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Hostal Urban

1.0 star property

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Photo gallery for Hostal Urban

Restaurant
Double Room
Restaurant
Basic Double Room | Private kitchen
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Vía 7, 3-65, Guatemala City, Guatemala, 01004
  • Place, Avenida La Reforma
    ‪6 min walk‬
  • Place, Torre del Reformador
    ‪10 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

Basic Double Room | Bathroom

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, Balcony

Basic Double Room, Balcony

Basic Double Room, Balcony

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

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Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hostal Urban

Hostel in Guatemala City with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hostel. Housekeeping is available once per stay.
Hostal Urban offers 16 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
During your stay at Hostal Urban, you're just a quick walk from Avenida La Reforma. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • 5 minutes by car from La Aurora Zoo and 7 minutes from Paseo Cayala
Public spaces have free WiFi.

This Guatemala City hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hostal Urban Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there. I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
Stayed 2 nights in Oct 2025

6/10 Okay

Nate

Stayed 1 night in Oct 2025

8/10 Good

Nate

Liked: Cleanliness, staff & service

Nothing special

It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Stayed 1 night in Oct 2025

10/10 Excellent

Magin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

Nate

Liked: Cleanliness, staff & service

Great value for the cost

The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Stayed 2 nights in Sep 2025

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, decent room for the price, nice quiet coffee shop in the same property. They ask you to leave a deposit or your ID. Not a bad place to stay place to stay for a couple of nights for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal
Stayed 4 nights in Sep 2025