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Hotel Metropolitano

Property class: 2.5

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Photo gallery for Hotel Metropolitano

Reception
Terrace/patio
Double Room
Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17 Calle, Guatemala City, Guatemala
  • Place, Church of St. Francis
    ‪8 min walk‬
  • Place, Palace of Justice
    ‪9 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Metropolitano

A 24-hour front desk, tour/ticket assistance, and a garden are available at this hotel. WiFi in public areas is free. Other amenities include motorcycle parking.
Hotel Metropolitano offers 11 accommodations with complimentary toiletries. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Metropolitano, you're just a quick walk from Guatemala City Hall. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Only motorcycle parking on site, offsite parking (reservations required)
  • Services include tour or ticket assistance
  • Within a 10-minute walk of Guatemala City Hall and Church of St. Francis
Hotel Metropolitano offers its guests tour/ticket assistance and a garden. WiFi is free in public spaces. Only motorcycle parking is available on site, but there's also offsite parking (reservations required).

Smoking is allowed in designated areas at this Guatemala City hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metropolitano

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Hotel Metropolitano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 7 out of 58 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, overall I give it 5 stars, however the only thing I don't like is the WiFi, it's spotty and intermittent during the day, so the router has to be reset daily. Staff is super friendly specially Luis in the front desk, kudos to him! The room gets clean everyday. I recommend this place for the price you pay!
Stayed 9 nights in Nov 2025

8/10 Good

Norma Elizabet

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Samantha Denise

Stayed 2 nights in Sep 2025

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cordell

Stayed 1 night in Aug 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Demetric

Stayed 1 night in Feb 2025

2/10 Terrible

NORMAC

Stayed 1 night in Dec 2024

8/10 Good

Joél

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

EDWIN ISAIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Joél

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Kenneth Miguel

Stayed 3 nights in Apr 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

George

Stayed 1 night in Jun 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10 Excellent

BARBARA, OLYMPIA

Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023

2/10 Terrible

Henry

Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Heather, Metairie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022