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Hakodate Hotel Banso（ORIX HOTELS & RESORTS）

3.0 star property

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Photo gallery for Hakodate Hotel Banso（ORIX HOTELS & RESORTS）

Public bath
Property amenity
Public bath
Public bath
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
1-15-3, Yunokawa cho, Hakodate, Hokkaido, 042-0932
  • Place, Yunokawa Onsen
    ‪1 min walk‬
  • Place, Hakodate Tropical Botanical Garden
    ‪9 min walk‬
  • Place, Yukura Shrine
    ‪9 min walk‬
  • Airport, Hakodate (HKD)
    ‪8 min drive‬

Room options

View all photos for Casual Room A, 2 Twin Beds, Non Smoking (22 Square Meters,Sofa Space)

Casual Room A, 2 Twin Beds, Non Smoking (22 Square Meters,Sofa Space)

Casual Room A, 2 Twin Beds, Non Smoking (22 Square Meters,Sofa Space)

7.6 out of 10
Good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Casual Room B, 2 Twin Beds, Non Smoking (26 Square Meters,Sofa Space)

In-room safe, free WiFi, bed sheets

Casual Room B, 2 Twin Beds, Non Smoking (26 Square Meters,Sofa Space)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room A, Non Smoking, Balcony (30 square meters, Sofa Space)

In-room safe, free WiFi, bed sheets

Standard Room A, Non Smoking, Balcony (30 square meters, Sofa Space)

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room B, Non Smoking, Balcony (30 square meters, Tatami Space)

Standard Room B, Non Smoking, Balcony (30 square meters, Tatami Space)

Standard Room B, Non Smoking, Balcony (30 square meters, Tatami Space)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese-style Room C, Non Smoking, Annex Building (15 Tatami)

Japanese-style Room C, Non Smoking, Annex Building (15 Tatami)

Japanese-style Room C, Non Smoking, Annex Building (15 Tatami)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room A, Non Smoking (7.5 Tatami)

Japanese-style Room A, Non Smoking (7.5 Tatami)

Japanese-style Room A, Non Smoking (7.5 Tatami)

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room B, Non Smoking, Balcony (8 Tatami)

Japanese-style Room B, Non Smoking, Balcony (8 Tatami)

Japanese-style Room B, Non Smoking, Balcony (8 Tatami)

  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

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About this property

Hakodate Hotel Banso（ORIX HOTELS & RESORTS）

This hotel features a restaurant, a steam room, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a lobby fireplace.
Hakodate Hotel Banso（ORIX HOTELS & RESORTS） offers 86 accommodations with safes and complimentary bottled water. This Hakodate hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Hakodate Hotel Banso（ORIX HOTELS & RESORTS）, you're just a quick walk from Hakodate Tropical Botanical Garden. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a lobby fireplace, and a vending machine
  • Onsite recreation includes hot springs and a steam room
  • Steps from Yunokawa Onsen and a 2-minute drive from Hakodate Racecourse
There's a restaurant on site. Public spaces have free WiFi. Hakodate Hotel Banso（ORIX HOTELS & RESORTS） offers its guests hot springs and a steam room. Hakodate Hotel Banso（ORIX HOTELS & RESORTS） also features a vending machine, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Hakodate Hotel Banso（ORIX HOTELS & RESORTS） has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 1,400 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Shopping
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 8 PM to receive dinner. Guests with Half Board plans arriving after 8 PM must contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Banso
Hakodate Banso
Hakodate Hotel Banso Hotel
Hakodate Hotel Banso Hakodate
Hakodate Hotel Banso Hotel Hakodate

Hakodate Hotel Banso（ORIX HOTELS & RESORTS） Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 351 reviews
Rating 8 - Good. 89 out of 351 reviews
Rating 6 - Okay. 25 out of 351 reviews
Rating 4 - Poor. 12 out of 351 reviews
Rating 2 - Terrible. 0 out of 351 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the food was very good.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

HONGYI

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit far from downtown (5 minutes walk from Yunokawa Onsen train station), but very nice place and great Onsen.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are extremely friendly and helpful. Food is pretty decent for buffet. Place is pretty clean and tidy.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Lut Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Impressive with the buffet (dinner and breakfast). Food taste very delicious and seafoods are fresh! Excellent customer services.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional onsen property. Tatami rooms and clean, quiet and comfortable. Bathrooms are modern traditional, deep soaking tubs; toilet separate room. Easy to walk to shops, resturaunts, bus stops.
Verified

