Aurora Express

3.5 star property

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Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking
Lobby sitting area
Lobby
Family Room, Multiple Beds, Non Smoking
Fridge, microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    ‪3 min drive‬
  • Mundo Petapa
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪15 min walk‬

Room options

Classic Quadruple Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Comfort Double Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

Family Quadruple Room, Multiple Beds (202)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About this property

Aurora Express

Guesthouse in Guatemala City with free parking
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from La Aurora Zoo and 7 minutes from U.S. Embassy in Guatemala
  • Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in a common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guatemala City guesthouse.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

  • Pets and service animals are not allowed at Aurora Express

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 526 reviews
Rating 8 - Good. 70 out of 526 reviews
Rating 6 - Okay. 30 out of 526 reviews
Rating 4 - Poor. 22 out of 526 reviews
Rating 2 - Terrible. 24 out of 526 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is very safe.
Stayed 5 nights in Apr 2025

4/10 Poor

James, REPUBLIC

Disliked: Cleanliness
This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bastante agradable la estadía, las chicas son bastante serviciales y amables
Stayed 5 nights in Apr 2025

6/10 Okay

Adan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in private community, you passing gates to in and out, you said parking included, you park on the street, is only one person, no reception desk, we left the hotel about six in the morning, we looking for human person to inform we are leaving, nothing we left the key in one area that believe, some one is going to pick up, not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except I booked this hotel for the free shuttle but come to find out it does not run after a certain time. Bummer. Everything else was great. Very clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & safe place. Easy drive to and from the airport.
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Amenities
It’s not like the pictures, it’s a house divided up into sleeping rooms. There is nothing in walking distance, so you are in a room and that’s it.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy was helpful and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute and appreciated all the help and care the staff provided.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Bemidji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We landed here just at dusj. This is a good choice for an early morning flight. It felt very safe and we were able to get a little snack at the store just up the street and sat on the outside patio table. The bed and pillows were comfortable. The hot water was abundant. The lighting was good.
Stayed 1 night in Mar 2025

8/10 Good

Oscar, Eastvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es bonito. Sencillo pero no ofrecen ningun servicio nunca habia nadie que te atendiera siempre solo si nesecitabas algo. La persona de servicio no podia hacer nada no habia desayuno ni cafe ni ningun servicio de comida al regreso salia muy temprano al.aeropuerto y no habia quien me llevara al.aeropuerto y tuve que buscar un taxi deberia tener un servicio mas personal no me.gusto para nada
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Natalia is lovely and picked us up from the airport. The room was very large and the shower was good. It's in a gated community so feels very safe and is super close to the airport.

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar perfecto para una estancia silenciosa.

Excelente atención del persona, muy atentos. Desayuno muy rico. Recomendado.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Aurora Express was super friendly & accommodating. We arrived 2 hours before check in and they already had our room ready. Definitely a plus that it’s in a gated community. They only serve breakfast at Aurora Express but my husband and I found a little gem if you’re looking to get dinner, walking distance & delicious home cooked meal. On google maps it says “Changarro de Don Mario” Don Mario is the chef and whatever is on the menu for the day is made to order! It’s a fabulous little place, we can’t wait to go back and eat there.
Stayed 1 night in Mar 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hoa

Stayed 1 night in Mar 2025

6/10 Okay

Gary A

Disliked: Staff & service
The Property would be a nice Bed and Breakfast but it is not a convenient option for airport users. The property appears to be run by two teenage girls who promised to call me taxi at 4AM because their airport shuttle doesn't start till daytime. It is a gated community so I didn't think I could Uber a ride. I had to stomp around the house yelling after trying to call their number and using the door buzzer before someone awoke. This delayed my airport arrival and added additional stress to a 5:20 AM international flight.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to help us with everything!
Stayed 1 night in Mar 2025