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Clarens Hotel

4.0 star property

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Photo gallery for Clarens Hotel

6 restaurants; breakfast, lunch and dinner served
Exterior
6 restaurants; breakfast, lunch and dinner served
Lobby
6 restaurants; breakfast, lunch and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
363-364, Sector-29, Gurugram, Delhi N.C.R, 122001
  • Place, Appu Ghar
    ‪1 min walk‬
  • Place, Leisure Valley
    ‪10 min walk‬
  • Place, Unitech Cyber City
    ‪19 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €41
includes taxes & fees
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About this property

Clarens Hotel

6 restaurants, a nightclub, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a steam room, and a rooftop terrace are onsite. Housekeeping is available on request.
Clarens Hotel offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Gurugram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a steam room.
During your stay at Clarens Hotel, you're just a quick walk from Appu Ghar. Features include free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine with garden views at Lorenzo, one of the property's 6 restaurants and 2 bars/lounges
  • Services include free supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • 8 minutes by car from DLF Cyber City and 12 minutes from Ambience Mall
  • Airport shuttle service available for a fee
There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. A nightclub, a steam room, and a rooftop terrace are also featured at the business-friendly Clarens Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gurugram hotel.

Lorenzo - This poolside coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Kai Lounge Bar - This cocktail bar serves breakfast, lunch, and dinner. Open daily.
Raise The Bar - This rooftop bar serves dinner only. Reservations are required. Open daily.
Ladera - Overlooking the garden, this restaurant serves dinner only. Open daily.
Sushi Kyo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kai Lounge Bar
  • Ladera
  • Lorenzo
  • Raise The Bar
  • Sushi Kyo

Things to do

  • Nightclub
  • Steam room
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,000 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Clarens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2500 per vehicle (one-way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Clarens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarens Gurgaon
Clarens Hotel
Clarens Hotel Gurgaon
Hotel Clarens
Clarens Hotel Gurugram
Clarens Gurugram
Clarens Hotel Hotel
Clarens Hotel Gurugram
Clarens Hotel Hotel Gurugram

Clarens Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 4 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Chitrakshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was near ggn hub
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Rakesh

Disliked: Staff & service, property conditions & facilities
We had to frequently change rooms. Doors to the washrooms did not work, it got flooded. There was loud noise through the night (till 5am) on Friday and Saturday as there is a club there too.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Rohit

Disliked: Cleanliness, staff & service
Even though i booked deluxe room, i was downgraded to standard because they were sold out. Hotel arranges club style party every weekend, hence, i could not sleep the whole night. There is no mention or warning that there will be party with loud music. Such a terrible experience and staff is not helpful.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

YUKI

Liked: Cleanliness, staff & service, amenities
洗濯機が動いていないと言われ、ランドリーサービスを使えませんでした。 ただし、空港からのアクセスや近場の飲食店等は充実しているので、ビジネス利用としては問題ないと思います。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. Even during Covid - absolutely clean, sanitized and the entire staff was following all necessary protocols.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not for fior sleep

Sound beats from the club in room till 5am on weekend...not a good choice if you wanna sleep.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No next time

The hotel has Karaoke bar and music bar on roof, I stayed Friday and Saturday, 2 nitgts, it was so so noisy, Base sound was beating until 3 am. Also, they could not serve Japanese breakfast for Hotels.com customer, No next time. 金曜日と土曜日　2泊しましたが、2階にカラオケがあり、屋上にもバーがあります。 ベース音が一晩中響いており、眠れません。 また、HOTELS。COMで予約すると日本食のサービスはありません。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with huge room

