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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

Property grounds
Property grounds
Reception
View from property
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪3 min drive‬
  • Place, Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

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About this property

Heartland Hotel Haast

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Heartland Hotel Haast. During your stay, you're just a quick walk from Haast Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Haast Visitor Centre and a 2-minute drive from Aotearoa Gemstones
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 736 reviews
Rating 8 - Good. 305 out of 736 reviews
Rating 6 - Okay. 161 out of 736 reviews
Rating 4 - Poor. 49 out of 736 reviews
Rating 2 - Terrible. 19 out of 736 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great bed, great staff good food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff, very clean room, hearty meal in restaurant, very peaceful and lovely mountain scenery.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ujjwal

Liked: Cleanliness, amenities, property conditions & facilities
Room was vey good nice and clean and location was amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good facilities, nice meal in bar restaurant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sarah-jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Room was clean and staff were friendly and helpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Great food, kind staff, easy parking
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
A big dated but great for a 1 night stopover.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Rooms were great. Dinner was good. Breakfast was generous with good variety. The bed was heaven!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Page

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & comfortable bed. Convenient in-house restaurant & great location for what we wanted to do. Staff was very nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Debra Ann

Liked: Cleanliness, property conditions & facilities
The room was comfortable and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Easy check in. Clean Great that the bar / Restaurant is right there
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness
Not terribly clean but the host was lovely and the restaurant was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Rooms are very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tiande

Liked: Cleanliness, amenities
Very nice service very nice receptionist good experience in this hotel welcome back later
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
nice room with easy access, clean and tidy with a nice view. Staff very friendly and the food in the restaurant reall good.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stopover. Dining and breakfast options were good. Handy location. Doesn’t have kitchenette but has restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel for overnight stay in Haast, clean room, a little outdated, great breakfast and nice food food for dinner
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for family of 4! Super clean and spacious -
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pau

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Great staff really helpful and great rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are on ground level, easy parking and access. We had dinner then drove to Haast Beach just down the road and had the hot breakfast the next morning. Drove to Roaring Billy Falls and then to Jackson Bay. Had dinner again and the hot breakfast the next morning.
Stayed 2 nights in Jan 2026