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Smile Hotel Hakodate

3.0 star property

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Photo gallery for Smile Hotel Hakodate

View from property
Lobby
Interior
Iron/ironing board, free WiFi, bed sheets
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
20-11 Wakamatsucho, Hakodate, Hokkaido Prefecture, 040-0063
  • Place, Ekini Fish Market
    ‪5 min walk‬
  • Place, Hakodate Morning Market
    ‪5 min walk‬
  • Place, Hakodate City Hall
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Single Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Smile Hotel Hakodate

This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk.
Smile Hotel Hakodate offers 271 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and toilets with an electronic bidet. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Smile Hotel Hakodate, you're just a quick walk from Hakodate Miraikan. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • 6 minutes by car from Fort Goryokaku and 6 minutes from Yunokawa Onsen
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Hakodate also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.
Smile Hotel Hakodate has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 500 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 550 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 550 per person
  • Self parking fee: JPY 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hakodate
Smile Hotel Hakodate Hotel
Smile Hotel Hakodate Hakodate
Smile Hotel Hakodate Hotel Hakodate

Smile Hotel Hakodate Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 556 reviews
Rating 8 - Good. 237 out of 556 reviews
Rating 6 - Okay. 166 out of 556 reviews
Rating 4 - Poor. 52 out of 556 reviews
Rating 2 - Terrible. 14 out of 556 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お手頃価格でしたが……

とっても良かったです。 お部屋はシンプルで必要最小限って感じでしたがフロントの方々も丁寧でわからないことも聞きやすかったです。 立地も駅の目の前と言うこともあり コンビニや居酒屋などが徒歩で数分という所も良かったです。 ※居酒屋から流れるイカ踊りの曲がとても印象的でした。 朝食はプランに入っていませんでしたが1人550円でバイキングが食べられました。
Stayed 1 night in Aug 2021
Verified

6/10 Okay

AKIRA

Disliked: Staff & service
もう廃業が決まっているせいか、全ての面において中途半端なイメージしか残りませんでした。 コロナ禍で大変な状況なのでしょうが。。。
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

駅が側にあって買い物や食事にとても便利でした
Stayed 5 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
スタッフの方の対応はとても良いです。 部屋の清掃があまり良くないのか、築年数も関係するのか、清潔感はマイナスです。安くて駅前なので、寝るだけなら良いかと思います。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
空調がいまいちでした。 他は価格並みにまあまあです。
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
隣の部屋の音が筒抜け。夜中2時過ぎても大学生っぽい複数の人が部屋に集まり大声で騒ぐので、さっぱり寝られなかった。喫煙部屋しかとれなかったので仕様がないが、部屋が臭すぎて気持ち悪くなった。
Stayed 1 night in May 2021
Verified

10/10 Excellent

TAKADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったです。清潔感、文句なしです
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. Lots of dust under the bed and cabinets. Other services and amenities were pretty basic. WiFi speed was extremely slow.
Stayed 1 night in May 2021
Verified

8/10 Good

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

もぅ泊まりマセンね！

２泊しましたけれど室内清掃は何故か無かったですねぇ～！ABC館で一番古かったです！
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がカビだらけでひどかった
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
場所は駅前でとても良かったですが建物と設備が少し古いのが気になりましたスタッフの対応はとてもよかったです。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて、土方歳三の記念碑からも近くてよかったです(^^)
Stayed 3 nights in Mar 2021
Verified

4/10 Poor

TERUNOBU

Disliked: Cleanliness, property conditions & facilities, room comfort
バスルーム狭すぎ 空調悪い
Stayed 1 night in Oct 2020
Verified

8/10 Good

So

Liked: Staff & service
古いし設備はイマイチ。 値段が安いのは良かった。
Stayed 1 night in Sep 2020
Verified

4/10 Poor

hinako

Disliked: Staff & service, property conditions & facilities, room comfort
お値段もお安いのでしょうがないのでしょうがアメニティが少なかったのとバスマットが、無いのにがっかりしました😞
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

YUKITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピ決定❗

駅前で朝市も徒歩圏内です。朝食も550円 と格安ながら品揃えも豊富で満足でした。 何よりスタッフの皆さんがとても親切で安心 して宿泊できました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

ぴー

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅前と言う立地とお値段には、脱帽です。　観光するベースにするなら最高だと思いました。
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

価格通りです。

立地条件は最高です！ その他はそれなりです ベッドが固くて疲れました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

のぶ

Liked: Staff & service
函館駅前至近距離にあり、どこに出かけるのにも好都合な点はプラス。到着時の室内のにおいが気になった点はマイナス。とはいえ、価格を考慮するとトータルでの満足度は高い。
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

You Get What You Pay For

Cheap hotel. Good for when you need to get in late and leave early the next morning. Not the kind of place for relaxing and being “on vacation.”
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Kengo

Liked: Staff & service

部屋はいいが

部屋は普通でとても良かったが、エアコンが効かない設定になっておりとても暑かった
Stayed 1 night in Jun 2020
Verified

8/10 Good

マッチ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅の目の前で市内電車の駅も近く、どこへ行くにも便利でロケーションは最高です。ホテルの部屋は清潔でアメニティも不自由なく満足でした。
Stayed 1 night in Apr 2020
Verified

8/10 Good

旅女子

Liked: Staff & service, amenities, property conditions & facilities
部屋は古く綺麗とは言い難いが、清掃はいき届いている感じ。駅や飲食店、コンビニからも近く素泊まりするには充分。
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Ruth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Convenient location to train station

Older Hotel with a great location to train station. Hotel was clean and staff friendly. Breakfast had a wide selection
Stayed 1 night in Feb 2020
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Clean, comfortable, dated.

Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stayed 2 nights in Jan 2020