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Aurora Express

3.5 star property

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Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking
Lobby
Family Room, Multiple Beds, Non Smoking | Terrace/patio
Family Room, Multiple Beds, Non Smoking
Fridge, microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • Place, La Aurora Zoo
    ‪3 min drive‬
  • Place, Mundo Petapa
    ‪5 min drive‬
  • Place, U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds (202)

32-inch flat-screen TV with cable channels, TV

Family Quadruple Room, Multiple Beds (202)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Aurora Express

Guesthouse in Guatemala City with free parking
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from La Aurora Zoo and 7 minutes from U.S. Embassy in Guatemala
  • Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in a common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guatemala City guesthouse.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 545 reviews
Rating 8 - Good. 72 out of 545 reviews
Rating 6 - Okay. 30 out of 545 reviews
Rating 4 - Poor. 22 out of 545 reviews
Rating 2 - Terrible. 24 out of 545 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN PALACIOS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN PALACIOS

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good, only one point to mention , the lock for room number 6 was broken I believe safety is priority so please fix the lock for room number 6 privacy is very important and locking the door of the room should be a high concern and fix it ,,,,, other then that all was good
Stayed 1 night in Jun 2025

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly with information about museums and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it! Very clean and cozy.
Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The service was Excelent. The breakfast was delicious and has a variety. The attention was always in a good vibes. The house ower was always available to respond any question via WhatsApp. The area is safety and very convenient.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, beautiful view. Nice owner.
Stayed 1 night in Jun 2025

8/10 Good

Priscila Oliveira, McDonald

Liked: Cleanliness, staff & service, property conditions & facilities
Family style
Stayed 1 night in Jun 2025

10/10 Excellent

Juan, Celina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cleans. Nice people pick me up from the airport.
Stayed 1 night in May 2025

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
It was beautiful interior, but being woked on and very noisy but clean. No oriention to public spaces. No front desk? All communique was done via whats app; even when in hotel. I did fall asleep early and am not aware if more interaction with manager in evening? There was no confirmation of next day shuttle arrangements The young lady who helped me to my room was very nice, but left and couldnt be found again In the morning, while waiting for my pick.up ride I did find a lovely patio, deck area with dorms off of it, but it was down a set of stairs in garage. It was just unusual. All worked out.
Stayed 1 night in May 2025

10/10 Excellent

Michelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy to schedule transportation to the airport. Beautiful view while eating breakfast and as far as aesthetics well, 10 out of 10 ☺️.
Desayuno Chapín
View from dining room area
Dining room
Dining room
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place! The staff member who met me at the door was kind and thoughtful, and the room is large and comfortable. It's very peaceful, and I had a good night's sleep and a delicious tipico breakfast before my flight. They arranged free transport to the airport with a friendly driver. I will definitely be recommending Aurora Express to friends.
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and we liked the property. There are no elevators and stairs to go to our room. The view was great. Breakfast was available on request for Q50.
The view
Stayed 1 night in Jun 2025

10/10 Excellent

nduka

Liked: Staff & service, property conditions & facilities
Host was hospitable, kind and went the extra mile to pick me up from the airport for free and arranged a driver to take we around the town. Accommodation is in a gated estate, secured, good size room and very clean. Breakfast was good too.
Stayed 1 night in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quiet
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maria luisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse. Las señoritas del servicio muy amables. Gracias por hacer de nuestras vacaciones en su hotel maravillosas
Stayed 7 nights in Apr 2025

6/10 Okay

Dotty

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Esvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is very safe.
Stayed 5 nights in Apr 2025

4/10 Poor

James, REPUBLIC

Disliked: Cleanliness
This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bastante agradable la estadía, las chicas son bastante serviciales y amables
Stayed 5 nights in Apr 2025