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Era Cruise Halong Bay by Venus Group

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Photo gallery for Era Cruise Halong Bay by Venus Group

Outdoor pool
Breakfast, lunch and dinner served
Garden Sea Family Suite, Balcony
Pool
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Ha Long, Quang Ninh
  • Place, Tuan Chau Beach
    ‪7 min walk‬
  • Place, Dolphin Club
    ‪11 min walk‬
  • Place, Tuan Chau Park
    ‪16 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for King Terrace Suite

King Terrace Suite | View from room

King Terrace Suite

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Terrace Suite, Balcony

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Royal Suite, Terrace

Royal Suite, Terrace

Royal Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | Beach/ocean view

Junior Suite, Balcony, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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11 Jun - 12 Jun
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About this property

Era Cruise Halong Bay by Venus Group

Along with a full-service spa, this smoke-free cruise ship has a restaurant and 2 bars/lounges. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, massage/treatment rooms, and 24-hour room service are onsite.
Era Cruise Halong Bay by Venus Group offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the cruise ship include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Era Cruise Halong Bay by Venus Group. During your stay, this vessel pulls anchor and sets sail. Free breakfast, free WiFi in public areas, and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Indulge with body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and kayaking
  • Steps from Ha Long Bay and 9 minutes by foot from Tuan Chau Beach
  • Airport pick-up, local-area, and cruise terminal shuttle service available for a fee
Era Cruise Halong Bay by Venus Group offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the luxury Era Cruise Halong Bay by Venus Group. An area shuttle within 160 kilometers and a shuttle from the airport to the hotel during limited hours are available for a fee.

This 5-star Ha Long cruise ship is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 7:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 kilometres
  • Cruise terminal shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 940000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Era Cruise Halong Bay by Venus Group offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Era Cruise Halong Bay by Venus Group Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 93 reviews
Rating 8 - Good. 13 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 3 out of 93 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing cruise, huge cabins, superb food
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ana

The boat is very nice and the staff is amazing We had a beautiful suite tga
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant cruise on Era

Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Stayed 1 night in May 2023
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023
Verified

8/10 Good

Taryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for us. Especially, The crews are so nice! We had great time. Thank you.
Verified

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Era Cruises is Good

Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Ward

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Cordelia

Disliked: Property conditions & facilities
Just ok. Pictures are not accurate. Service is good
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 2 nights on the cruise. The staff was incredibly friendly and helpful. Our cruise director Jimmy and Henry were so helpful and remembered our names! They were always so helpful with my peanut allergy telling me what I couldn’t eat and making me a nut free option. The entire serving staff was so friendly, we can’t say enough good things about the cruise. Our room was huge and beautiful. Would definitely recommend!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Waka

Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service
PROS: staff were great ocean facing king suite windows view was great dinner was excellent CONS: terrace balcony extremely small air con doesnt really work properly ha long bay is actually full of garbage, plastic, bottles, trash..... such a shame two nights would be better I feel. one night feels rushed.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Shiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to Ha Long Bay on 1st December with my wife and we stayed in Era Cruise for 2 days 1 night. The overall experience was very good and was worth the price we payed. I must say that Era Cruise’s staff are remarkably skilled. We literally loved the hospitality. A special thanks to the two lovely ladies on reception at the night of 1st December 2022(Lee and Hoang), they literally walked an extra mile and helped me and my wife during the tough time. During the entire trip I saw them radiating positive vibes. The overall cruising experience was good. The first lunch that was served was superb. However, I was amazed by the staff, they were super helpful. Thank you for the lovely service Era Cruises! Special thanks to Lee and Hoang(Hopefully I am using the right names)