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Hakone Yumoto Onsen Kisenso

2.0 star property

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Spa
Room
Property grounds
Interior
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

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509 Yumoto, Hakone-cho,, Ashigarashimo-gun, Hakone, Kanagawa Prefecture, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪4 min walk‬

Room options

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About this property

Hakone Yumoto Onsen Kisenso

During your stay at Hakone Yumoto Onsen Kisenso, you're just a quick walk from Hakone Hot Springs.
  • Steps from Hakone Hot Springs and 10 minutes by car from Fuji-Hakone-Izu National Park

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kisenso Hotel
Kisenso Hakone
Kisenso Hotel Hakone

Hakone Yumoto Onsen Kisenso Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our very first time to stay in a traditional Japanese Ryokan.. i believed that they open to tourist not Long ago... it is operate by limited staffs and they could only speak very simple English... Although, there are some communication barrier between us, their gesture make us feel like staying at home rather in a hotel... The majority of their ryokan’s amenities is old but well maintained... they had upgraded their air conditioner to the new one which allow you to change your room temperature to your preference (some hotel is using central heater and make us feel too warm in the room) As a tourist, I personally feel that we might not aware that some of our behaviour may affect them.. We didn’t aware/informed that there is a specific time for serving the dinner at 6pm or 6:30pm before checked in, we had missed the dinner time when we checked in at 8:30pm... it is so sweet that the host ask their kitchen to prepare us with our dinner at the late hours... I think it will be good if Expedia could inform the visitor ahead on to take note on their dinner serving timing and arrangement the private onsen timing
Stayed 1 night in Nov 2019