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Hotel Palace Guayaquil

4.0 star property
VIP Access

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Photo gallery for Hotel Palace Guayaquil

Lobby
Breakfast, lunch and dinner served
Front of property
Interior
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • Place, San Francisco Square
    ‪2 min walk‬
  • Place, Guayaquil Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Malecon 2000
    ‪3 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Palace Guayaquil

Hotel in Guayaquil with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Palace Guayaquil. During your stay, you're just a quick walk from Church of San Francisco. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Church of San Francisco and San Francisco Square
  • Airport, local-area, and shopping center shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Guayaquil hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Guayaquil

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Hotel Palace Guayaquil offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 919 reviews
Rating 8 - Good. 250 out of 919 reviews
Rating 6 - Okay. 45 out of 919 reviews
Rating 4 - Poor. 13 out of 919 reviews
Rating 2 - Terrible. 11 out of 919 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.
Stayed 3 nights in Oct 2025

10/10 Excellent

Addiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel . Clean place , friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Armando, Wallingford

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Stayed 1 night in Sep 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to enjoy without complaining
Stayed 3 nights in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the quaint breakfast with views of the street. Exceptional friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdul

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.
Stayed 9 nights in Sep 2025

10/10 Excellent

jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

GIOVANNY, Jersey City

Travelled with family
Liked: Cleanliness
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly , helpful, knowledgeable about the areas to visit and not to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

Liria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente acomodamiento
Stayed 7 nights in Aug 2025

10/10 Excellent

Brian, ALBANY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Lots of shopping and close to the boardwalk.
Stayed 8 nights in Aug 2025

8/10 Good

Allan

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GIOVANNY, Jersey City

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, helpful staff. Property is not quite as nice as the photos, but good. Room had
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose, Spanish Fort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close to everything and easy place to catch a cab.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Miguel, Santa Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful 😍
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shioko

Travelled with family, Travelled with group
Excellent customer service by everybody but especially Ashley
Stayed 2 nights in Jun 2025

10/10 Excellent

JOSE ANTONIO, NAPLES

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and very nice reception
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.
Stayed 1 night in May 2025

10/10 Excellent

Stan, Fallston

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the quietness and good service
Stayed 4 nights in May 2025