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Villas Santander

3.0 star property

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Photo gallery for Villas Santander

Restaurant
Exterior
Terrace/patio
Premium Studio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

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Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
  • Place, Oakland Mall
    ‪2 min drive‬
  • Place, Embassy of Canada
    ‪3 min drive‬
  • Place, Plaza Fontabella Shopping Center
    ‪3 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio

Premium Studio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Villas Santander

This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a garden. Housekeeping is available once per stay.
Villas Santander offers 23 accommodations with complimentary toiletries and portable fans. 32-inch Smart televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at Villas Santander , you'll be within walking distance of Embassy of Israel in Guatemala. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • 10 minutes by car from Paseo Cayala and 12 minutes from U.S. Embassy in Guatemala
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at Villas Santander .

Smoking is allowed in designated areas at this 3-star Guatemala City hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to noon.
Villas Santander has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 15 metres
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 5 and April 6.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villas Santander

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Villas Santander Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 255 reviews
Rating 8 - Good. 52 out of 255 reviews
Rating 6 - Okay. 33 out of 255 reviews
Rating 4 - Poor. 23 out of 255 reviews
Rating 2 - Terrible. 36 out of 255 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, courteous staff
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible architecture, poor infrastructure. Half-baked.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony view was a little scenic. Enjoyed how clean the rooms were
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities
The room matched the price. It was small and simple. The staff was very polite and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Is perfect place to stay I recommend TJ's place 100/100
Stayed 2 nights in May 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for one night coming in or going out of GC
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Felt safe. Good area for shopping etc. Nice staff. Comfortable space with desk, comfy bed, and a comfy clean bathroom.Restaurant in the complex had great staff and yummy food!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay in Guatemala
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place, excellent location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price for the location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Mesker

Liked: Cleanliness, staff & service, property conditions & facilities
fairly modern property, overall a good stay
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Frederick

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was nice The only one thing is it’s not noise proof. You do hear everything. But other than that great place will go again !!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lisseth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Evelyn

Liked: Staff & service, amenities, property conditions & facilities
Quiet and convenient, good price
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Jemaleigh

Disliked: Staff & service
Limited towels were in the room. No shampoo or soap on the bathroom No mirrors room 311 Make sure you get all of those items mentioned above Price was reasonable $36 per stay.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Hamilton

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, felt a little dirty. It worked but not the best feeling in the city.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tayeb

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Sep 2025
Verified

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Destiny

Disliked: Cleanliness, property conditions & facilities
The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
Stayed 4 nights in Dec 2025