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Hotel Citadin Z10

2.0 star property

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Photo gallery for Hotel Citadin Z10

Exterior
Reception
Terrace/patio
Hallway
Business Studio Suite

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
16-77 17 Calle, Guatemala City, Guatemala, 01010
  • Place, Oakland Mall
    ‪11 min walk‬
  • Place, Embassy of Canada
    ‪13 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪17 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Business Studio Suite

Business Studio Suite

Business Studio Suite

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Business Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Business Studio Suite

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | Private kitchen

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Design Double Room

Design Double Room

Design Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Bar
3.8 out of 5, Good, 256 reviews
The price is €33
includes taxes & fees
24 Jun - 25 Jun
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About this property

Hotel Citadin Z10

24-hour room service, a 24-hour front desk, and a garden are available at this smoke-free hostel. WiFi in public areas is free. Housekeeping is available on request.
Hotel Citadin Z10 offers 13 accommodations. 45-inch Smart televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Citadin Z10, you're just a quick walk from Embassy of Israel in Guatemala. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Breakfast served daily for a fee
  • 9 minutes by car from Paseo Cayala and 11 minutes from U.S. Embassy in Guatemala
Hotel Citadin Z10 offers its guests a garden, 24-hour room service, and local meal delivery service. WiFi is free in public spaces.

This Guatemala City hostel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 11:30 AM.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 11:30 AM for a fee: GTQ 45 for adults and GTQ 45 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in room
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 80.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 45 for adults and GTQ 45 for children
  • Rollaway bed fee: GTQ 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citadin Z10 Guatemala City
Hotel Citadin Z10 Guatemala City
Hotel Citadin Z10 Hostel/Backpacker accommodation
Hotel Citadin Z10 Hostel/Backpacker accommodation Guatemala City

Hotel Citadin Z10 Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 7 out of 33 reviews

6.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erick

Stayed one night
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

sam

Disliked: Cleanliness, property conditions & facilities
Moved my stay to a completely different hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Excelent if you are traveling for business, everything is close and no traffic at all on that area, nice restaurants close by
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Ligia M

Liked: Cleanliness, staff & service
We were in Citadin Zona 4. The room was aceptable. Clean and it has a bathroom. Problem with shower curtain, water was leaking out and the drain was clogged. Noice to loud because it has a rests
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Safe location. Great people
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

jay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would avoid ..staff wonderful building very tired
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I THINK THE ROOM WAS VERY SMALL AND LACK OF PRIVACY, BACK FROM THE RECEPTION.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Shawn

Liked: Amenities
The room was nice but small. Throughout the night, I could hear the staff talking, and during the day, there was construction work being done above my room. The location is convenient, and the staff was helpful, but the noise issue needs to be addressed.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff over all were good The TV we could not get to work There was a murmur noise all night wasn’t sure if it was another guests snore or a machine that repeatedly turned on and off Like I stated before place and staff were good Just not the greatest stay.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Carmen

Liked: Staff & service
We were right by the kitchen. We could hear all the banging and talking. The pictures on Expedia did not reflect my room. I had barely any place to walk. Maybe a foot I. Between the wall and the bed. Other than that, staff was very friendly.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

jose armando herrera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property through Expedia. There was supposed to be a kitchenette, mini fridge, dishes, everything you would need for the 2 week stay i booked. What was there? A grimey mattress on a concrete slab with a tiny toils wet . They got my money, my husband didn't stay a single night. Expedia was no help. The hotel was no help. BEWARE! didn't spend a
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bastante promedio todo, justo lo que pague es lo que se recibe
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Jesus

Lo único bueno de este lugar es la ubicación. Las habitaciones son extremadamente pequeñas y, al llegar, no había toallas ni jabón. Encima de nuestra habitación estaba la cocina del restaurante, por lo que desde las 6 a.m. se escuchaba todo: golpes, arrastre de objetos y el ruido de cuando picaban alimentos. La verdad, la habitación era incómoda y con muy poco aislamiento del ruido.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama y almohadas la sentimos incómodas. De lo contrario nos pareció todo bien.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities
Mal arañas los empleados desde temprano asen mucha ruido
Stayed 1 night in May 2025
Verified

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El cuarto numero 6 no tiene ventana, si no una pared falsa que da al lavadero o cocina, no estoy segura. A las 6:30 am empiezan a ordenar platos y a platicar y se escucha todito desde el cuarto. El cuarto es bastante pequeño, así que no tiene mesa donde poner la maleta y no tiene aire acondicionado, solo un mini ventilador. También la conexión de wifi es muy mala. Tengo que decir que el proceso de check-in/out es un poco tedioso. Hay que dejar documento hasta el check out.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación únicamente, de ahí tiene aspecto de un motel
Stayed 1 night in Dec 2024
Verified

8/10 Good

DIEGO

Liked: Staff & service, property conditions & facilities, room comfort
Buena atención, faltó algo de higiene en las camas, tuvimos que cambiar las sábanas. De resto muy cómodo.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habitaciones muy pequeñas
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrevalorado

Lugar muy sucio, muy informal, sobrevalorado
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026
Verified

8/10 Good

Matthew

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tadeo

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julia

Stayed 1 night in Nov 2025