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HOTEL MYSTAYS Hakodate Station

3.0 star property

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Photo gallery for HOTEL MYSTAYS Hakodate Station

Sky View Triple Room, Non Smoking
Daily buffet breakfast (JPY 1400 per person)
Lobby
Sky View Triple Room, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
20-11 Wakamatsucho, Hakodate, Hokkaido, 040-0063
  • Ekini Fish Market
    ‪5 min walk‬
  • Morning Market
    ‪5 min walk‬
  • Hakodate Ropeway
    ‪2 min drive‬
  • Hakodate (HKD)
    ‪10 min drive‬

Room options

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 5
  • 4 Large Twin Beds

View all photos for Japanese-Western Style Room 29sqm,Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese-Western Style Room 29sqm,Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe 4-Bed Bunk Room, Non Smoking

Deluxe 4-Bed Bunk Room, Non Smoking

Deluxe 4-Bed Bunk Room, Non Smoking

  • 41 sq m
  • Sleeps 7
  • 1 Twin Bunk Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Japanese Style Room 38sqm, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese Style Room 38sqm, Non Smoking

  • 38 sq m
  • Sleeps 8
  • 8 Twin Futons

View all photos for Standard Twin Room, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room 25-29sqm, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese Style Room 25-29sqm, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Sky View Triple Room, Non Smoking

Sky View Triple Room, Non Smoking

Sky View Triple Room, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Fourth Room, Non Smoking

Superior Fourth Room, Non Smoking

Superior Fourth Room, Non Smoking

  • 48 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard King Room, Non Smoking

Standard King Room, Non Smoking

Standard King Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sky View 4-Bed Bunk Room, Non Smoking

Sky View 4-Bed Bunk Room, Non Smoking

Sky View 4-Bed Bunk Room, Non Smoking

  • 57 sq m
  • City view
  • Sleeps 7
  • 1 Twin Bunk Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Triple Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Semi-Double Room, Non Smoking

Superior Semi-Double Room, Non Smoking

Superior Semi-Double Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Triple Room, Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi-Double Room, Smoking

Standard Semi-Double Room, Smoking

Standard Semi-Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

HOTEL MYSTAYS Hakodate Station

Hotel in Hakodate with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
HOTEL MYSTAYS Hakodate Station offers 277 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hakodate hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The great public transit around HOTEL MYSTAYS Hakodate Station gets high marks from our customers. During your stay, you're just a quick walk from Hakodate Miraikan. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Guests have great things to say about the helpful staff and the proximity to public transportation
  • 6 minutes by car from Fort Goryokaku and 7 minutes from Yunokawa Hot Spring
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Hakodate Station also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
つつじダイニング - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • A restaurant

Restaurants on site

  • つつじダイニング

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 700 for children
  • Uncovered self parking fee: JPY 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Flexstay Hakodate Hakodate
HOTEL MYSTAYS Hakodate Station
Flexstay Inn Hakodate Station Hotel
Flexstay Inn Hakodate Station Hakodate
Flexstay Inn Hakodate Station Hotel Hakodate

Reviews

HOTEL MYSTAYS Hakodate Station Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 631 reviews
Rating 8 - Good. 221 out of 631 reviews
Rating 6 - Okay. 122 out of 631 reviews
Rating 4 - Poor. 35 out of 631 reviews
Rating 2 - Terrible. 18 out of 631 reviews

Reviews

10/10 Excellent

HARUNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed together with my parents so the family type room incl. tatami room was really comfortable for them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still being renovated, but this is not intrusive at all. Super clean and new feeling. Stayed here a few years ago as the Smile Hotel and this is a massive improvement. Rooms are expectedly small, but two large twins and one twin is large enough for three adults. Entrance after midnight using intercom if you haven't checked in, which was a lifesaver since our train arrived at 11:57. Steps from the station and a a few more to the morning market. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Chin-Yi

Stayed 2 nights in May 2025

8/10 Good

Wai Kheong Mercury

Travelled with partner
Liked: Cleanliness, staff & service
Under renovation. Dusty and heavy smoking can be breath while in elevator.
Stayed 3 nights in May 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

