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Hotel Cityzen Guayaquil

3.0 star property

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Photo gallery for Hotel Cityzen Guayaquil

A gym with various exercise equipment, including a stationary bike, an elliptical trainer, and a treadmill. There is a potted plant and a mirror on the wall.
A hotel room with a dining table set with breakfast items, a vase of red roses, and a painting on the wall.
A multi-story hotel with a flat facade, balconies, and a central entrance.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of buildings through a large window, and a balcony with potted plants.
A hotel room with a flat-screen TV, a dining area with a table and chairs, a red sofa, and a bed.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Place, Centennial Park
    ‪5 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, Santa Ana Hill
    ‪17 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a television, a phone, and a water bottle.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A neatly made hotel room with a bed, bedside table, lamp, and a hanging rack.

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of buildings through a large window, and a balcony with potted plants.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two single beds, a wooden headboard, a nightstand with a lamp, a telephone, and a framed picture on the wall.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden floor, a chair, and a window with curtains.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a large bed, a desk with a vase of flowers, a dining table, and a painting on the wall.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Cityzen Guayaquil

Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Cityzen Guayaquil offers 43 air-conditioned accommodations with safes. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Cityzen Guayaquil, you're just a quick walk from Centennial Park. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms, a conference center, and an elevator
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Centennial Park and 6 minutes by foot from Church of La Merced
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. Hotel Cityzen Guayaquil also features a fitness center, concierge services, and an elevator.

This 3-star Guayaquil hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Cityzen Guayaquil has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.4 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Cityzen Guayaquil Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Deyvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Beatrice

Liked: Cleanliness, property conditions & facilities
Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

AREF

Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Charles Wayne Lacy,

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

James

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024
Verified

8/10 Good

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas atención pero las camas son muy pequeñas

Camas muy pequeñas
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Iván

Liked: Cleanliness, property conditions & facilities
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable. Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024
Verified

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, y el cuarto muy limpio. Regresaría otra ves.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024