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Kitanokaze Saryou

3.5 star property

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View from room
1 bedroom, premium bedding, minibar, in-room safe
Hot springs
Exterior
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
939-29 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪9 min walk‬

Room options

View all photos for NANAKAMADO

NANAKAMADO

NANAKAMADO

10.0 out of 10
Exceptional
(1 review)
  • 94 sq m
  • Sleeps 4
  • 3 Single Futons

View all photos for RAIRAKKU

RAIRAKKU

RAIRAKKU

  • 94 sq m
  • Sleeps 4
  • 3 Single Futons

View all photos for SUZURAN

SUZURAN | Terrace/patio

SUZURAN

  • 64 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for HAMANASU

1 bedroom, premium bedding, minibar, in-room safe

HAMANASU

  • 64 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for MIZUBASYOU

MIZUBASYOU

MIZUBASYOU

  • 94 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for SAGISOU

1 bedroom, premium bedding, minibar, in-room safe

SAGISOU

  • 64 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for ZAZENSOU

ZAZENSOU

ZAZENSOU

  • 64 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for KATAKURI

1 bedroom, premium bedding, minibar, in-room safe

KATAKURI

  • 64 sq m
  • Sleeps 4
  • 2 Single Futons

View all photos for Nakamado Japanese Western Room with Private Open Air Bath with Living Room

1 bedroom, premium bedding, minibar, in-room safe

Nakamado Japanese Western Room with Private Open Air Bath with Living Room

  • Sleeps 4

View all photos for Sagiso Japanese Western Room with Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Sagiso Japanese Western Room with Bathtub

  • Sleeps 4

View all photos for Katakuri Japanese Western Style Room with Observation Bath

Separate bathtub and shower, spring water bathtub, designer toiletries

Katakuri Japanese Western Style Room with Observation Bath

  • Sleeps 4

View all photos for Mizubasho Japanese Western Room with Balcony with Open Air Bath and Sauna

1 bedroom, premium bedding, minibar, in-room safe

Mizubasho Japanese Western Room with Balcony with Open Air Bath and Sauna

  • Sleeps 4

View all photos for Suzuran Japanese Style Room with Bamboo Forest Open-Air Bath

1 bedroom, premium bedding, minibar, in-room safe

Suzuran Japanese Style Room with Bamboo Forest Open-Air Bath

  • Sleeps 4

View all photos for Hamanasu Japanese Style Room With Bamboo Forest Open-Air Bath

1 bedroom, premium bedding, minibar, in-room safe

Hamanasu Japanese Style Room With Bamboo Forest Open-Air Bath

  • Sleeps 4

Superior Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4

Suite With Semi Open-Air Bath-Smoking

  • Sleeps 4

Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4

Superior Suite

  • Sleeps 4

Nanakamado

  • Sleeps 4

Luxury Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4

View all photos for Zazenso Japanese Western Style Room with Open Air Bath

1 bedroom, premium bedding, minibar, in-room safe

Zazenso Japanese Western Style Room with Open Air Bath

  • Sleeps 4

View all photos for Rairaku Japanese Western Room with Open Air Bath

1 bedroom, premium bedding, minibar, in-room safe

Rairaku Japanese Western Room with Open Air Bath

  • Sleeps 4

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About this property

Kitanokaze Saryou

Along with a full-service spa, this ryokan has a restaurant and spa services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a library, and free newspapers are onsite.
Kitanokaze Saryou offers 10 air-conditioned accommodations with outdoor private hot tubs and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include designer toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe). This service features shared men and women areas. There are hot springs on site.

During your stay at Kitanokaze Saryou, you're just a quick walk from Sengokuhara Susuki Prairie. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to massages, facials, or body treatments at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs
  • Just a 4-minute drive from Ōwakudani and 7 minutes from Hakone Gora Park
As a guest of Kitanokaze Saryou, you'll find a full-service spa and hot springs. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the business-friendly Kitanokaze Saryou. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Guests are served free full breakfast daily from 8:00 AM to 9:00 AM.
Kitanokaze Saryou has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Hot springs
  • Massage
  • Private outdoor bath (no minerals) in communal space
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fusuma (room partition)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 12

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kitanokaze Saryou Inn Hakone
Kitanokaze Saryou Hakone
Kitanokaze Saryou Ryokan
Kitanokaze Saryou Hakone
Kitanokaze Saryou Ryokan Hakone

Kitanokaze Saryou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Every thing was wonderful!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! Our family thoroughly enjoyed our experience here! Wish we would’ve booked for 2 nights. One night was not enough! Would recommend this ryokan!
Stayed 1 night in May 2025

