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Family Lodge Hatagoya Hakone Sengokuhara

2.5 star property

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Photo gallery for Family Lodge Hatagoya Hakone Sengokuhara

Porch
Free self-parking
Reception
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1246-747 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪12 min walk‬

Room options

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About this property

Family Lodge Hatagoya Hakone Sengokuhara

Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this motel. Self parking is free. Other amenities include a vending machine.
Family Lodge Hatagoya Hakone Sengokuhara offers 14 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Family Lodge Hatagoya Hakone Sengokuhara. During your stay, you're just a quick walk from Sengokuhara Susuki Prairie. Free self parking and laundry facilities are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • 11 minutes by car from Hakone Kowakien Yunessun and 12 minutes from Lake Ashi
As a guest of Family Lodge Hatagoya Hakone Sengokuhara, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakone motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Family Lodge Hatagoya Hakone Sengokuhara Motel
Family Lodge Hatagoya Hakone Sengokuhara Hakone
Family Lodge Hatagoya Hakone Sengokuhara Motel Hakone

Family Lodge Hatagoya Hakone Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 110 reviews
Rating 8 - Good. 26 out of 110 reviews
Rating 6 - Okay. 7 out of 110 reviews
Rating 4 - Poor. 0 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great stay for our family!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast. Perfect for a quick one night stay.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good environment…
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Rin

The place is peaceful and calm. A place where you can relax.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a good sized room. Croissants and small bread rolls with orange juice, tea or coffee was also a pleasant breakfast.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

azadeh

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good location to take a rest and enjoy the view. The staff are really kind and helpful. And the bus stop is just 2 min walk.
Verified

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Well located property with all basic facilities. Light breakfast was extremely light.
Stayed 1 night in Jul 2023
Verified

8/10 Good

PRASHANT GALU

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place if you just want to spend nights. Staff is very friendly and helpful. If you don’t have a car you can use buses but frequency is low.
Stayed 1 night in May 2024
Verified

10/10 Excellent

DAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good but only bread and crosent and coffee. If you need to access a supermarket look for Coop supermarket 5 mins drive from this place. Recommend for a small family.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and quiet

Excellent service from the staff! The place is near the bus stop (about 2-3 min walk) and I have huge luggages and they are manageable. Rooms are very clean and spacious and cozy. The place is quiet and the light breakfast was enough to keep your stomach from hunger. Recommended!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a blast to stay at. Not situated close to the city, it still offered a lot for the location. Situated in the middle of the transit run, it will either bring you back to town or all the way to the gondola terminal, where you can either go on the volcano or take a ferri on the lake. I would strongly suggest to get the city pass for the transit to enjoy all the attraction for 1 price.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities
Excellent service for price , if you can car so there is no issue at all , but if you use bus then the path beside road is very narrow and not proper bus station .
Stayed 1 night in Jun 2023
Verified

8/10 Good

Mervyn

Liked: Cleanliness, staff & service
It’s in a remote area suitable for those who drive. It comes with a free parking area just outside the block. Not much amenities around. Nearest convenience store is 3-4 minutes drive away. Simple croissant breakfast is quite good.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Sep 2024
Verified

8/10 Good

WENCHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in the middle of mountain. not easy to access unless you are drving. but the air is freash and sorrouding area is beautiful.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best if you’re using public transport

Cute little motel that is clean and comfortable, however you probably need a car - there aren’t any shops or restaurants nearby, and although the bus stop is close, it’s on the main road (literally just standing on the road, half in the bushes) and there is no side walk to the motel so you have to walk on the road, which is a bit stressful with luggage/kids. If you’re relying on public transport this might not be the best place for you.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

コウジロウ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9月23.24日に、親子4人でお世話になりました。 スタッの方は明るい方で、気持ち良く挨拶等をしてくださいました。 お部屋も綺麗で、特にシャワーの出が良くて、我が家は気持ち〜と、大喜びでした。 浴室も大きく最高です。 有り難い事に朝はパンとコーヒーとオレンジジュースが付いてました。 トースターでか焼いたらとても美味しかったです。 車で十分圏内に、スーパーがあり、五分圏内にはLAWSONがありました。 このお値段でとても満足です。 全国各地に旅籠屋さんがあるみたいなので、また、お世話になりたいと思います。 スタッフの皆様、ありがとうございました。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Hirose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で良かったから。しいていえば、パン用のジャム類があればよりいいかなぁ。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
素敵な宿です。
Stayed 1 night in Aug 2024
Verified

8/10 Good

レイコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても、リーズナブルで、快適に過ごせました！また、是非利用したいと思います☆
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Hasegawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
平屋なのでエレベーターなどの待ち時間もなく、駐車場からのアクセスが楽でした。部屋も清潔でお風呂とトイレが別だった点も良かったです。 また無料のコーヒーと朝食用のパンも美味しかったです。 スリッパと歯ブラシはないので持参した方が良いです。
Stayed 4 nights in May 2024
Verified

10/10 Excellent

シンジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は小振りなパン3種、オレンジジュースとコーヒーが無料でセルフで提供され、近くのコンビニでヨーグルトを買えば十分。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024