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Apart-Hotel Suites Reforma

3.0 star property

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Photo gallery for Apart-Hotel Suites Reforma

Property entrance
Lobby sitting area
In-room safe, iron/ironing board, free WiFi, bed sheets
Dining
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
AVENIDA REFORMA 12-51, ZONA 10, Guatemala City, GUATEMALA, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Standard Room, 1 Queen Bed, Refrigerator

Standard Room, 1 Queen Bed, Refrigerator

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Bedroom, Kitchen, City View

Deluxe Studio, 1 Bedroom, Kitchen, City View

Deluxe Studio, 1 Bedroom, Kitchen, City View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartamento con A/C Deluxe

Apartamento con A/C Deluxe

Apartamento con A/C Deluxe

  • 67 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Refrigerator, Courtyard Area

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Refrigerator, Courtyard Area

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartamento 2 camas sin A/C

Apartamento 2 camas sin A/C

Apartamento 2 camas sin A/C

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Apart-Hotel Suites Reforma

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Apart-Hotel Suites Reforma offers 52 accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Apart-Hotel Suites Reforma, you're just a quick walk from Union Church of Guatemala. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by car from Paseo Cayala and 10 minutes from U.S. Embassy in Guatemala
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Apart-Hotel Suites Reforma also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3-star Guatemala City hotel is smoke free.

Apart-Hotel Suites Reforma has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Built in 1978
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per person (roundtrip)
  • Airport shuttle fee per child: USD 5 (roundtrip)
  • Pet fee: USD 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Apart-Hotel Suites Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

APART-HOTEL SUITES REFORMA Guatemala
APART-HOTEL SUITES REFORMA
SUITES REFORMA Guatemala
Apart-Hotel Suites Reforma Guatemala City
Suites Reforma Apart Hotel Guatemala/Guatemala City
Hotel Reforma Apart
Suites Reforma Guatemala City
APART HOTEL SUITES REFORMA
Apart-Hotel Suites Reforma Aparthotel Guatemala City
Apart-Hotel Suites Reforma Aparthotel
Apart Suites Reforma
Apart Hotel Suites Reforma
Apart-Hotel Suites Reforma Hotel
Apart-Hotel Suites Reforma Guatemala City
Apart-Hotel Suites Reforma Hotel Guatemala City

Apart-Hotel Suites Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 80 reviews
Rating 8 - Good. 43 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

We were all very happy with everything about this hotel. Loved the set up, will visit again.
Verified

4/10 Poor

AN

Disliked: Property conditions & facilities
Hotel needs to be updated. It was overpriced for what was provided. I change my booking and stayed only one night and even though the price on web had dropped hotel insisted on charging me rate supposedly send by Expedia. As I checked in at night in a new city chose not to look for other options that night for safety reasons. Stayed one night and moved on.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Easy to walk around and good restaurants near by
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta que tenga almohadas suaves y so no lo era una sino 4 en mi cama me hace dormir mejor
Stayed 1 night in Feb 2020
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place. Good location. Pet friendly. Parking. And very quiet
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - clean and nice service

Simple accommodation with great value for the price
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es centrico, pero algo caro por los servicios que ofrecen, es algo viejo el edificio y la habitación era muy pequeña, con los materiales muy viejos. Había enchufes sin funcionar y el burro para planchar deshaciéndose. Fuera de eso la hospitalidad y el trato humano, impecable.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Excelente ubicación pero con parqueo insuficiente.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Carmen Alcira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente estadía

Muy buena ubicación, habitación limpia, amplia, iluminada y ventilada, personal muy amable
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio en la mejor zona de la ciudad.

EServicio y amabilidad muy bueno, desde el Gerente hasta el muchacho del parqueo. El ambiente calidad!!!! fuera de serie. Solo sugiero que pongan champú en la ducha, no había. Por otro lado, si bien es cierto hay cafetera en la habitación pero no hay café, siendo Guatemala un país netamente productor y exportador de café, es muy conveniente que puedan degustar los clientes (4 oz) sobre todo los que vienen del exterior, por lo demás todo muy bien, !!!!Felicitaciones!!!!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicado, sirve bien para estadías rápidas, sin mucho lujo.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

OSMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

MUY AMABLES UN DESAYUNO RIQUISIMO HABITACIONES COMODAS Y LIMPIAS.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO SERVICIO DE HOTELS.COM Y DE SUITES REFORMA

En primer lugar no me dan factura porque me dicen que es expidia quien me tiene que dar la factura y tuve que rogar por ella. Bulla en exceso, no tiene ventanas antirruido, tocan el timbre las personas insistentemente, el parque es incomodo, las instalaciones demasiado viejas, el baño.. sin comentarios. La experiencia que tuve utilizando los servicios de HOTELS.COM y de Suites Reforma Fue PESIMA, espero no volver a utilizar los servicios de ese lugar y menos de esta página en donde no respetan MI DERECHO de tener una factura por el dinero que pague...
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever very noise looks like a 1 star hotel
Stayed 1 night in Sep 2019
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para estar comodo, el personal miy amable, el restaurante cocina rico
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
“Excelente servio en todo. Habitación y restaurante.”
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalations are very good. The crew is excellent and very kind. Near down town.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This hotel is very affordable and in a great location near restaurants, shops, and night life. The staff is wonderful. But it is a bit noisy because it is located on a very busy street and the water pressure in the shower varied. On hot days, the fact that we had air conditioning was really great.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people, comfortable bed, great room, great overall experience
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy acogedor y bien ubicado

Muy bien ubicado, habitación espaciosa , limpia, desayuno básico podría mejorar
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OK para pocas noches

Este hotel tuvo mejores tiempos, se encuentra en remodelación, tiene un ambiente bastante ochentero. Los cuartos incluyen lavabo y vajilla pero no hay jabón de platos, hay cafetera pero sin café, detalles que realmente harían una diferencia. La limpieza es buena pero utilizan químicos con olores muy fuertes a cloro.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

Verifiquen si les van a incluir desayuno o no!

Hice mi reservación en línea (por Hoteles.com), donde me garantizaron desayunos incluidos, como parte del precio; sin embargo, al momento de registrarme, me indicaron (porque yo hice la pregunta) que no les aparecía el desayuno incluido en la oferta de Expedia; les reenvié de inmediato la confirmación donde explícitamente se alcaraba el asunto. Al día siguiente, después del desayuno el encargado del restaurante me indicó que debía pagar por los desayunos... entonces tuve que arreglar la situación, que me tomó tiempo valioso, y la molestia correspondiente. Al fin asumieron su responsabilidad, y no pagué por los desayunos, sin embargo, considero que de no haber contado con la copia de corroboración y el carácter para reclamar mi derecho, me hubieran cobrado por los desayunos, que en comparación con otros establecimientos muy cercanos al Hotel, habrían sido evidentemente sobrevalorados.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Necesita actualizarse

Un hotel muy bien localizado.... Un edificio muy bonito Pero mobiliario ya viejo y un poco descuidado.... El.cuarto asignado no fué lo que pedí: 1 cama queen p 2 px Me dieron 2 camas full y no muy comodas
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service very clean beautiful granite and marble. Great free breakfast
Stayed 2 nights in Nov 2018