Best Western Hotel de la Cite & Spa

3.0 star property

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Photo gallery for Best Western Hotel de la Cite & Spa

Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Reception
Daily buffet breakfast for a fee
Business centre
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2, place Dolgellau, Guérande, Loire-Atlantique, 44350
  • Place, The Ramparts of Guérande
    ‪11 min walk‬
  • Place, Medieval City of Guérande
    ‪11 min walk‬
  • Place, Collegiate Church of Saint-Aubin
    ‪14 min walk‬

Room options

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Best Western Hotel de la Cite & Spa

A full-service spa, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Hotel de la Cite & Spa offers 60 accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathrobes and hair dryers.

This Guérande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa de l'or blanc has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Best Western Hotel de la Cite & Spa, you'll be within walking distance of The Ramparts of Guérande. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body scrubs, or massages at Spa de l'or blanc
  • Amenities include 2 meeting rooms, conference space, and a car charging station
  • Just a 3-minute drive from The Ramparts of Guérande and 6 minutes from Terre De Sel
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel de la Cite & Spa offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Best Western Hotel de la Cite & Spa. Self parking is free.

This 3-star Guérande hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Library
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Spa fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Cité
Best Western Cité Guerande
Best Western Hôtel Cité
Best Western Hôtel Cité Guerande
Best La Cite & Spa Guerande
Best Western Hotel de la Cite Spa
Best Western Hotel de la Cite & Spa Hotel
Best Western Hotel de la Cite & Spa Guérande
Best Western Hotel de la Cite & Spa Hotel Guérande

Best Western Hotel de la Cite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 430 reviews
Rating 8 - Good. 155 out of 430 reviews
Rating 6 - Okay. 43 out of 430 reviews
Rating 4 - Poor. 17 out of 430 reviews
Rating 2 - Terrible. 7 out of 430 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking distance of Guerende
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable property and walking distance to the medieval city.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

WAFIK

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice crew, clean property.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly place close to La Baule :)
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to Guerande

Modern hotel close to the centre of the old town. Convenient for visiting the region. Good sized rooms and excellent air conditioning. Would stay here again.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, quiet area , friendly staff, EV fast charger (not tied to hotel) available
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Wendy

Liked: Amenities, property conditions & facilities
The room was fine. The shower walls had significant mildew.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

paul

Liked: Cleanliness
Disliked: Amenities
As a spa hotel there was nothing or no one to explain what was on offer
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Chambre sans soucis, bon accueil
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities
Chambre nickel, personnel très gentil !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel à l’écoute
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities
Je suis venue plusieurs fois dans cet hôtel et c'est toujours un séjour agréable. Le personnel est sympathique, la chambre est spacieuse et agréable. Le petit déjeuner est varié et complet. Petit plus : possibilité d'aller au spa pour se détendre et réserver un soin en amont.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour hôtel propre et moderne j’y retournerai dès que possible
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, très belle chambre, très bel accueil et très confortable, chambre très agréable le petit déjeuner, je ne sais pas, je l’ai pas pris, je recommande
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jimmy

Liked: Cleanliness
Chambre propre mais quelconque. Peinture wc toute éclaté, idem salle de bains. Accès Spa payant. Pas de frigo, au bord d une route passante. Ça va pour une nuit mais pas plus.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

sylvette

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Hotel spa a guerande

Tres bien sauf salle deau sanitaires noires (lavabo douche murs) stressante par contre grande douche literie parfaite pas de rangement Petit dejeuner cher 15 euros mais tres garni sucré/salé Tres bon accueil
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Nous avons passé un bon séjour avec la surprise de profiter de la piscine
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour d une nuit ideal Personnel tres agreable
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour court pour le travail.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très bel hôtel avec des chambres spacieuses, des attentions personnalisées et proche des remparts en quelques minutes ! le petit déjeuner est copieux et varié
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit

Hôtel propre, le personnel est souriant et agréable, je n'ai pas utilisé les services spa et sauna, donc je ne peux donner mon avis sur ce point. Le parking est grand. Au petit déjeuner, un grand choix d'aliment est proposée. Un restaurant de meme qualité aurait était appréciable, comptez une dizaine de kilomètre pour se restaurer.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait !

Nous avons passé un séjour très agréable, sue ce sois la chambre ou les espaces partagés comme l’accueil ou le spa c’est une atmosphère chaleureuse. Le personnel est très acceuillant et à notre écoute
Stayed 2 nights in Jan 2025
Verified

8/10 Good

laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable, nous y avons passe une nuit! Chambre confortable et très propre Literie excellente
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et au calme. Literie de qualité et petit déjeuner copieux! Je recommande cet établissement!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, propre, personnel charmant, lit confortable, très propre. Juste une soufflerie de vmc un peu bruyante pour une personne particulièrement sensible, Belle piscine, délicieux petit déjeuner avec beaucoup de spécialités de la région : crêpes, far breton…
Stayed 1 night in Aug 2024