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Hera Grand Luxury Cruise

4.0 star property
VIP Access

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Photo gallery for Hera Grand Luxury Cruise

Interior detail
Presidential Suite with Terrace and Bathtub | Bathroom
Exterior
Presidential Suite with Terrace and Bathtub | View from room
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ha Long City, Ha Long, Quang Ninh, 200000
  • Place, Tuan Chau Park
    ‪1 min drive‬
  • Place, Tuan Chau Beach
    ‪2 min drive‬
  • Place, Halong Bay Marina
    ‪30 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Suite with Terrace and Bathtub

King Suite with Terrace and Bathtub | View from room

King Suite with Terrace and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Ocean Suite with Private Balcony and Bathtub

Ocean Suite with Private Balcony and Bathtub

Ocean Suite with Private Balcony and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite with Terrace and Bathtub

Presidential Suite with Terrace and Bathtub

Presidential Suite with Terrace and Bathtub

  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Ocean View

Junior Suite with Ocean View

Junior Suite with Ocean View

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Junior Suite

  • Bay view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hera Grand Luxury Cruise

Along with a restaurant, this cruise ship has a bar/lounge and a rooftop terrace. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite. Housekeeping is available on request.
Hera Grand Luxury Cruise offers 13 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include day beds and desks. Beds feature premium bedding. This Ha Long cruise ship provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers, bathrobes, hair dryers, and children's robes. Additionally, rooms include complimentary bottled water and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During at least part of your stay, Hera Grand Luxury Cruise pulls anchor and sets sail. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage, and limo or town car service
  • Steps from Ha Long Bay and 8 minutes by car from Tuan Chau Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and karaoke are also featured at the business-friendly Hera Grand Luxury Cruise. Free self parking is available. A complete renovation of Hera Grand Luxury Cruise was completed in June 2025.

Smoking is allowed in designated areas at this 4-star Ha Long cruise ship.

Guests are served free local cuisine breakfast daily from 6:30 AM to 7:30 AM. The cruise ship hosts a free manager's reception daily.
Hera Grand Luxury Cruise has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 7:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Boat
  • Evening entertainment
  • Karaoke
  • Sail boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2022
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2025
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: noon
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hera Grand Luxury Cruise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hera Grand Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise
Hera Grand Luxury Cruise Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise Ha Long

Hera Grand Luxury Cruise Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently enjoyed the Hera Grand Luxury Cruise on Halong Bay, and it was a magical experience! The beautiful wioden boat, with its elegant design, provided the perfect setting for our adventure. Our cabin was spacious, and the amenities were outstanding. A special mention goes to Minh, the cruise manager, who ensured that every detail was taken care of. His warmth and attentiveness made our stay even more enjoyable. The entire staff was incredibly kind and courteous. We highly recommend this cruise for an unforgettable getaway!
Stayed 1 night in Mar 2026