Hakone Yutowa

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• UnionPay
• Front desk opens daily at 9:00 AM
• Front desk closes daily at 7:00 PM
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Debit cards not accepted
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Children stay free - maximum age 0
• Social distancing measures are in place
• Contactless check-in is not available
• No cots (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Children stay free
• Individually-wrapped food options are not available
• No gap period between guest stays