10/10 Excellent

Derek Sau Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Very beautiful room, though it could use a little maintenance. Very relaxing and comfortable none the less. The restaurant staff were very friendly, especially Mr. Nakamura. He provided exceptional service and really showed he cared about the customers overall experience in Hakone.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very exclusive; friendly staff and even when we dine we were by ourselves. Never had such a private experience before. Easy access to bus to get u around town.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff take extra care to assure you have an amazing experience. Our stay exceeded our already high expectations!
Stayed 1 night in Mar 2019

10/10 Excellent

ALBEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, and classic japanese ryokans. The rooms are located in ground floour, thus an access for the elderly.
Stayed 3 nights in Feb 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Joyous, aesthetic, lovely.

This was a treat during brief, overnight stay. Now that we've had two hot springs tubs we've been shamelessly spoiled, not to mention the incredible meals and service.

10/10 Excellent

kiyohisa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Hajime

Stayed 1 night in May 2024

2/10 Terrible

Shinichiro

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
シーツ、作務衣の匂いが気になった。 露天風呂の掃除など、あまり行き届いてないように感じた。 料理が微妙。
Stayed 1 night in May 2022

2/10 Terrible

kumi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

掃除が行き届いて他のお客様と会うこともなく静かで最高の時間をすごすことができました。

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべてに満足しました。
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コロナ時代にいいですね

コロナ渦で温泉露天風呂付き客室&個室食事の旅を続けていますがここは合格でした。gotoがなくなって一斉に宿がとれるようになって行ってみました。よかった点→部屋の露天風呂が広い。源泉掛け流しのお湯が素晴らしい。個室で食事。普通だった点→色々食べ歩いている中高年の感想ですが　食事は普通でした。食材の殆どが北海道のものを使うため何かと無理があるかも。
Stayed 1 night in Jan 2021

10/10 Excellent

SEIICHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hiroya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

サービスとお風呂は良かった

サービスは良かったが、お食事が値段に見合わない平凡なメニューで、味が濃すぎた。 アメニティもビジネスホテルレベルでがっかり、値段的には海外高級ホテル並みにブランドアメニティにして欲しい。 温泉でお風呂にたくさん入るのでボディローションなども用意して欲しい
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

凝った空間演出を愉しむ

3部屋から成る広々とした空間、目の前の水面、そしてその水の下に隠されているあっと驚く露天風呂！　室内の風呂も4人が同時に足を伸ばして入れるほど、さらには泳げそうな貸し切り風呂も利用できました。モダンで凝った空間構成にシンプルだが豪華な設備がさりげなく配され、優雅な時間を堪能しました。チェックアウト時間を間違えて11時に出発してしまったのが悔やまれるほどです（笑）。 食事も部屋に負けず劣らず凝ったもので美味でした。 部屋以外でWi-Fiが使えなかったのがほとんど唯一の残念でした。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo fue muy bueno pero les falta mucho inglés para tener una buena comunicación.
Stayed 1 night in Jun 2018

10/10 Excellent

Jay, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

멋진 료칸

프라이빗하고 직원들이 아주 친절합니다 식사도 아주 좋습니다 방에 있는 대나무정원과 노천온천도 훌륭합니다
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女性好みの食事内容。色々な食材をちょっとづつ創作した料理に選べるデザートに大満足！ お風呂も快適。 部屋外のどこかのドア開閉の音が大変気にはなるが・・・
Stayed 1 night in Dec 2017

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

豊富な新鮮食材の料理、専用露店風呂で源泉掛け流し放題。

いわゆる大浴場はなくて、それぞれの部屋にある大きなウッドデッキに専用露店風呂がついている。そのためいつでも好きな時にお風呂に入れて、お湯も源泉掛け流しでよかった。 経営が北海道の宿泊事業者で、食材は北海道と箱根周辺の地物が多く使われていた。 ふっくりんこという北海道でしか流通していないと思われる米がとても美味しかった。 ものすごい種類の料理が出たが、どれも少量なので食べきることはできた。 贅沢な滞在で費用はかかったが、一年の疲れを癒すことができ満足。
Stayed 1 night in Dec 2017

10/10 Excellent

FM, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

體貼入微的溫泉酒店

員工服務極好，體貼入微，酒店溫泉設施寛倘舒適，晚餐美食恰到好處，不會令人過飽而浪費食物，美中不足的是房間的保險箱壞了。