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Hacienda Grande Hotel

3.0 star property

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Photo gallery for Hacienda Grande Hotel

Mountain view
Front of property – evening/night
Lobby
Balcony
Deluxe Studio Suite | Terrace/patio

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Kilometro 189 Carretera Interamericana, a Quetzaltenango, San Cristóbal Totonicapán, Quetzaltenango
  • Place, San Andrés Xecul Church
    ‪6 min drive‬
  • Place, Monumento a la Marimba
    ‪12 min drive‬
  • Place, Quetzaltenango Central Park
    ‪14 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪11 min drive‬

Room options

View all photos for Exclusive Single Room

Exclusive Single Room

Exclusive Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room

  • Sleeps 2
  • 2 Queen Beds

Economy Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hacienda Grande Hotel

Colonial hotel with a 24-hour business center and a 24-hour front desk
This hotel features a restaurant, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hacienda Grande Hotel offers 17 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to patios. These individually decorated and furnished accommodations include desks. Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hacienda Grande Hotel, you'll be close to San Andrés Xecul Church. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Amenities include a 24-hour business center, a meeting room, and laundry facilities
  • Onsite recreation includes a playground
  • Just a 5-minute drive from San Andrés Xecul Church and 11 minutes from Quetzaltenango Central Park
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hacienda Grande Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Cristóbal Totonicapán hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to noon.
Hacienda Grande Hotel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: USD 5 for adults and USD 5 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5
  • Private picnics

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 17 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 5 for adults and USD 5 for children
  • Hosted evening meal: USD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Grande Hotel Hotel
Hacienda Grande Hotel San Cristóbal Totonicapán
Hacienda Grande Hotel Hotel San Cristóbal Totonicapán

Hacienda Grande Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lilian, Lynwood

Travelled with family
Liked: Cleanliness, staff & service
There is no heating or AC Also there is no fresh meals, limited options
Stayed 2 nights in Aug 2021

4/10 Poor

maynor

Stayed 3 nights in Mar 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jamas lo usen / Never stay here

Llegue y el hotel estaba cerrado, nunca pude usar la reservación. Aun están revisando que hicieron con el pago. I arrived at the hotel and it was closed. A total disappointment, not a loyalty place.
Stayed 1 night in Jan 2020