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Country Inn & Suites by Radisson, Gurugram Sector 12

3.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Gurugram Sector 12

Lobby
Breakfast, lunch and dinner served
An outdoor dining area with tables and chairs, a chef in the background, and a well-lit ambiance.
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, free minibar items, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Plot No. 301/302, Gurugram, Delhi N.C.R, 122001
  • Place, Tata Consultancy Services
    ‪16 min drive‬
  • Place, Infocity
    ‪16 min drive‬
  • Place, Sultanpur National Park
    ‪19 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe

Standard Room

  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, free minibar items, in-room safe

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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About this property

Country Inn & Suites by Radisson, Gurugram Sector 12

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Country Inn & Suites by Radisson, Gurugram Sector 12 offers 73 accommodations with DVD players and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Gurugram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Revive. Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Country Inn & Suites by Radisson, Gurugram Sector 12, you'll be close to Sultanpur National Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Mosaic, a coffee shop that serves international cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body wraps, or body treatments at Revive
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by car from Infocity and 14 minutes from Jyoti Hospital
  • Airport, train station pick-up, and shopping center shuttle service available for a fee
Country Inn & Suites by Radisson, Gurugram Sector 12 offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A hot tub, a sauna, and a rooftop terrace are also featured at the business-friendly Country Inn & Suites by Radisson, Gurugram Sector 12. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free. The property offers extended parking privileges.

This 3.5-star Gurugram hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Mosaic - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mosaic

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for INR 1000.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1206 per vehicle (one way)
  • Rollaway bed fee: INR 1000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Gurugram Sector 12 offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Sector 12
Country Inn Carlson Gurgaon Sector 12 Gurugram
Country Inn Carlson Gurgaon
Country Carlson Gurgaon Sector 12 Gurugram
Gurgaon Country
Gurgaon Sector 12
Inn Carlson Sector 12
Sector 12 Gurgaon
Country Inn & Suites Gurgaon Sector 12 Hotel Gurgaon
Country Inn And Suites Gurgaon Sector 12
Country Inn Suites by Carlson Gurgaon Sector 12
Country Inn Radisson Gurugram Sector 12
Country Inn Radisson Sector 12
Country Radisson Gurugram Sector 12
Country Radisson Sector 12
Country Inn & Suites by Radisson, Gurugram Sector 12 Hotel
Country Inn & Suites by Radisson, Gurugram Sector 12 Gurugram

Country Inn & Suites by Radisson, Gurugram Sector 12 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 57 reviews
Rating 8 - Good. 17 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great food, and clean rooms. Very nice.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities
staff helpfull and nice. thanks to all of them.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Aditya

Liked: Cleanliness, property conditions & facilities
The stay was okay. The room had all the necessary amenities like a kettle, smart TV, mini bar, and bathing essentials. The gym and pool facilities were great, and the hotel also offered spa services, which was a nice touch. The cleaning staff was friendly. However, the breakfast was disappointing, and the check-in process was incredibly slow. Additionally, the bathing essentials provided, such as shampoo and conditioner, were of poor quality. Finally, the hotel was located in a secluded area with limited nearby restaurants.
Entrance
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Nidhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I had little difficulty locating the hotel otherwise everything was good. please update your phone number on the website.
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable and pleasant stay at this hotel. The service was excellent, and the staff was extremely accommodating. One particular experience stood out—when we requested a banana for our baby, who is not yet eating solid food, it was provided without any hassle. The breakfast area staff was wonderful, and a special mention goes to Anjali, who was incredibly helpful. Overall, the hospitality and service were top-notch. We highly recommend this hotel and would love to stay here again!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Kshitij

Liked: Cleanliness
I liked what it had to offer for the price. Although the location wasn't applaudable and the premises does not look like what is shown in the pictures, its much worse.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Navid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in for my hotel and I realised that the wifi is not working I called the receptionist many times and they never answered. Overall my experience was terrible and I regret booking in.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good staff, good food, room was ok, location is not good.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The Staff was very courteous & friendly.. Privacy was respected and cleanliness was maintained.. Look forward to further more stays.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Good food. Accommodating front desk staff. The hotel can improve the quality of mattresses
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

BinChin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and staff was amazing for the week I stayed there. The staff is very nice, everything I tried from the room service menu was very good. Breakfast in the morning is very good. When I am in the area, I will definitely be staying here again.
Stayed 8 nights in Oct 2019
Verified

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay Experience

Have stayed here earlier, so I knew what to expect.Efficient,clean,good breakfast,courteous staff.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Nishchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Over all a very good comfortable stay, staff of every department very help ful, good choices for breakfast, clean, value for money etc will continue to stay in future
Stayed 1 night in Jul 2019
Verified

8/10 Good

Sanjiv

Liked: Cleanliness, staff & service, room comfort
Very helpful and courteous staff.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
5th floor spa treatment was very wonderful and they are using real ayurveda oil by your choice. skill by japanese owner ,its quite nice and world standard .if you would like to relief your body and mind lets try spa!! thanks for their hospitality .
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth it!
Stayed 3 nights in May 2018
Verified

6/10 Okay

adil

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel staff should be more considerate

Experience was not so good this time I have been to the hotel many times before but the kind of attitude I got to see this time from the hotel staff was not good They should know that a customer comes to the hotel to take a stay not for maintaining 5S into the room
Stayed 1 night in Mar 2018
Verified

8/10 Good

Goutam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay and value for money experience.

Great to stay here though little away from work place even few more branded hotels being available trying with Country Inn was worth.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

WICHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel surrounded by messy road side.

Inside this hotel everything is good, but outside the hotel is quite messy such as dust on the roadside, chaos traffic and noisy horn sound.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

ching chuan

Liked: Cleanliness, property conditions & facilities, room comfort

Poor Wi-Fi

One issue in this hotel is the weak Wifi
Stayed 6 nights in Dec 2017
Verified

6/10 Okay

N

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good Rooms, but poor management.

Room itself was very Nice, comfortable. Food Quality was good, Breakfast was nice. Being a Carlson group hotel I expected much better. They were not aware of my reservation, No Towels in room, No Toiletries, Stinking room. I ordered Thai Curry and they called and said not available, a lot of dishes were unavailable.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

location is pathetic, room size was too small

Location is pathetic,staff was ok,room size was too small as per brand and rates,over all it was pathetic deal as compare to others available deals in the market on weekdays.Over all it was disaster and nightmare and total shocking.
Verified

4/10 Poor

Malcolm

Disliked: Cleanliness, property conditions & facilities, room comfort

Functional

Friendly and helpful restaurant staff. Indignant and arrogant management staff.
Verified

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip

It was good stay. Staff was helpful. Food was authentic. Over all good experience
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very bad the furniture very old and had ants bed lice very horrible