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Hakone Gora KARAKU

4.5 star property

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Photo gallery for Hakone Gora KARAKU

Public bath
1 bedroom, in-room safe, free WiFi, bed sheets
1 bedroom, in-room safe, free WiFi, bed sheets
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Spa
  • Parking included

Explore the area

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪4 min walk‬
  • Hakone Open Air Museum
    ‪11 min walk‬
  • Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1472)
The price is €397
for 1 room
1 Jul - 2 Jul
Hakone Kowakien TEN-YU

About this property

Hakone Gora KARAKU

Luxury hotel with a full-service spa and free breakfast
A full-service spa, a restaurant, and massage/treatment rooms are available at this smoke-free hotel. Free Japanese breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Change of towels is available on request.
Hakone Gora KARAKU offers 70 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Gora Spa AIOI has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Our customers tell us they can't get enough of the helpful staff at Hakone Gora KARAKU. During your stay, you're just a quick walk from Hakone Gora Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free Japanese breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at メインダイニング「六つ喜」
  • Treat yourself to body treatments, facials, or body wraps at Gora Spa AIOI
  • Amenities include a car charging station, an elevator, and a terrace
  • Within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum
Hakone Gora KARAKU offers its guests a full-service spa. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Gora KARAKU. Free self parking is available.

This 4.5-star Hakone hotel is smoke free.

Guests are served free Japanese breakfast daily from 7:30 AM to 9:30 AM.
メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 156 reviews
Rating 8 - Good. 11 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Both inside and out. Views are one of a kind. Rooms are large and spacious. Staff is amazing and so attentive. Well designed. Well cared for.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Karaku for one night and were blown away by how beautiful the hotel was and the exceptional service of the staff, most notably Mr. Lee. I booked a West Wing room with open air onsen that included dinner at 5pm. It felt like a good idea at the time because we planned to do the ropeway and pirate boat ride, but unfortunately when we stayed it decided to snow and those activities were closed. The hotel was so helpful in moving our dinner to 7:30pm so we had time to explore. I kind of regretted that though because the amenities and comfort of the hotel were probably the best we’ve ever experienced. The room was amazing, we didn’t want to leave. Complimentary traditional clothing is provided for comfort around the hotel and the dining room (but not required, as there’s no dress code). They also offer a guest lounge that offered complimentary afternoon and morning snacks and beverages. Highly recommend! The diner was top notch, but recommend if you book the meals, research what you’re getting. We paid for a Japanese style breakfast, but decided to pass on it in the morning. We didn’t do enough research, and wouldn’t have included breakfast or dinner in our reservation if we could do it again (sorry, we’re just not huge seafood lovers, and it was primarily all seafood). Highly recommend staying here! It was expensive, but you literally felt like you were living in luxury here, and to have our own private outdoor onsen was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

XINDING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Joey, Garden grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love !!! They’re have snacks bar 7am- 11am/ 2pm -8pm ( morning and afternoon tea). I can do it all day even though we had breakfast and diner for 3 nights. You can also enjoy for private onsen with 3 different bath 1h just only 5000 yen.👍😍😆
Stayed 3 nights in Feb 2025

10/10 Excellent

Kooper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our Japan Trip

Incredible stay. Gorgeous property, beautiful rooms, really nice amenities… I really appreciated nice touches to the room like high end skincare and hair care. I loved the really fancy hair dryers in the room and spa! Spending time on our patio in the onsen was so nice. Renting a bigger onsen for a private hour was also a highlight. The kaiseki dinners and traditional Japanese breakfasts were really delightful. The guest lounge with complimentary snacks and drinks was a nice touch. Proximity to the Gora station, shrine, open air museum and owakudani was also wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place!! Will come back for sure next time
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kaiseki was incredible. Staff was extremely professional, helpful and nice. The property itself is beautiful, and the onsen itself was clean, modern, and had an amazing view.
Stayed 1 night in Feb 2025

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a retreat, luxury stay that catered to small children even the meals were tailored for them. Loved our room with our private onsen
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The hotel grounds and facilities were immaculate. The room was gorgeous and the view fantastic. The lounge was quiet and comfortable. But it was the staff that made this the best stay ever. They were professional, courteous, and super attentive to every detail. The highlight of our Japan trip
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy, Skillman

Stayed 2 nights in Nov 2024

4/10 Poor

Haofu

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Kaiseki dinner was probably one of the worst meals we've had in Japan. I got food poisoning and threw up several times after. If you read reviews carefully, I'm not alone unfortunately. Hotel is relatively new and centrally located, rooms are nice but a big reason to go to a hotel like this is the food which was very disappointing. There are many better options, especially at this price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Jooyeon

Stayed 1 night in Nov 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe and elegant!! 10/10

My husband and I booked 2 nights here as apart of our Japan honeymoon. Only bad part was we didn’t want to leave!! The property, the amenities, the staff, everything was exceptional. The private onsen on our balcony had a beautiful view of the mountains, yet so much privacy. We were able to dine in a private room for same of our meals, and that made it feel extra special. The food was innovative yet traditional Japanese, it was truly interesting and enjoyable. The guest lounge had amazing selections of beverages ranging from nespresso drinks to Japanese whiskeys, and fun little snacks! It rained the 2nd day we were there but honestly, it didn’t matter at all as we were able to truly enjoy the luxurious property and all it had to offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a memorable and wonderful time at Gora Karaku. The facilities are beautiful, the staff was kind and helpful, and the food was great. Odetta at the front desk was incredibly helpful and knowledgeable. She is great. There was a mistake with our dinner reservation on the second night, but Keishiro Ishihara fixed it, and some. He moved reservations around and got us the table we were promised, and then he had the perfect table reserved for us the next morning for breakfast. That was very thoughtful. Our most memorable experience was Keishiro Ishihara telling us how to get from the restaurant to the water feature and showing us to the elevator and bowing to us as the door closed. And when the door was open on the other floor, he was there waiting for us. He did the same elevator trick a few more times. He even met us in the lobby as we checked out and walked us to the street. And he waived to us until we got to the train station. This was such a kind gesture, and made our experience better and more memorable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora is a great place to stay if you don’t have a car. The hotel is Ideally located near public transit. A short walk to the train station and cable car station with buses stopping out front and a taxi stand. The onsen is modern and has a good view. The staff is uniformly helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Audrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this luxurious ryoken. Having the onsen in our room was amazing. It was worth the splurge. One consideration is they allow families which is great. However when we were relaxing in the tub we had a young family next to us, and were surprised to hear children’s loud chattering when quiet would have been preferred.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of heaven - amazing staff with unbeatable service delivery. Amazing food, fantastic spa. The only thing I would recommend is a later meal offering in the hotel - either room service or casual dining as it is very hard to get a meal in Gora after 7pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury Japanese style hotel. Convenient location to access Hakone area via ropeway. Easy to get to with hotel shuttle from Odawara. We did half board. Food and breakfast was great and worth the experience. Wine/sake option are very good. Easier for us that eating was in the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kohlett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone is a unique stay in that you have your private onsen. The modern facilities coupled with the exceptional dinner and breakfast would be the reason I’d return again and again. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience and service. We were all looking forward to this one night stay before our trip to Japan and it did not disappoint. The highlight was the private onsen on our balcony, we used it several times during our one day stay. Highly recommend this ryokan if you can book it
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin Yue Hin, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean atmosphere was amazing exactly what we needed to relax paired with the amazing food the only regret we had was not to stay longer.
Stayed 1 night in Sep 2024