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Heartland Hotel Haast

3.0 star property

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View from property
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Property grounds
Outdoor dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    ‪5 min walk‬
  • Aotearoa Gemstones
    ‪2 min drive‬
  • Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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  • Free WiFi
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The price is €85
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includes taxes & fees
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About this property

Heartland Hotel Haast

Family-friendly hotel with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Heartland Hotel Haast. During your stay, you're just a quick walk from Haast Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Haast Visitor Centre and a 2-minute drive from Aotearoa Gemstones
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 621 reviews
Rating 8 - Good. 261 out of 621 reviews
Rating 6 - Okay. 148 out of 621 reviews
Rating 4 - Poor. 42 out of 621 reviews
Rating 2 - Terrible. 14 out of 621 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammara, Tracy

Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All requirements reached for a quick stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay between franz josef, and queenstown, especially when not familiar with winding roads, and driving in pouring rain.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spacious room with a very comfortable bed. Great for an overnight stay. Value for money
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bagels
Stayed 1 night in Mar 2025

8/10 Good

Lin

Travelled with partner
Liked: Amenities
Nice reception Breakfast options looks to ok for the price.
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food options and entertainment options. Very friendly and helpful staff
Stayed 1 night in Mar 2025

8/10 Good

Meggin

Travelled with partner
Disliked: Property conditions & facilities
The property was in beautiful location, the bar/cafe was convenient. Great car parking and we were lucky to have a picnic table outside our room.The water dripping out of toilet into a bucket was a concern, as was the noise of the bathroom fan.
Stayed 2 nights in Mar 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service
A little tired Property. Staff very nice and Rooms were clean. Pup and Restaurant were nice
Stayed 1 night in Mar 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

A bit tired, but overall great value for money
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kerry, Winton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Orland, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older style motel where you drive up and park in front of your rental. The units are spacious and beds were super comfortable. A lot of upgrading has been done. Would definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

1 night stay. Great location to begin travelling up the west coast and good to have the cafe bar on the complex.
Stayed 1 night in Feb 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Its right by the only gas station
Stayed 1 night in Feb 2025

4/10 Poor

Lee-anne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking for the rooms is inconvenient, especially when raining, beds are worn out, tv reception was very poor, we could not watch due to it dropping out constantly, no bathroom benches for toiletries. Very overpriced for the quality on offer.
Stayed 1 night in Feb 2025

4/10 Poor

Wai

Disliked: Cleanliness, property conditions & facilities
Cutlery and cups stained and dirty Obviously hasnt had an upgrade in decades.I stay in alot of motels/hotels and this ranks at entry level. A place to rest your head and thats about it.
Stayed 1 night in Feb 2025

8/10 Good

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is an old hotel. Staying there, you are going a generation back in time, perhaps reflecting Haast itself. The hotel, however, is very clean. The staff is super friendly. The hotel hosts a restaurant, where locals seem to like to hang out. The food and beer are good, the atmosphere is chilled, and there is a pool table!!Overall, we enjoyed our stay and would recommend it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was a misunderstanding at Checking in but after that everything was excelent and due to the misunderstanding they offered free diners
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Baby!
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness
Out on a limb. Nothing around except adjoining bar. However as a one night stopover, good.
Stayed 1 night in Feb 2025

10/10 Excellent

Neil, Rothesay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 night stay. The room was clean, quiet, roomy enough, and comfortable. The restaurant served delicious food and had a very lively atmosphere. We met lots of interesting travellers and local people at the Haast hotel, it was a rich cultural experience.
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Food service spotty. Milk for breakfast had pieces of paper floating in it.
Stayed 2 nights in Jan 2025

6/10 Okay

Alexandra

Travelled with partner
Disliked: Cleanliness
First time on our travels we have encountered slow service at check in. There were three other parties of people waiting even after ringing the bell several times. Quick check in but not very informative. Room was pretty average. Bathroom was unclean. The floor area around the toilet was pretty grim and the bottom of the shower was yellow and dusty. The bed was clean though and comfortable. Fridge in room.
Stayed 1 night in Jan 2025