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Hakone Yutowa

2.5 star property

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Photo gallery for Hakone Yutowa

Courtyard
Lounge
Twin Room
Lounge
Condominium B

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1300-27, Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

View all photos for Semi-Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Semi-Double Room

  • Sleeps 2

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(63 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Room Type A

Superior Room Type A

Superior Room Type A

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi-Double Room (Semi-Double Bed, 16sqm, Shared Bathroom(No Bathtub, shower, sink))

Semi-Double Room (Semi-Double Bed, 16sqm, Shared Bathroom(No Bathtub, shower, sink))

Semi-Double Room (Semi-Double Bed, 16sqm, Shared Bathroom(No Bathtub, shower, sink))

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Room Type B

Superior Room Type B

Superior Room Type B

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Accessible Room

Accessible Room

Accessible Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Condominium A

Condominium A

Condominium A

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Condominium B

Condominium B

Condominium B

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Condominium C

In-room safe, blackout curtains, iron/ironing board, free WiFi

Condominium C

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Condominium D

In-room safe, blackout curtains, iron/ironing board, free WiFi

Condominium D

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Condominium B

In-room safe, blackout curtains, iron/ironing board, free WiFi

Condominium B

  • Sleeps 4

View all photos for Condominium A

In-room safe, blackout curtains, iron/ironing board, free WiFi

Condominium A

  • Sleeps 4

View all photos for Condominium D

In-room safe, blackout curtains, iron/ironing board, free WiFi

Condominium D

  • Sleeps 4

View all photos for Condominium C

Living area

Condominium C

  • Sleeps 4

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3

View all photos for Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3

View all photos for Superior Twin Room A

Bathroom

Superior Twin Room A

  • Sleeps 4

View all photos for Superior Twin Room B

Living area

Superior Twin Room B

  • Sleeps 4

View all photos for Accessible Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Accessible Room

  • Sleeps 2

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About this property

Hakone Yutowa

Along with a restaurant, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Hakone Yutowa offers 72 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hakone Yutowa's great location gets high marks from our customers. During your stay, you're just a quick walk from Hakone Gora Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Hakone Open Air Museum and a 4-minute drive from Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and a front-desk safe are also featured at Hakone Yutowa. Limited free parking is available on a first-come, first-served basis.

This Hakone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Hakone Yutowa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,620 for adults and JPY 1,134 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1620 for adults and JPY 1134 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Yutowa Hotel
Yutowa Hotel
Yutowa
Hotel Hakone Yutowa Hakone
Hakone Hakone Yutowa Hotel
Hotel Hakone Yutowa
Hakone Yutowa Hakone
Hakone Yutowa Hotel
Hakone Yutowa Hakone
Hakone Yutowa Hotel Hakone

Hakone Yutowa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 734 reviews
Rating 8 - Good. 176 out of 734 reviews
Rating 6 - Okay. 49 out of 734 reviews
Rating 4 - Poor. 9 out of 734 reviews
Rating 2 - Terrible. 9 out of 734 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
Public onsen is too crowded. Private female onsen used by males.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet is dirty in the elevators. The carpet is worn on the stairs. It’s good value and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Probably the best hotel I have ever stayed at in Japan. The hotel is a nice mix of traditional and contemporary. Everything was depicted exactly as it was shown in the photos. The onsen wasn't too crowded. The location was perfect. I recommend getting dinner at the hotel it was exceptional. The entire staff was was next level service. I would stay here again if I could.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2025

8/10 Good

Doug And Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

CECILE

Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked very different from the photos, which were clearly taken several years ago. The tatami flooring was covered in questionable stains. The small non-tatami area (meant for removing shoes and storing luggage) was literally tiny, which probably explains why the tatami is so dirty—guests most likely end up stepping on it with their shoes and rolling their suitcases on it. The in-room amenities felt more in line with a one- or two-star hotel: very basic furniture, a bean-filled pillow, an extremely simple and tiny bathroom, a door that opens the wrong way, and an overall unpleasant smell. On top of that, we found a hair on the bed. The common areas were completely unmaintained. The carpets were very, very stained, and the place was very dusty—in short, the hotel was dirty. The only saving grace was the staff, who were warm and welcoming. The breakfast was also very varied, with options for all tastes, which was a definite plus.
Stayed 1 night in Nov 2025

8/10 Good

Eleonora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a beautiful view.
Stayed 2 nights in Nov 2025

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, amenities
Noise from the hall can be heard, no elevator to the rooms, dated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Hakone Yutowa and would like to visit again sometime. The library and the outdoor foot onsen were two of my favourite spots. Huge room which was a welcome change compared to other cities. Walkable to Gora station.
Stayed 2 nights in Oct 2025

8/10 Good

masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff people were very nice and kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jom

Stayed 2 nights in Oct 2025

10/10 Excellent

Chase

Stayed 2 nights in Oct 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Obsessed with this hotel. This was a dream place to stay with beautiful mountain views. Little hard for dinner options to recommend paying for dinner at the hotel. The carpet in the east wing stairs was disgusting and absolutely stunk - needs to be upgraded.
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Yuk Wan

Liked: Cleanliness, staff & service, property conditions & facilities
We had the condo room and needed to walk outside to the main building. It was raining the day we checked in. We didn’t enjoy the free drink at night as we didn’t want to go back to the main building as raining badly. Room size is good. The dinner and breakfast are super disappointed. Buffet is not much choices and main course is not fresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a great place to base yourself if you are exploring the Hakone area. The staff were very accommodating with storing luggage on arrival and departure
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Xuan

Stayed 1 night in Sep 2025

8/10 Good

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Lindon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and onsen.
Stayed 2 nights in Sep 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and very helpful staff
Stayed 1 night in Sep 2025