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Best Western Plus Hotel Stadtquartier Haan

4.0 star property

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Photo gallery for Best Western Plus Hotel Stadtquartier Haan

Indoor pool, open 6:30 AM to 10:30 PM, pool loungers
Eco-friendly toiletries, hair dryer, bathrobes, towels
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Neuer Markt 23, Haan, NW, 42781
  • Place, Bergisches Land Nature Park
    ‪10 min drive‬
  • Place, Historischer Freizeitpark Ittertal
    ‪10 min drive‬
  • Place, Wuppertal Zoo
    ‪13 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Park View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Annex Building

Standard Room, 1 Double Bed, Annex Building

Standard Room, 1 Double Bed, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Terrace, Park View

Standard Room, 1 Double Bed, Terrace, Park View

Standard Room, 1 Double Bed, Terrace, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Double Bed, Balcony, Annex Building

Standard Apartment, 1 Double Bed, Balcony, Annex Building

Standard Apartment, 1 Double Bed, Balcony, Annex Building

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

1 Double Bed, Annex Building, Mini Bar, Coffee Maker

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, City View, Mini Bar, Air-Conditioned, Coffee Maker

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Park View, Mini Bar, Air-Conditioned, Coffee Maker

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Plus Hotel Stadtquartier Haan

Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and spa services. Housekeeping is available on request.
Best Western Plus Hotel Stadtquartier Haan offers 88 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Best Western Plus Hotel Stadtquartier Haan, you'll be close to Historischer Freizeitpark Ittertal. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 12 minutes by car from Wuppertal Zoo and 13 minutes from Benrath Palace
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Hotel Stadtquartier Haan offers its guests a full-service spa, an indoor pool, and a sauna. WiFi is free in public spaces. There are 3 meeting rooms available. A fitness center, spa services, and a terrace are also featured at Best Western Plus Hotel Stadtquartier Haan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Haan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 15.00 per night
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Savoy
Cityclass Hotel Savoy Haan
Cityclass Savoy
Cityclass Savoy Haan
CityClass Hotel Savoy
Plus Stadtquartier Haan Haan
Best Western Plus Hotel Stadtquartier Haan Haan
Best Western Plus Hotel Stadtquartier Haan Hotel
Best Western Plus Hotel Stadtquartier Haan Hotel Haan

Best Western Plus Hotel Stadtquartier Haan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 270 reviews
Rating 8 - Good. 109 out of 270 reviews
Rating 6 - Okay. 22 out of 270 reviews
Rating 4 - Poor. 4 out of 270 reviews
Rating 2 - Terrible. 5 out of 270 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice rooms and good breakfast
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm place with good swimming pool!
Stayed 1 night in May 2025
Verified

8/10 Good

Galid

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
Good but suana was not working they didn’t tell for that
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, great staff, nice breakfast. Worth noting they don't cater for evening meals but there are plenty of restaurants in the local area.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great !
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, receptionist spoke perfect English. Room was quiet, comfortable, and the air conditioning good.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel, so good that we booked two extra days because we didn't want to leave. We booked a familyroom that had a private sauna, the bed was amazing and so was the sofa bed. The cleaning was perfect in the room and in the rest of the hotel and the staff was so nice and helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: super friendly staff, clean modern room. Not so good: very expensive breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great clean and happy hotel, convenient for my business trip. With a sauna and pool to wind down at the end of the day, dont tell everyone about this hotel or it will always be full. There is also a reason why best western is called 'best' thank you.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very confortable room
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michal

Liked: Property conditions & facilities
Disliked: Room comfort

Good option in Haan

Stay in not main building is not convenient if you want use wellness area. You have to go cross street.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. There is no air conditioning in the annex building and the bar is permanently closed. The rooms are small, but very clean and quiet. We’ll come back for sure.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Lucky

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool and sauna are super clean and at a high standard. The elevator at the annex building was broken but luckily we were on the first floor so it was not too bad. We were caught out by the "Limited on site parking" as we thought that meant first come first serve parking which belongs to the hotel and is free (as it usually is at these hotels) the clerk on the first day told us to press the bell and they will let us in, which we did for the entire stay (3 nights) and then when we checked out they asked us to pay €39 (13€ a day), which totally blind sided us. Took us out of budget slightly but would be better if they told us beforehand as some people might be on tighter budgets, just seemed alittle scummy :( otherwise the hotel is nice, its clean and done up, doesn't give a run down feel
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Davor

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt gut, für 4 Sterne habe ich ein bißchen mehr erwartet. Doppelzimmer etwas klein, Duschbrause schlecht, Frühstück ok.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habe vor dem Hotel geparkt,da ich samstags Nachmittag eingecheckt und Montagmorgen ausgecheckt habe,genau günstig,weil dann das Parken ohne Parkschein möglich ist. Habe ohne Frühstück gebucht.Habe aber von einem Gast gehört,dass es super gut sein soll. Das Schwimmbad ist auch toll. Mir hat der kurze Aufenthalt sehr gut gefallen und freue mich schon auf den nächsten Aufenthalt in diesem Hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lindsey

Liked: Amenities
Hatten wir nicht
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr angenehmes Hotel, ruhig sauber und sehr schönes Zimmer. Wir haben den Pool und die Sauna gerne genutzt und das Frühstück genossen.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Schicke Zimmer, gutes Frühstück, nettes Personal
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Claus

Liked: Cleanliness, room comfort
Der var gode p muligheder udenfor hotellet som var gratis fra kl. 18-09.00. Ellers P kælder under hotel. Personalet oplyste ikke at vi skulle bestille rengøring og skift af håndklæder. Morgenmad er middelmådig.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundum zufrieden mit dem Aufenthalt.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Jens Piero

Liked: Staff & service, amenities
Efterladt hår klumper i badeværelse (brus)
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut

Alle waren sehr freundlich und zuvorkommend, service top, super sauber und sehr viel Platz. Einziges manko, das Bettsofa ist sehr sehr hart, wäre mit 1-2 topper zu lösen. Klar ich hätte fragen können.
Stayed 2 nights in Jul 2025