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Ryokan Kiritani Hakoneso

3.0 star property

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Photo gallery for Ryokan Kiritani Hakoneso

Hot springs
Dining
Japanese-Style Room with Shared Bathroom
Exterior
Japanese-Style Room with Shared Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gora 1320-598, Ashigarashimo-gun, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪6 min walk‬
  • Place, Hakone Gora Park
    ‪7 min walk‬

Room options

View all photos for Japanese-Style Room with Shared Bathroom

Japanese-Style Room with Shared Bathroom

Japanese-Style Room with Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

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About this property

Ryokan Kiritani Hakoneso

Along with a restaurant, this ryokan has spa services and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services and a garden are onsite. Bathrooms are shared.
Ryokan Kiritani Hakoneso offers 24 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are 10 hot springs open between 3:30 PM and 9:00 AM.

During your stay at Ryokan Kiritani Hakoneso, you're just a quick walk from Hakone Gora Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Onsite recreation includes hot springs
  • 6 minutes by foot from Hakone Gora Park and a 4-minute drive from Hakone Kowakien Yunessun
Ryokan Kiritani Hakoneso offers its guests hot springs. There's a restaurant on site. Free breakfast is available. Public spaces have free WiFi.

Ryokan Kiritani Hakoneso also features spa services, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hakone ryokan.

Guests are served free full breakfast.
Ryokan Kiritani Hakoneso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • 10 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • 10 hot springs
  • 24-hour public bath
  • Aromatherapy
  • Facials
  • Hot springs open from 3:30 PM - 9:00 AM
  • Hot springs water temperature - 64 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (79 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6 PM
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:30 PM to 9:00 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokan Kiritani
Kiritani Hakoneso
Kiritani Hakoneso Hotel Hakone-Machi
Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan
Ryokan Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan Hakone

Ryokan Kiritani Hakoneso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 84 reviews
Rating 8 - Good. 28 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, amenities, property conditions & facilities
clean room, lovely staff, excellent baths and meals
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ho

Liked: Cleanliness, property conditions & facilities
Room is big and very traditional Japanese style. The dinner and breakfast are superb!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
A bit dated but excellent food and service. Really enjoyed staying here
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Would recommend staying here if you’re looking for a traditional Ryokan.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おいしい

Friendly and attentive staff. The food was amazing! Honestly better than some of the premium hotels in Hakone.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the balcony I was suprised we got. The dinner was wonderful too, something you would get at a nice restaurant. The staff were amazing and so helpful and truly kind.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and traditional ryokan with onsen facilities in beutiful Gora. Short walking distance from the Gora cable car. Very nice and interesting Japanese dinner and breakfast included. Great experience to eat wearing our yukatas, available in our room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing stay in Gora

Amazing dining experience, nice staff, multiple options for onsens including family one. Public onsen across the street was nice.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful stay for our family. The hotel checkin was a breeze, and the staff was so friendly and kind. They gave a very good overview of the stay, what to expect and where to find things. The meals were wonderful. Beautifully presented and tasty. We also had accommodations for Vegetarian and Vegan diners which made it an all inclusive experience for our group.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Thomas

Liked: Amenities
Staff were very friendly and helpful! Only thing was a slightly weird smell in the room - otherwise, very relaxing and quiet ryokan with nice onsen.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is amazing and you can book taxi
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, but they gave me smaller room not I had booked. Service was good, good was so delicious!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Leslie

Mountain top ryokan in Gora

Lovely remote location but physical place is a little dated in the interior. The staff was delightfully friendly. The food was plentiful but this was my first experience with it and not sure what i was eating most of the time, lots of unknowns so, i will reserve comment except that it was plentiful and beautifully presented.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024
Verified

8/10 Good

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located Ryokan with a public onsen. The property is a little dated and the onsen was not the cleanest we experienced in Japan but the rooms were clean, comfortable and the location is beautiful. There are not a lot of dining options nearby so I recommend the half board plan. The breakfast and dinner was lovely.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional Japanese dinner and breakfast. Room with traditional Japanese tatami for sleeping. Staff are very nice welcoming and friendly. They even offer us a ride when we checkout. We travel with 2 children and they been very accommodating to our needs. Facilities provided 24hrs access to men and women public hot spring bath tub. There are also a private bath hot spring tub just for individual family to use. Overall been very happy with our stay on this roykan.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brian

