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Comfort Hotel Hakodate

3.0 star property

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Photo gallery for Comfort Hotel Hakodate

Lobby
Exterior
Room, 2 Single Beds, Non Smoking
Business centre
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
16-3 Wakamatsu-cho, Hakodate, Hokkaido, 040-0063
  • Place, Hakodate Morning Market
    ‪1 min walk‬
  • Place, Ekini Fish Market
    ‪3 min walk‬
  • Place, Hakodate City Hall
    ‪5 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Hotel Hakodate

This hotel features self parking, a microwave in a common area, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Comfort Hotel Hakodate offers 139 accommodations with coffee/tea makers and slippers. Televisions come with cable channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Hakodate hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Comfort Hotel Hakodate, you're just a quick walk from Hakodate Miraikan. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 6 minutes by car from Fort Goryokaku and 7 minutes from Yunokawa Onsen
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Hakodate. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

Guests are served free buffet breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 550 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 550 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hakodate
Comfort Hotel Hakodate
Hakodate Comfort Hotel
Hotel Hakodate
Comfort Inn Hakodate
Comfort Hotel Hakodate Hotel
Comfort Hotel Hakodate Hakodate
Comfort Hotel Hakodate Hotel Hakodate

Comfort Hotel Hakodate Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 365 reviews
Rating 8 - Good. 181 out of 365 reviews
Rating 6 - Okay. 44 out of 365 reviews
Rating 4 - Poor. 3 out of 365 reviews
Rating 2 - Terrible. 4 out of 365 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kornchai

Liked: Cleanliness, amenities, property conditions & facilities
Good room, good location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Enjoyed our brief stay at the Comfort Hotel Hakodate. Stafff was friendly and professional. Rooms and property were clean and safe. Location very convenient. Prices reasonable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value! Really great value!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ngai

Small Japanese hotel? hut?
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful receiving our luggage we had shipped to the hotel and then helping us carry them to the taxi that they called for us.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sunmyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Hakodate station (quick walking distance) and friendly staff. The free breakfast was good and convenient for when I had to grab a quick bite before heading out early for a ski day.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
The twin bedroom was spacious, clean and well kept, it was very affordable too. Thumbs up for the breakfast spread, it was delicious! The hotel staffs were friendly and attentive, wonderful management! I felt comfortable during my stay at comfort hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price. Breakfast is free, location is superb, everything is very good.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service
The breakfast is excellent for the price of the stay. Staff are very friendly and have a good command of English. There is a nice kaiten sushi next to the hotel that I would recommend.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sarinah

Liked: Cleanliness, staff & service

Good location

Good location, near to train & tram station. Short walk to the morning market.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nine hotel .good location, thanks .staff very friendly.good service
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jacee CS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Convenient location to the JR station, streetcar and Morning Market.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

chew tuk

Disliked: Staff & service, property conditions & facilities, room comfort
Wonderful location. On the right side of the city to all the key tourist spots. No frills hotel, good to stay for overnite
Stayed 2 nights in May 2023
Verified

10/10 Excellent

dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and lay back town
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Hotel Hakodate is a great little hotel very close to the station. Room was clean, bed comfortable, breakfast was good. Only down side is there is only one elevator but wait was never too long.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

?????????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotal
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Qianru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few mins walk from JR Hakodate station, and the tram station is directly in front of the hotel which makes traveling a breeze. Breakfast is provided and it was a decent meal. Will come back again!
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a short walk from Hakodate station. The staff were friendly and the breakfast had good variety. The downside is that we found the mattress to be on the hard side which made for a less comfortable night's sleep. Would also be great if an extra pillow was provided. The pillow that was provided did not provide much cushion/support. The room itself was spacious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nothing to complain

Excellent for the price Very clean room and very good front desk staff. Breakfast is nice
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hakodate station and city tram stop. Free breakfast provided. Room clean and tidy.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Jessica Cassandra

Liked: Cleanliness, staff & service
Stayed for one night as a stopover between Hokkaido and Tokyo. I had a corner twin room on the top floor, which was very spacious and quiet. The location is excellent—easy access to everything. I didn’t need to take any transportation during my stay and was able to walk everywhere, even as far as Motomachi. You can even see the JR station from the top floor hallway window. Perfect for a short, convenient stay in Hakodate.
Stayed 1 night in May 2025
Verified

6/10 Okay

Elizabeth

Liked: Staff & service
It’s a bit musty and small but it does the job. I slept well.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre of Hakodate. Room quality is expected for the price you paid.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean + cheap = great!

Lots of hotels in the area, so I'm guessing this hotel is trying its best to remain competitive. The overall stay was great for its price. Lots of amenities available upon request, and the rooms are impeccably clean. Welcome drinks available for you to self-serve, and the breakfast seemed decent although I did not have them. The hotel seems to be a great choice as long as the price remains favourable compared to others closeby.
Stayed 1 night in Nov 2023