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Hotel Ciudad Vieja

3.0 star property

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Photo gallery for Hotel Ciudad Vieja

Interior entrance
Bar (on property)
Standard Double Room, 1 Bedroom, Courtyard View
Property amenity
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
  • Place, Embassy of Mexico in Guatemala
    ‪2 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About this property

Hotel Ciudad Vieja

Colonial hotel with a rooftop terrace and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and conference space.
Hotel Ciudad Vieja offers 26 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Ciudad Vieja. During your stay, you're just a quick walk from Embassy of Mexico in Guatemala. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at AGUACATE
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Embassy of Mexico in Guatemala and Hospital Herrera Llerandi
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Ciudad Vieja. Self parking is free.

This Colonial Guatemala City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
AGUACATE - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Hotel Ciudad Vieja offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Reviews

Hotel Ciudad Vieja Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 217 reviews
Rating 8 - Good. 54 out of 217 reviews
Rating 6 - Okay. 15 out of 217 reviews
Rating 4 - Poor. 2 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

Reviews

10/10 Excellent

Oscar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Danilo, Guatemala

Stayed 1 night in Jul 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 15 minutes to the airport by Uber. Also close to museums. The breakfast was a plus. Friendly staff and security
Stayed 2 nights in Jul 2025

10/10 Excellent

Winie

Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 1 night in Apr 2025

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo y coveniente
Stayed 1 night in Jun 2025

2/10 Terrible

Sivaprasadu

Stayed 1 night in Jun 2025

8/10 Good

Christoph, Cahabon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Mary M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
Stayed 2 nights in May 2025

10/10 Excellent

William Velasco

Travelled with partner
Liked: Amenities
Friendly staff every day, cleaning service, excellent informative, helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

liliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Feb 2025

8/10 Good

Linda D.

Breakfast was wonderful, few amenities in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs a renovation

I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Zully A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Oct 2024