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The Fujiya Hotel

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Photo gallery for The Fujiya Hotel

A traditional building with a large tree in front, a staircase leading to the entrance, and a red railing in the foreground.
A garden with a stone pathway, various shrubs, and a traditional building.
A hotel room with wooden beams, a large bed, a desk, and a view of trees through the windows.
A traditional Japanese room with tatami mat flooring, a low table, and a view of lush greenery through large windows.
A cozy room with a sofa, a TV, a lamp, and a mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Hanagoten Historical Junior Suite

A traditional Japanese-style hotel room with wooden beams, tatami flooring, and a view of the outside.

Hanagoten Historical Junior Suite

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Western House Historic Twin

A hotel room with two beds, a desk, a chair, a table, and two framed pictures on the wall.

Western House Historic Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Western Hall Historic Deluxe Twin

A hotel room with two beds, a sofa, a table, and a chair.

Western Hall Historic Deluxe Twin

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for MAIN BUILDING HISTORIC DOUBLE

A hotel room with a bed, two armchairs, a small table, a desk, a cabinet, and a framed picture on the wall.

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for MAIN BUILDING TWIN

A hotel room with two beds, a desk, and a view of the mountains through a large arched window.

MAIN BUILDING TWIN

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for MAIN BUILDING JUNIOR SUITE

A spacious living room with a sofa, armchairs, and a coffee table. Large windows offer a view of a building and mountains.

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for COMFY LODGE / RESTFUL COTTAGE TWIN

A hotel room with two beds, a desk with a TV, and a window with curtains.

COMFY LODGE / RESTFUL COTTAGE TWIN

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

A hotel room with a large bed, two armchairs, a desk with a lamp, a dresser, and a mirror.

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for COMFY LODGE / RESTFUL COTTAGE SUITE

A hotel room with a bed, a sofa, a table, a dresser, and a mirror.

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FLOWER PALACE JUNIOR SUITE

A traditional Japanese-style room with tatami flooring, a low wooden table, a sofa with cushions, and a television on a low cabinet.

FLOWER PALACE JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FLOWER PALACE HERITAGE ROOM

A room with a sofa, armchairs, and a table. There are large windows with curtains, and a view of a traditional building outside.

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

A traditional Japanese-style hotel room with wooden beams, tatami flooring, a desk, two beds, and large windows offering a view of greenery.

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • Mountain view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

A living room with a sofa, a television, a table, and a lamp.

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for FORESTWING TWIN FOREST SIDE

A dimly lit room with a large window, a bed, and a desk.

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(33 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FORESTWING TWIN GARDEN SIDE

A hotel room with two beds, a desk, and a chair. There is a large window with a view of trees and hills.

FORESTWING TWIN GARDEN SIDE

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FORESTWING CORNER TWIN

A traditional Japanese-style hotel room with two beds, a sitting area, and large windows with a view of greenery.

FORESTWING CORNER TWIN

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for FORESTWING PREMIER SUITE

A modern hotel room with a large bed, a flat-screen TV, a coffee table, and a seating area with a sofa and chairs.

FORESTWING PREMIER SUITE

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Forest Wing)

A table with various plates of food and cups of beverages.

Twin Room, Non Smoking (Forest Wing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

The Fujiya Hotel

This ryokan features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
The Fujiya Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Our customers tell us they can't get enough of the helpful staff at The Fujiya Hotel. During your stay, you'll be within walking distance of Hakone Open Air Museum. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Fujiya, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes hot springs and a gym
  • Just a 3-minute drive from Hakone Open Air Museum and a few minutes from Hakone Kowakien Yunessun
The Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness center, and a library are also featured at the luxury The Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hakone ryokan.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Fujiya - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Kikka-so - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cascade - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria - This bar serves light fare only. Open daily.
Lounge - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Public bath open from 2:00 PM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 07 and close August 31.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

The Fujiya Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 644 out of 896 reviews
Rating 8 - Good. 193 out of 896 reviews
Rating 6 - Okay. 38 out of 896 reviews
Rating 4 - Poor. 13 out of 896 reviews
Rating 2 - Terrible. 8 out of 896 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with am amazing Onsen! This hotel is definitely worth a visit as it has a beautiful history
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place with some of the best staff I’ve ever seen at a hotel. The Spa is definitely worth going to to soak in the hot baths.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff. Great breakfast. We didnt manage to use the spa.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rishvinder

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds are beautiful, enjoyed exploring the gardens outside property and at kikko-sa (japanese restaurant). Historical site, old charm, great view from our room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Excellent service. A1
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel with amazing history. Was a super unique experience. Onsen was nice too!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in Hakone stay here! There's no better hotel. This is by far one of the best hotels we've ever stayed at. It is lovely!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Good hotel in beautiful area.close to local train and surrounding areas. Hotel is clean and has lots of history. Staff very helpful and friendly. Would recommend
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities
Quality hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! The whole hotel is so beautiful, and all of the staff was so friendly and helpful. We loved that there were restaurants and the onsen and spa on site so we were able to relax without even leaving the property if we wanted. Everything was clean and well maintained and all of the restaurants were delicious! I would definitely recommend staying here if you get the chance.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
loved the place, so much history & really does everything to preserve that. We had he forest wing corner room, which was great. Superb breakfast. Wished we’d stayed longer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing. Staff perfect. Room clean and spacious. Amazing views and grounds. 10/10
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully styled large rooms with excellent service all around. The gardens, onset and spa facilities were clean and comfortable; and well managed. The bakery was delicious but surprisingly, I thought food was average at the bar and Japanese restaurant.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff,
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lindsay

Super comfy and quiet; loved the breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, large and clean. Every attention to detail was purposeful. The onsen was truly an amazing experience. I highly recommend The Fujiya Hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast selection is limited but quite good ... lineup and waiting period for unreservable breakfast was disappointing. Dinner dining times are too short ... but dinner choices are decent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

海琳

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
We had the loveliest Japanese style breakfast, the grounds are gorgeous, and the hotel is so majestic. We used the Ibsen and sauna as well. Awesome! We will definitely will come back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As. Vegetarian had very limited options. Restaurants in hotels need reservations and are often not available. Hot bath is excellent. Garden at rear and walk to Buddhist temple and shrine is great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I stayed so far.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great hotel and amazing onsen.
Stayed 5 nights in Apr 2025