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Sapphire 2 Ha Long

2.0 star property

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Massages

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

View in a map
Bai Chay, 572, Ha Long, Quang Ninh, 200000
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Dragon Park
    ‪20 min walk‬
  • Place, Ha Long International Cruise Port
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪38 min drive‬

Room options

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About this property

Sapphire 2 Ha Long

Bayside hotel with spa services and a coffee shop
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and gas grills. Housekeeping is available on request.
Sapphire 2 Ha Long offers 50 air-conditioned accommodations with complimentary bottled water and slippers. 39-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Sapphire 2 Ha Long, you're just a quick walk from Sun Square. Features include free self parking, plus an indoor pool and a restaurant.
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Ha Long International Cruise Port and 10 minutes from Quang Ninh Museum
  • Ferry terminal, train station, and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Coworking spaces and limo/town car service are available. A beach shuttle and a train station drop-off service are available for a fee. An indoor pool, spa services, and a terrace are also featured at Sapphire 2 Ha Long. Free self parking is available.

Smoking is allowed in designated areas at this Ha Long hotel.

Sapphire 2 Ha Long has a restaurant on site.

Property amenities

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • On the bay
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (119 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
There is no front desk at this property
Guests driving to the property should contact this property in advance (e.g., directions)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Sapphire 2 Ha Long offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sapphire 2 Ha Long Hotel
Sapphire 2 Ha Long Ha Long
Sapphire 2 Ha Long Hotel Ha Long

Sapphire 2 Ha Long Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

Reviews

2/10 Terrible

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service
We booked this hotel through Expedia. It was odd because we did not receive a confirmation from them before check-in (red flag#1). When we got there after showing them our prepaid reservation, they claimed they did not have it in their system, and they claimed that they had rejected all the reservations booked through Expedia. They said that they would offer me a room for my family to stay for additional money, even after I showed them that it was fully paid through Expedia. After hours and days of back and forth with Expedia, Expedia sent us the refund. And we were lucky, we were able to book a last-minute stay at another hotel. Expedia should do better at vetting hotels like to protect travelers like us. Think twice before coming here. We were there for 5 hours trying to resolve and did not see a single soul checking in.
Stayed 1 night in Aug 2025