Room is large and facilities are not bad. The only thing that might be a disadvantage is that when at night, until 1 am, in the room you could heard the sound from Karaoke bar. It’s noisy. Do not include tooth brush in this hotel. Breakfast you can choose whether western style or Japanese set menu. Internet speed is a little bit slow for me. Bed is a little bit hard for me. But not bad. 部屋は広くて綺麗でした。設備は新しい感じてました。 しかし欠点として、深夜一時まで、ホテルのカラオケバーからの音が聞こえます。うるさかったです。 部屋に歯ブラシはないです。 朝食は洋式か和食セットの選択ができます。 インターネットのスピードはちょっとだけ遅かったです。 ベッドはちょっと硬めの方です。
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

YUKIO

Liked: Cleanliness, staff & service

ネットは遅く改善が必要

部屋は広くきれい。夜中のカラオケの音が気になる。朝食は選択肢が少なく改善要
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Sangeet

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could have been better....

I really wish the bedding was better. It was really hard and while some would prefer that, it is not what is expected generally? Moreover there was no dental kit (atleast a toothbrush and toothpaste)- Which is highly recommended when you are running a business hotel.
Verified

8/10 Good

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネス

ビジネスで1泊はいいと思います。 近くには何もなさそうでした。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything was wonderful. Will definitely book this hotel again
Verified

6/10 Okay

Aravindhan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service not o.k

Service was not good and food was not up to the mark
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスは迅速

以前もクラレンスホテルを利用したことがあります。このホテルのランドリーのレベルは隣のDia Park Premierよりも上です。とにかくサービス対応が迅速。総合で満点をつけなかった理由は、食事の値段がやや高いことと日本食（朝食以外）がないということだけです。また、利用したいホテルです。
Verified

10/10 Excellent

スリム

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本の日立が経営するダイアパークホテルと同じ敷地に建つクラレンスホテル

ダイアパークホテルの名物となっている大浴場にも徒歩2分で行ける距離です。外来として500ルピーで日帰り入浴出来ます。ダイアパークホテルが16000円/泊と高額なので、こちらに泊まって浴場だけ利用させて貰いました。クラレンスホテルにも2人の日本人が働いており色々教えて頂けました。困ったことがあればレセプションマネージャーに相談して下さい。日本のような細やかな対応をして下さいました。
Verified

8/10 Good

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed there from 7th to 13th November. Lovely corner room, better then expected. Very smooth check-in and quick check out.
Verified

6/10 Okay

T. Schmitz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don't go on a weekend

It was my third and last time in this hotel. The used to have parties during the weekends and they dont care at all, that people sleeping there has no chance to do so, coz of loud music till 3 and 4 am .. lots of actions in the floors and every 5 minutes a "ring" if your room is close to the elevators. The reception is not willing to make up somehow for this situation as well the manager i called. And don't go for nuts in the room - the price when checking out will surprise you a bit :)
Verified

6/10 Okay

chandanc22

Liked: Cleanliness, staff & service, room comfort

Slightly over-hyped with over positive reviews

Courteous staff, right from front desk to room service. Towels are more brown than white. TV channels are mostly free to air or from Zee bouquet. No English news channel, no English language entertainment channels, or Star sports / Ten sports Complimentary breakfast is pretty basic. But what made me wary of this hotel is its Location. Pigs roam all around the property front / back and sides and it is located within 100 mts. Of a large open plot where all labourers and watchmen head with a filled bottle for their morning ablution. Try not getting fooled by the reviews on the menu. The most ordinary dish costs over Rs 250/- and a dinner could set a single person back by over a 1000/- backs having Dal, roti, sabji.
Verified

10/10 Excellent

Ashirvad Lobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel

Help a conference here and stayed 2 nights. Good rates, great staff and good food.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Short stay- Comfortable and nice
Verified

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice and very comfortable rooms. Food quality is very good
Verified

2/10 Terrible

Nesan

Disliked: Staff & service

Worst hotel to stay

During my vacation, I stayed in 5 different hotels (4 booked through Hotels.com). This is the worst hotel I ever stayed in my life.
Verified

10/10 Excellent

Florian

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yasuyuki

Stayed 2 nights in Sep 2025