Very nice
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Daren

Liked: Cleanliness, staff & service
This ryokan is showing its age. Some maintenance could improve the aesthetics. Still, it was good value for the price. The staff and the food (we opted for half board) were terrific.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Xiaolei

Liked: Amenities
The service is very well, love the hot spring, the view is beautiful, enjoy Japanese style meals and the room. The only thing is the hotel is on the top of a hill, there is a 10 min walking from cable train to hotel, when we were leaving, the hotel dropped us off the strain station. You may call them to drive you to the hotel if you have large luggage. Overall, I would like to revisit it again, and highly recommend this hotel!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy retreat with onsen and great service

We were in the Hydrangea room downstairs, with its pretty screens and a private balcony, and plenty of space. The futon weren't as thick as some other places, but we had spares, so we gave ourselves another layer. We enjoyed our dinner and breakfast, with attentive service. Check-in was great, and we enjoyed the hot lemon drink served on arrival. This ryokan has a choice of onsen, and we opted for the private room, which was lovely and relaxing. It was easy to get here by bus, but only a short walk to the Cable Car, so we were ideally placed for exploring everything we wanted to see in the Hakone area.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Steven

Disliked: Amenities, property conditions & facilities
Unfortunately this was not a satisfactory property, especially by Japanese standards. One should think of it as a budget Ryokan option. On a positive note: the food--all Japanese style--was very good. But the building itself is in sore need of a big renovation and makeover. The carpets are horribly discoloured, presumably clean but they appear dirty. The walls in general need to be repainted. Doors need to be replaced. Many other details need looking after. The smell in the building is not very pleasant. The onsen was small and uninviting. Various mats on the floor didn't give one confidence that all was clean. Staff in general was friendly and accommodating, though some of the male responses to requests were a bit gruff.
Stayed 2 nights in May 2025
Verified

8/10 Good

masami

Liked: Cleanliness, amenities
スタッフさんも親切・丁寧でした。 お食事も美味しくいただきました♪ 温泉♨️凄く良い
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Das Hotel ist gut ab Gora Bahnhof mit Standseilbahn und 5 bis 10 Minuten zu Fuss. Das Essen war ausgezeichnet. Das Personal war sehr freundlich. Tolle Auwahl bei den Bädern.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

MAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物が古いのと階段が多かったり、本館への移動は少し面倒だが食事は美味しかったし、スタッフの方の対応も良かったし楽しい時間を過ごすことができた。 温泉は濁り湯で気持ち良いが古すぎるが故少し清潔感がないように見えてしまった。割と狭いのでもう少しゆっくり入れるお風呂だと良いなと思いました。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Heike

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren das erst Mal in einem Ryokan und wussten nicht, was auf uns zukommen wird. Das Zimmer war sehr geräumig, mit eigener Toilette und Waschbecken. Die Duschen sind im Onsen-Bereich (Gemeinschaftsduschen). Die Betten werden täglich vom Personal hergerichtet. Man schläft auf einem Futon auf dem Boden, was zugegebenermaßen ziemlich hart ist. Eine Erfahrung war es aber wert. Der Onsen-Bereich ist sehr groß, mit Bädern im Innen- und Außenbereich. Das ist definitiv auch eine Erfahrung wert einmal in so einem heißen Thermalwasser zu sitzen und zu entspannen. Das Frühstück und Abendessen werden im Haupthaus serviert. Es sind jeweils Mahlzeiten mit vielen kleinen Gerichten, bei denen man meistens nicht weiß, was man isst. Darauf muss man sich einlassen können, ansonsten würden wir das Essen nicht empfehlen. Der Kellner ist super freundlich gewesen und hat uns auch gezeigt, wie und in welcher Reihenfolge man was isst. Insgesamt war es eine spannende und neue Erfahrung für uns. Einen Tipp für alle, die nach uns kommen: das Hotel bietet einen Shuttle-Service von Gora-Station aus an. Da Gora sehr am Hang liegt und wir uns mit unseren Koffern die 100 Höhenmeter zu Fuß hochgekämpft haben, würden wir empfehlen bei Ankunft am Bahnhof die Unterkunft anzurufen und nach dem Shuttle zu fragen. Per Cable-Car und Ropeway waren Hakone und der Lake Ashi super zu erreichen, beides und auch das Schiff auf dem See waren in den Hakone FreePass inkludiert.
Stayed 2 nights in Oct 2025