CHI LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room size is reasoble for the cost and breakfast is better than average. Satisfied with the stay overall. The only down size was the air conditioner is centrally controlled for either hot or cold, guess can't set for a desired temperature
Stayed 2 nights in May 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bad bits first. i) there was no cleaning service unless you ask for it. I resorted in having to empty my own trash from my room. I appreciate that we need to be kinder to the enviornment, but no cleaning service unless you pay extra is a little over the top. ii)The room looked very tired and it needs a lick of paint and a new carpet or deep cleaned. Positves i) Renovations seem to be taking place(not warned about this) so rooms are probably being updated. ii) Breakfast was generally good. iii)Customer service was good too. iv) Great location v)Bed was comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across from the JR station and there are so many food options close to the hotel. Staff is also very friendly. Overall an excellent experience during my stay at Flexstay Inn Hakodate.
Stayed 2 nights in Apr 2025

6/10 Okay

HON WAH

Travelled with partner
Liked: Cleanliness, staff & service
In renovation procesd
Stayed 1 night in Apr 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable with great food

Great location right across the station. I really thought it'd be your standard business hotel but they were so much more. Abundance of amenities provided, you'd be set even if you only came with the clothes on your back. The staff were so hospitable. The hotel offers Western and Japanese style rooms, which I think is lovely. Western beds were firm but comfortable.There's a ramen shop attached in the main floor, unfortunately they were sold out and closed early the night I was there. However, I don't know whether I was just super hungry, but the breakfast buffet was absolutely divine the next morning. The cook staff were so kind too. Quality over quantity for sure, but everything was so delicious. Definitely the best breakfast I had at a hotel for my whole two-week stay in Japan.
Stayed 1 night in Feb 2025

8/10 Good

Rusha, New South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good budget stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Agatha, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value! We reserved for our family (5) and the 5th bed (pullout couch) was already made with sheets and everything. We had 4 full size beds. This hotel is only 2-3 min from the station. Room was very clean and beds were comfortable. We chose the option with breakfast (buffet style), and we loved the breakfast, too. My favorite was mini-melon-pan (bread) and there were many choices for food for breakfast, both Japanese and western style cuisine. I definitely recommend this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Yue Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful when checking in and out. The staff was also helpful when we had to store the luggage at the hotel after we have checked out of the hotel. The only thing I could nitpick is that, the climate control in the hotel room cannot be changed from heating mode to air circulation mode.
Stayed 2 nights in Dec 2024

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice friendly staff, convenient location (the JR station is across the street from the hotel). The room was a good size for our party of 4 adults, each of us got a twin bed. There was room to open our suitcases. However, the bathroom was horrible. There was mold on all the walls, and it was tiny. There's not much room to move. The toilet, washstand, and bathtub/shower were all squeezed into that small space. It was old whereas the bedroom was renovated, looked new.
Stayed 2 nights in Oct 2024

8/10 Good

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very good for the price. It is greatly located across the road from the train station and the bus station making it easy to get around Hakodate. The only bad point were there was thick layers of dust on the doors and walls of the room and also they have an internal heating/cooling system and due to the cooler weather it was set to heating, but making the rooms extremely hot. We had to sleep with the window open but that let in all the street noise and the wind would bang the shutters. The shutters can’t close either when the window is open so it let all the light it. Overall the hotel was good for the price.
Stayed 2 nights in Oct 2024

8/10 Good

Yafen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good budget hotel. My main thing was that you cannot control the temperature in your room.
Stayed 1 night in Oct 2024

8/10 Good

Bert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Matt

Stayed 1 night in Sep 2024

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Boon Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access to train, tram and buses. Can get to all sights as well as from/ to Sapporo without a car. Excellent breakfast at very reasonable price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toilet is very small. Property is old.
Stayed 1 night in Aug 2024

8/10 Good

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料駐車場が欲しかったです。
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across the train station!! Front desk staff amenable & helpful. They Googled nearest mochi shop and gave great directions!! Easy to get to many places by foot. Only con is high step into bathroom would be an issue for seniors. Other than that, great place to stay and great value!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Janyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024