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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

Double Deluxe Garden View

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Guatemala City with free parking
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1005 reviews
Rating 8 - Good. 169 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

BERNAL ALBERTO CHAVARRIA, San jose

Business traveller
Disliked: Staff & service, amenities
Well located, self-deprived in the name of Westin Hotel. It pictured itself as a second-hand facility behind Westin
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
From entry to exit, 5 stars!! I am returning next week and can’t wait to try their buffet!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
My wife and I stayed for 2 nights at this hotel. The hotel and room where cleaned and perfect for the occasion. Free and in-garage safe parking was very convenient. The staff was friendly. Location was great since it was near malls ans restaurants. We enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kazumi

Stayed 1 night in Oct 2025

10/10 Excellent

Mariela

Stayed 1 night in Oct 2025

10/10 Excellent

Nereyda

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 3 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Vladimir

Stayed 1 night in Oct 2025

10/10 Excellent

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little confusing when arriving from the car park entry. However, the staff were very friendly and very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, very quiet. Good business hotel in a great area.
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have no breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated hotel, super clean, easy check-in, near everything. Great time to rest
Stayed 1 night in Oct 2025

10/10 Excellent

Doron

Stayed 1 night in Oct 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and friendly staff. Gorgeous. Proud Central American!!
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, room comfort
The best
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 5 nights in Sep 2025

10/10 Excellent

Valente

Stayed 1 night in Sep 2025

4/10 Poor

edwens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great
Stayed 3 nights in Sep 2025