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Quality Inn & Suites Hagerstown

2.5 star property

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Photo gallery for Quality Inn & Suites Hagerstown

A hotel lobby with a reception desk, a dining area, and a plant.
A hotel room with a bed, a sofa, a coffee table, and a framed picture on the wall.
A hotel lobby with a beige carpet, a beige sofa, red chairs, a coffee table, and framed pictures on the wall.
A self-service breakfast area with vending machines, a coffee machine, and a refrigerator.
A hotel lobby with a reception desk, a computer desk with a chair, a red sofa, and potted plants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪19 min walk‬
  • Place, Hagerstown Dog Park
    ‪4 min drive‬
  • Place, Maryland Theater
    ‪4 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A bathroom with a granite countertop sink, a mirror, and a toilet with a shower curtain.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a window with curtains.

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites Hagerstown

Along with a fitness center, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn & Suites Hagerstown offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Hagerstown. During your stay, you'll be within walking distance of Hagerstown Field House. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Hagerstown Dog Park and a few minutes from Maryland Theater
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Hagerstown. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Hagerstown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 203 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Barry

Liked: Staff & service, amenities
Clean room,comfortable beds
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean and clerk was friendly when I checked in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jaman

Liked: Cleanliness, staff & service, property conditions & facilities
Yes pretty nice stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service
Spotless
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Polite and helpful front desk staff. Quiet room, great value is the only hotel I use in Hagerstown, MD. Will definitely be back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Muhammad Faisal

Liked: Cleanliness, amenities, property conditions & facilities
Room has all the facilities, and which will be required for small stay. Room was clean and odour free.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service
Yes everybidy where great
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jefferson

Liked: Staff & service
It was perfectly average.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gisele

Liked: Property conditions & facilities, room comfort
Perfect for one night stay Breakfast ok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kristopher

Liked: Cleanliness
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Melissa

Parking was easy and accessible and plenty of it. Breakfast was excellent. Eggs, waffles, bacon. Very good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025
Verified

8/10 Good

Melvin

Our stay was ok nothing to write home about
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marcia

Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort
Good value.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay staying there
Stayed 1 night in Feb 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Janette

Liked: Staff & service, amenities
When I walked in room with my socks on they were pretty dirty from the carpet. Staff were friendly.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Pascale

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Rene

Disliked: Cleanliness
Sheets has some burn marks, and the towels had some stain marks, tha halls smell marijuana most of the time
Stayed 2 nights in Nov 2025