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Hotel Biltmore Guatemala

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Biltmore Guatemala

Daily buffet breakfast (USD 10 per person)
Property video
King Deluxe, Garden View
Front of property
55-inch Smart TV with cable channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

1 bedroom, down duvets, in-room safe, desk

King Deluxe, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

1 bedroom, down duvets, in-room safe, desk

Double Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

1 bedroom, down duvets, in-room safe, desk

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1434)
The price is €108
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Wyndham Garden Guatemala City

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Guatemala City with free parking
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is super delicious one of the best
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Could’ve been a little cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Biltmore is one of the best.

I've been staying at Hotel Biltmore for the last five trips to Guatemala. It is an execelent hotel close to everything and with a super polite customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bob Guatemala trip

Room what I asked for
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow we got major upgrade and VIP treatment. Great food and a $200 casino vouchers. The sweet was superb and the shower tops. 5 min to airport. Will recommend to friends.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

4/10 Poor

fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
clean service star to clean at 6 am is to early for a guest
Stayed 3 nights in Mar 2025

10/10 Excellent

Kesia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect as always.
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Damaris M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

sm

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff! Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tulio, garland

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation spot

We live in Guatemala City and were looking for a weekend "Staycation" with a pool in Zona 10 for a sunny weekend. The Biltmore has access to the Camino Real pool at a much more reasonable rate despite the "pool charge". The hotel was much more than a pleasant surprise. It was modern, clean and service from front desk was GREAT
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

One of the best hotels in Guatemala City.
Stayed 2 nights in Feb 2025

10/10 Excellent

MARISA

Stayed 1 night in Feb 2025

2/10 Terrible

Andre, Brookhaven

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I am a constant guest at biltmore. But this time was really bad, wrong charge at credit card, room was dirty (shower are was terrible), cockroaches at the bedding area. And no upgrades from my Expedia status.
Stayed 2 nights in Feb 2025

6/10 Okay

Forrest

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very comfy bed. Felt it was a bait and switch to say they have a "free" breakfast since they charged us extra for it. Pool access costs extra too. Wish I'd known that up front.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge Dario

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to go to the Camino Real through an inside connecting door, Buffet breakfast was very good. Overall I enjoyed my stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Seok

Liked: Cleanliness, staff & service, property conditions & facilities
great locations
Stayed 1 night in Jan 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025