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Livemax Resort Hakone Ashinoko

3.5 star property

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Photo gallery for Livemax Resort Hakone Ashinoko

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking
Modern Western Suite Japanese Western Room with Open-air Bath, Smoking | Bathroom
Exterior
Outdoor dining
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Visitor Center
    ‪10 min walk‬

Room options

View all photos for Modern Western Deluxe Room with Open-air Bath, Smoking

Modern Western Deluxe Room with Open-air Bath, Smoking

Modern Western Deluxe Room with Open-air Bath, Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Superior Room with Open-air Bath, Non Smoking

Japanese Style Superior Room with Open-air Bath, Non Smoking

Japanese Style Superior Room with Open-air Bath, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking, Hot Tub

Deluxe Twin Room, Smoking, Hot Tub

Deluxe Twin Room, Smoking, Hot Tub

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Modern Western Style Superior Room with Open-air Bath, Non Smoking

Modern Western Style Superior Room with Open-air Bath, Non Smoking

Modern Western Style Superior Room with Open-air Bath, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Modern Western-Style Room with Open-air Bath, Smoking

Modern Western-Style Room with Open-air Bath, Smoking

Modern Western-Style Room with Open-air Bath, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Livemax Resort Hakone Ashinoko

A restaurant, a bar/lounge, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and an arcade/game room.
Livemax Resort Hakone Ashinoko offers 27 air-conditioned accommodations with private hot tubs and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Livemax Resort Hakone Ashinoko. During your stay, you'll be within walking distance of Lake Ashi. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a terrace
  • Onsite recreation includes hot springs and a sauna
  • Just a 2-minute drive from Lake Ashi and a few minutes from Ōwakudani
Livemax Resort Hakone Ashinoko offers its guests hot springs and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and an arcade/game room are also featured at Livemax Resort Hakone Ashinoko. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Livemax Resort Hakone Ashinoko has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000; reservation required

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift (180 centimetre wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone

Livemax Resort Hakone Ashinoko Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 131 reviews
Rating 8 - Good. 41 out of 131 reviews
Rating 6 - Okay. 31 out of 131 reviews
Rating 4 - Poor. 14 out of 131 reviews
Rating 2 - Terrible. 10 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024
Verified

8/10 Good

KI PUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with private onsen, quite environment, delicious meal with various choices
Verified

8/10 Good

Hermanas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

PhuongDuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and will need a car to travel around. Overall the stay is memorable.
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself seems kind of outdated, but it was still a pleasant stay. The room was spacious and the in-suite bath was as expected. The staff were very friendly and accommodating.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing as long as you keep I'm mind that everything around for miles closes at 5 pm and busses stop at 7:00 depending on your location. The hotel staff we're super helpful and genuinely happy to help. Breakfast and dinner at the hotel was wonderful. Private onsen is great to experience onsen but privately.
Stayed 2 nights in May 2024
Verified

8/10 Good

Johnathan

Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Verified

10/10 Excellent

Shale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Geramy

Liked: Cleanliness, staff & service, property conditions & facilities
Far from restaurants and main road but it was a great value for a hotel with private onsen
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Soryn

Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for its value.

Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent. Note that taxi or other car share services are basically nonexistent.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for private in-room spa

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Alex

Liked: Staff & service, amenities, property conditions & facilities
Was ok to stay over 3 nights, too many stairs to climb and no laundry
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring. The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ignacio

Liked: Staff & service, amenities, property conditions & facilities
We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Good for the price. Small public bath but no one else was in it so rather relaxing. Buffet breakfast was small and limited, but it did the job. Hard to get to, no restaurants open for dinner except 1. Last bus around 7-8pm. Lots of hills. Staff were nice.
Verified

2/10 Terrible

Fiona

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024
Verified

4/10 Poor

nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Nathan

Disliked: Amenities
Dirty rooms
Stayed 2 nights in Nov 2023