See all properties

Hotel Zagakukan

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Zagakukan

Executive Twin Room with Roof Top Open Air Bath | Bathroom
Front of property – evening/night
Superior Twin Room
Hallway
Deluxe Twin Room with Roof Top Open Air Bath | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
642-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Key Hiraga Museum
    ‪3 min walk‬

Room options

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

Deluxe Twin Room with Roof Top Open Air Bath | Bathroom

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room with Roof Top Open Air Bath

Executive Twin Room with Roof Top Open Air Bath | Bathroom

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,888 reviews
The price is €381
12 Jul - 13 Jul
Hakone Kowakien TEN-YU

About this property

Hotel Zagakukan

This smoke-free hotel features a 24-hour front desk.
Hotel Zagakukan offers 10 accommodations with safes and complimentary bottled water. 49-inch LCD televisions come with premium cable channels, first-run movies, and Netflix.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries.

During your stay at Hotel Zagakukan, you're just a quick walk from Key Hiraga Museum.
  • Free WiFi
  • Amenities include an elevator
  • Steps from Hakone Hot Springs and a 3-minute drive from Tenzan Onsen
Hotel Zagakukan offers its guests an elevator. The front desk is open around the clock.

This Hakone hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 300 metres

Conveniences

  • 24-hour front desk

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Hotel Zagakukan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 138 reviews
Rating 8 - Good. 16 out of 138 reviews
Rating 6 - Okay. 3 out of 138 reviews
Rating 4 - Poor. 0 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was large , beautiful and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice getaway from the busy city life. The room was beautiful and clean and that private onsen was the best part! Definitely a memorable stay here. My wife and I are planning on staying here again and booking more nights.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well curated hotel with convenient location. Loved the onsen in the room! Wish we could’ve stayed longer!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean with luxury amenities. The staff was friendly as well. The rooftop onsen was gorgeous. We will definitely be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hôtel. Well located and clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Carmen Yuek-Po

Liked: Cleanliness, staff & service, amenities
Amenities were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place I enjoyed my stay
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room was amazing. Very happy with our stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
nice size room. Great in room Onsen
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely rooms. Rooftop onsen was fantastic!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jamelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.
Charming town. Street towards the hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice typical room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA is amazing! and the room is second to none! besides this, it has the best location, quiet ,near the train station and bus for the loop! Will definitely comeback!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The service was great and the hotel was clean and spacious compared to many others we stayed at during the trip.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Young Bik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the ambience of the hotel and the convenience
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

thanawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ryane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025