10/10 Excellent

Lo yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for those who drive

Super high value for money
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner with room

The hotel is a bit older but still well maintained. The staff is friendly and helpful. What is definitely worth going there is the all-you-can-eat-dinner!! The quality of seafood to eat is just very hard to beat. All the sushi 🍣, sashimi 🍱 and other options available are just mouthwatering and of superb quality! The onsen bath (hot spring) is nicely equipped and spacious.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Richard

Liked: Cleanliness, staff & service
We were shocked to learn that we had to check out by 10 AM and be out of the dining room by 9 AM so we felt very rushed. We were able to stay an extra hour by paying more money. The breakfast buffet was mediocre and the dishes were often not being replenished. Would we stay again? No
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay in a twin room. Although this hotel is located away from the centre of Hakodate, just a 15 min tram ride gets you into the main centre. A huge Lawson’s is located just 5 mins walk away, lots of izakayas, yakitori, and ramen shops are just 7-10 mins walk away. Very conveniently located. The rooms are reasonably sized but definitely not suited for large sized luggage’s to be opened up or even stored upright. The breakfast buffet selection was incredible and delicious. Do not miss it! The onsen facility was fantastic. Fresh towels and yukatas are provided daily. The only down side is just one pillow per bed.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

MASAE

Liked: Cleanliness, staff & service
せっか
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Daijiro

以前、宿泊した時の食事の方が質、種類において断然良かったと思います。
Stayed 1 night in Jan 2026
Verified

8/10 Good

takako

Liked: Cleanliness, amenities, property conditions & facilities
とても良かったです。スタッフの心配りもあり 料理も温泉も満足。 また利用したいと思う所です。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YUKO

Liked: Cleanliness, property conditions & facilities
和室を４人で。広々として居心地が最高！ 大浴場もとても気持ちよかったです。夕食のプッフェがとても豪華で充実しててとても満足です。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

EIICHI

Liked: Property conditions & facilities
夕食時のアルコールの価格が高すぎ。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hironori

Liked: Cleanliness, staff & service, property conditions & facilities
いつも、料理、温泉とコスパが高いので 函館へは、年に数回ホテルに泊まるのですが 宿泊先は、
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YOHACHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10月17日708号室利用しました。 一部、畳部分がある部屋でした。 提案ですが 畳の部分がある部屋には 足袋ソックスを常備してはどうでしょうか。 温泉旅館にはサービスされているようですが。
Stayed 1 night in Oct 2025
Verified

8/10 Good

TAKETOMO

部屋に、メモ帳ボールペン、が欲しい
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しくて、温泉も綺麗で気持ち良かったです。売店でお土産も揃えることができました。 食事時間がもう少し長かったら有り難いです。 スタッフの方々の対応も良く、また利用したいです！ 駐車場も出し入れしやすく、観光に便利でした。
ロビーの様子です
Stayed 2 nights in Jul 2025
Verified

8/10 Good

kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
夕食の塩ラメンにがっかりした麺がやわらかく味が塩ぼくなかった
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
旬の食材、地元の食材を丁寧に美味しく調理されています。露天風呂は開放感がイマイチですがサウナもあり壺湯の設置されてる側は良かったです。 スタッフの方が素晴らしい接客で夜景のバスがいっぱいで諦めかけた時にタクシーの提案をして頂き本当に楽しめました。 ぜひ皆んなにお勧めしたい良い宿でした。
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Masami

食事もお風呂もお部屋も良かったです ただ孫が食物アレルギーがあり、他のホテルでは表示が有りましたが、こちらは食品それぞれにはない為、ソーセージ、揚げ物、パンなどは食べれなく 朝はラーメンとご飯、味噌汁、納豆でした、夜はステーキが有り食べれました、アレルギー表示を今後希望します、他はスタッフも声掛けが、良く 満足でした、お得なプランで楽しめました、又行きたいと思います
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
函館市電から近くし、お部屋も食事も良かったです
Stayed 1 night in May 2025
Verified

6/10 Okay

Kouichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我が家の定宿です。 フレンドリーなスタッフの方が多いので毎回安心して泊まれます
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この値段としての 温泉と料理が大満足 インバウンド客が少ないのも 落ち着けてよい
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

naoyo

Liked: Cleanliness, staff & service, property conditions & facilities
お料理も美味しくスタッフのサービスもよかったです。また泊まりたいです。
Stayed 1 night in Apr 2025