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Casa Serena

2.5 star property

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Photo gallery for Casa Serena

Terrace/patio
Studio, 1 Double Bed, Non Smoking | View from room
Family Suite | Private kitchen
1 bedroom, premium bedding, minibar, iron/ironing board
Deluxe Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
SEXTO CALLEJON 14 NE, Guayaquil
  • Place, Mall del Sol Shopping Center
    ‪2 min walk‬
  • Place, Guayaquil Convention Center
    ‪12 min walk‬
  • Place, San Marino Mall
    ‪8 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪12 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Casa Serena

Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available once per stay.
Casa Serena offers 4 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Guayaquil guesthouse provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

During your stay at Casa Serena, you're just a quick walk from Mall del Sol Shopping Center. Enjoy features like free WiFi in public areas, plus laundry facilities and self parking (surcharge). This property offers pet-friendly amenities like litter boxes.
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Mall del Sol Shopping Center and 9 minutes by foot from Consorcio Nobis
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including litter boxes
As a guest of Casa Serena, you'll find tour/ticket assistance, laundry facilities, and express check-in. Public spaces have free WiFi. Parking is available for a fee.

This Guayaquil guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Uncovered parking on site (USD 3 per night)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Mixer
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Litter boxes are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.00 per night
  • Housekeeping is available for an additional fee
  • Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
  • Laundry fee: USD 3
  • Towels available for a fee (or guests may bring their own)
  • Water fee: USD 0.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil

Casa Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ASONG

the property was ok for the price
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Seren
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is close.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy again,...

I was pleased to find this place thank you, had a great experience.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in May 2023
Verified

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy cómoda, limpia y tiene estacionamiento. Además la atención es rápida y muy amable.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Casa sencilla, con lo básico necesarii
Stayed 1 night in Aug 2024
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del aeropuerto No me gusto mucho ruidos de perros en la noche .
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Erismar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y lo recomiendo 100%

La señora fue muy amable muy atenta todo el tiempo, si lee este comentario le agradezco señora serena una persona muy amable. Me encantó su casa es como si me estuviera quedando en la casa de mi abuela tiene un aire muy familiar. La recomiendo 100% las habitaciones están aptas para que tú cocines no tengas que estar comiendo en la calle las son amplias muy higiénicas excelente servicio
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Gracias
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro, instalaciones confortables y limpias, aire acondicionado adecuado. Lastimosamente no tenía parqueadero propio, pero no hubo problema para guardar el vehículo en parqueadero a pocos metros por un muy bajo costo/día.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, segura, buena relación precio- calidad, amables, limpio
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Serena

Excelente lugar. Muy aseado y cercano a muchos sitios
Stayed 1 night in Feb 2023
Verified

8/10 Good

Ernst

Liked: Staff & service, property conditions & facilities
Einfache zweckmässige Unterkunft nahe beim Flughafen.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Très bon rapport qualité prix. Hôtel très propre. Proche de l aéroport et dubterminal central. La gérante peut vous trouver un taxi.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Rafae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They lets us maje a late check in. A place minutes from the airport
Stayed 1 night in Feb 2022
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIght near to the airport

The guesthouse is close to the airport, so we walked here, unfortunately, Mrs Serena doesn't speak English, so it was very difficult to communicate. We were able to leave our stuff here free of charge for our trip around the Galagos. You can park in front of the house, but at your own risk. The neighbourhood doesn't look very safe. It's a short walk to the mall. It's not luxury, but it's good for one night.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All together Good

She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
Stayed 1 night in Aug 2021