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Hatago Kintoen

3.0 star property

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Photo gallery for Hatago Kintoen

Hot springs
Property amenity
Hot springs
Property grounds
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
520-1 Yumoto, Hakone, Kanagawa Prefecture, 2500311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪6 min walk‬

Room options

View all photos for Japanese Style Room, Room Only, No Turndown

In-room safe, free WiFi

Japanese Style Room, Room Only, No Turndown

  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Style Room, Half Board, No Turndown, Check-in until 6 PM

In-room safe, free WiFi

Japanese Style Room, Half Board, No Turndown, Check-in until 6 PM

  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Western Style Twin Room, No View, Room Only, No Turndown

In-room safe, free WiFi

Japanese Western Style Twin Room, No View, Room Only, No Turndown

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese Western Style Twin Room, No View, Half Board, No Turndown, Check-in until 6 PM

In-room safe, free WiFi

Japanese Western Style Twin Room, No View, Half Board, No Turndown, Check-in until 6 PM

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-Style Room With Open-air Bath

Spa

Japanese-Style Room With Open-air Bath

  • Sleeps 3

View all photos for Twin Room With Open-air Bath

In-room safe, free WiFi

Twin Room With Open-air Bath

  • Sleeps 2

View all photos for Japanese-Style Room

Dining

Japanese-Style Room

  • Sleeps 3

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About this property

Hatago Kintoen

This smoke-free ryokan features a restaurant, free newspapers, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared and housekeeping is available once per stay.
Hatago Kintoen offers 17 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. This Hakone ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided once per stay.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
During your stay at Hatago Kintoen, you're just a quick walk from Hakone Hot Springs. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Steps from Hakone Hot Springs and 13 minutes by car from Hakone Kowakien Yunessun
There's a restaurant on site. WiFi is free in public spaces. Hatago Kintoen also features complimentary newspapers in the lobby, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Hakone ryokan is smoke free.

かまど庵 - Onsite restaurant. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Kaiseki meal

Restaurants on site

  • かまど庵

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are available by reservation only and cannot be requested after check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only plan must book meals 24 hours prior to check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hatago Kintoen Inn Hakone
Hatago Kintoen Inn
Hatago Kintoen Hakone
Hatago Kintoen Ryokan
Hatago Kintoen Hakone
Hatago Kintoen Ryokan Hakone

Hatago Kintoen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is okay afterall! Just the food there is really salty for every dish which I was very surprised!
Stayed 1 night in Mar 2019

8/10 Good

KvTan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kaiseiki dinner and breakfast are excellent. I probably booked the room without bathroom so we gotta use the public bath. Close to the train station. Take the shuttle bus, free with Hakone pass, definitely not walking distance. Bus stops right in front of the hotel. No restaurant nearby but walking distance to some convenient shops.
Stayed 1 night in Feb 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Kit Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

YUK, 東京

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々はどなたもとても親切でアットホームであり実家に帰ったようなほっとする空間でした。お食事もとても美味しく本当に心安らぐひとときを過ごさせて頂きました。また、部屋にジャケットを忘れてしまいましたがすぐに電話して下さり発送して頂きました。お忙しい中にも関わらず早急な対応とても感謝しております。 次回は露天風呂付き客室にも滞在してみたいと思います。 本当にありがとうございました。
Stayed 1 night in Sep 2019

10/10 Excellent

annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
宿の目の前がお墓でびっくりしましたが、お部屋から見える景色は箱根の山々が見え、施設も景色も綺麗で最高でした。
Stayed 1 night in Jul 2019

10/10 Excellent

Jiaju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超赞的温泉旅馆

非常棒的旅馆，早餐和晚餐准备用心，道道珍馐，实在是一种享受，就是量大了一点，每次吃的好饱好饱！工作人员都超nice。室内室外的温泉也很赞！
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice onsen hotel with helpful staff. the hot spring offers spectacular mountain view and the water is just comfortable
Stayed 1 night in Apr 2019