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Sheraton Guayaquil Hotel

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Photo gallery for Sheraton Guayaquil Hotel

A buffet setup with pastries and various food items in jars.
A spacious lobby with a curved staircase, seating area, and a large potted plant.
A modern lobby with a blue sofa, two armchairs, a coffee table, and a large window offering a view of palm trees and buildings.
A spacious banquet hall with round tables and chairs, adorned with large floral arrangements and a decorative backdrop.
A rooftop pool with lounge chairs and umbrellas, surrounded by greenery and a multi-level parking garage in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Place, Mall del Sol Shopping Center
    ‪1 min walk‬
  • Place, Guayaquil Convention Center
    ‪10 min walk‬
  • Place, San Marino Mall
    ‪5 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (High Floor)

A bathroom with a marble sink, a large mirror, a towel rack, and a shower area.

Deluxe Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Sheraton Club Access)

A hotel room with a large bed, a desk, a chair, a bedside table, and a wardrobe.

Superior Room, 1 King Bed (Sheraton Club Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (High Floor)

A modern bathroom with a marble sink, a glass shower enclosure, and a large mirror.

Deluxe Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Sheraton Club Access)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside.

Superior Room, 2 Double Beds (Sheraton Club Access)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

A modern bathroom with a bathtub, toilet, sink, and large mirror.

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Bathtub)

A hotel room with a large bed, a desk, a chair, a bedside table, and a wardrobe.

Room, 1 King Bed, Mobility Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Sheraton Guayaquil Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Guayaquil Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Mall del Sol Shopping Center. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Regional cuisine while dining at Cooks
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Steps from Mall del Sol Shopping Center and Consorcio Nobis S.A.
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Sheraton Guayaquil Hotel, you'll find 2 hot tubs, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Guayaquil Hotel. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Guayaquil hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour free return airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 681 reviews
Rating 8 - Good. 142 out of 681 reviews
Rating 6 - Okay. 40 out of 681 reviews
Rating 4 - Poor. 23 out of 681 reviews
Rating 2 - Terrible. 23 out of 681 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious the staff was very friendly I recommend this hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Monica Katalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great- Dinner Breakfast Quiet Clean, well appointed room Security and bellhop Easy checkin
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shuming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and safe.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Absolutely recommended
Stayed 1 night in May 2026
Verified review

8/10 Good

Olga Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff very friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good in this hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at Sheraton, really friendly and knowledgeable staff, the airport shuttle service definitely is a helpful service too. Breakfast is pretty complete and delicious! Thanks for an awesome and complete service.
Stayed 1 night in May 2026
Verified review

8/10 Good

PATRIZIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very convenient to commute to the airport. The location is very close to the shopping mall and restaurants.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sueanny

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk thank you for a comfortable and enjoyable stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located so close to the airport and in front of very nice mall.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Great service. All staff were very helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nalinie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and just seven minutes away from the airport.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Monica Katalina

Liked: Cleanliness, property conditions & facilities
Everything was amazing! The road beside the hotel is very busy (noisy for those who are sensitive) but there is a bridge crossing to a large mall across the street. Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Sheraton Hotel was exceptional from start to finish. The moment I arrived, the staff made me feel genuinely welcomed with their friendly attitude and attentive service. The lobby and common areas were spotless, modern, and inviting—exactly the kind of atmosphere that sets the tone for a great stay.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Clean. breakfast was fantastic. Close to the mall and airport. Only thing is shuttle is every hour and you have to schedule it, so we had to take uber to get there ($5) and then we scheduled free one for next flight.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Employees at the Sheraton were the best, and they made the stay better
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Guayaquil

This is the best Sheraton hotel I had stayed
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jerilynn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to the airport with a huge mall connected. Rooms are clean with the expected amenities. Nice pool and good restaurant. Would definitely recommend. Check out Red Crab restaurant located right next door for a lovely meal.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
It was clean and staff were very lovely
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and staff were wonderful.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

MILTON G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and inviting atmosphere
Stayed 7 nights in Jun 2025