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Hermes Cruises

5.0 star property

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Photo gallery for Hermes Cruises

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset.
A woman relaxing in a bathtub filled with rose petals, with a scenic view of a bay and mountains in the background.
A rooftop bar with a pool, white railing, and a sunset view.
A table set for two with a bottle of champagne, glasses, and a name tag on the table.
A person taking a selfie in a hot tub with a scenic view of mountains and water.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
20 Tuan Chau Harbour, Ha Long, Quang Ninh, 200000
  • Place, Tuan Chau Park
    ‪16 min walk‬
  • Place, Dolphin Club
    ‪4 min drive‬
  • Place, Tuan Chau Beach
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of a body of water and mountains.

Junior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, Balcony

A hotel room with a large bed, a nightstand, a lamp, and a window with curtains.

Senior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, Terrace

A modern hotel room with a large bed, a desk, and a view of the sea.

Royal Suite, Terrace

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Private Pool

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset.

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a large bed, bedside tables with lamps, a patterned wall, and a view through a window.

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Triple Room

A hotel room with a large bed, a nightstand with a lamp, and a dark wooden door.

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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The price is €696
includes taxes & fees
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About this property

Hermes Cruises

Along with 15 indoor pools, this cruise ship has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Hermes Cruises offers 18 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

15 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.
During at least part of your stay, Hermes Cruises pulls anchor and sets sail. Enjoy features like free breakfast and free WiFi in public areas, plus 15 indoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the outdoor and 15 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a golf driving range, and fitness classes
  • Steps from Ha Long Bay and 12 minutes by foot from Tuan Chau Park
As a guest of Hermes Cruises , you'll find a full-service spa, 15 indoor swimming pools, an outdoor pool, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafes. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Hermes Cruises . For a fee, parking is available.

Guests are served free buffet breakfast daily from 6:30 AM to 8:00 AM.
Hermes Cruises has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 4G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - noon.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hermes Cruises
Hermes Cruises Cruise
Hermes Cruises Ha Long
Hermes Cruises Cruise Ha Long

Hermes Cruises Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat and staff was fantastic , the waterways were great apart from all the rubbish in the water , bit sad to see
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Curtis

Liked: Staff & service, property conditions & facilities
Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised. No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Emil Gravers

Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful and offered the most stunning view, which we experienced during the entire trip. The staff were friendly, helpful, and always smiling, which created a pleasant atmosphere throughout our stay. Overall, the stay was perfectly fine, though it did not feel particularly exceptional. However, there were a few aspects that could be improved. The quality of the excursions was rather average, and the locations we visited were quite overcrowded with tourists. The meals were acceptable, but the dinner menu felt somewhat mismatched and weird. In addition, the stated schedule was not consistently followed, both by the staff and by some of the guests. This was a bit disappointing, as it affects those who are trying to follow the planned program. It would be helpful if the staff ensured that services were ready at the scheduled times and were more comfortable reminding guests to respect the timetable for the benefit of everyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GIOVANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível. Infelizmente ficamos uma noite apenas. Sugiro ficarem duas para aproveitar bem o cruzeiro.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Christina

Stayed 1 night in May 2024