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Tikal Futura Hotel & Convention Center

4.5 star property
VIP Access

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Photo gallery for Tikal Futura Hotel & Convention Center

Terrace/patio
Property video
Bar (on property)
Interior entrance
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calzada Roosevelt 22-43, Zona 11, Guatemala City, Guatemala, 1011
  • Place, Museo Miraflores
    ‪5 min walk‬
  • Place, Kaminaljuyu
    ‪19 min walk‬
  • Place, Hospital Roosevelt
    ‪4 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Full Size Bed

Premium bedding, in-room safe, individually decorated

Deluxe Two Full Size Bed

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business One King Bed Adult Only Business Lounge Access

Business One King Bed Adult Only Business Lounge Access

Business One King Bed Adult Only Business Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Dining room

Signature Suite

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One King Size Bed

Deluxe One King Size Bed

Deluxe One King Size Bed

9.6 out of 10
Exceptional
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Two Full Size Bed Adult Only Business Lounge Access

Premium bedding, in-room safe, individually decorated

Business Two Full Size Bed Adult Only Business Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Suite Deluxe

Suite Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Tikal Futura Hotel & Convention Center

Family-friendly hotel with a full-service spa connected to the convention center in Guatemala City
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Tikal Futura Hotel & Convention Center offers 205 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Tikal Futura Hotel & Convention Center. During your stay, you'll be connected to the convention center, and within walking distance of Museo Miraflores. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Hibiscus Restaurante
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, Ayurvedic treatments, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by foot from Museo Miraflores and a 4-minute drive from Kaminaljuyu
  • Airport shuttle service available for a fee
Tikal Futura Hotel & Convention Center offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 193677 square feet (17993 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Tikal Futura Hotel & Convention Center. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Hibiscus Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar - This bar specializes in Regional cuisine and serves light fare only. Happy hour is offered. Open select days.
Zed Bar - This poolside coffee shop serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 180 for adults and GTQ 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Eleven Bar
  • Hibiscus Restaurante
  • Zed Bar

Things to do

  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (193,677 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 11 floors
  • 4 buildings
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GTQ 482.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GTQ 350

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires valid identification for all guests at check-in, regardless of age.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 23 2026 (dates subject to change):
  • Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from January 5 to January 11:
  • Bar/Lounge
The property will be renovating from January 12 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tikal Futura Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GTQ 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 180 for adults and GTQ 99 for children
  • Airport shuttle fee: GTQ 132 per person (one-way)
  • Airport shuttle fee per child: GTQ 132 (one-way), (from 5 to 12 years old)
  • Early check-in fee: GTQ 482.00 (subject to availability)
  • Late check-out fee: GTQ 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tikal Futura Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Tikal Futura Hotel & Convention Center.

Property is also known as

Grand Hotel Tikal Futura
Grand Tikal
Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel Guatemala City
Grand Tikal Hotel
Hotel Grand Tikal
Hotel Tikal Futura
Tikal Futura
Grand Tikal Futura Hotel Guatemala/Guatemala City
Hotel Grand Tikal Futura
Grand Tikal Futura Hotel
Tikal Futura Hotel Convention Center
Tikal Futura Hotel & Convention Center Hotel
Tikal Futura Hotel & Convention Center Guatemala City
Tikal Futura Hotel & Convention Center Hotel Guatemala City

Tikal Futura Hotel & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1010 reviews
Rating 8 - Good. 166 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 26 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

cecia

Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente comida y servicio
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolas

Stayed 1 night in Oct 2025

10/10 Excellent

Gary F.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Steven, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Grat hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Elias L

Stayed 3 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 3 nights in Oct 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, great food. Friendly staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service
We had a great stay, the staff was very nice and welcoming. The rooms were spacious and the bed very comfortable. Safe parking space. We will definitely stay her again.
Stayed 7 nights in Oct 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Juan C

Stayed 1 night in Oct 2025

10/10 Excellent

Freddy

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos, New Bedford

Liked: Cleanliness, amenities, property conditions & facilities
The people very gently
Stayed 1 night in Oct 2025

10/10 Excellent

Brian Fernando

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Shamim, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Moses

Stayed 1 night in Oct 2025

10/10 Excellent

Lenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly nice and the hotel was spotless and so spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Johnny, Brentwood

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose, Ipala

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

hugo r

Liked: Cleanliness, amenities
Ok
Stayed 2 nights in Oct 2025

6/10 Okay

Nesly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
They don’t provide airport shuttle service, and if you have a U.S. phone number, they never answer the calls. To book transportation to the airport, you must make a reservation at least four hours in advance and pay Q132 (about $17 USD). This is not convenient for people who are not from the country, and if you don’t have a Guatemalan phone number, it’s also inconvenient. Additionally, they offer a tour but do not actually provide it. You have to reserve it one day in advance—but how can you do that if you’re only staying for one day? They also say they will bring breakfast to your room, but when you request it, they say it’s no longer available. The front desk service is not good, although the cleaning service and the food service are good. Keep in mind: if you are not from Guatemala, do not stay at this hotel, because it is very far from the airport and very difficult to reach.
Stayed 1 night in Oct 2025