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[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

[Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

[Main Building] Japanese-Style Room, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Hotel Description

During your stay at Tensui Saryo, you're just a quick walk from Hakone Gora Park. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • 14 minutes by foot from Hakone Open Air Museum and a 4-minute drive from Hakone Kowakien Yunessun

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Vending machine, multilingual staff, and coffee/tea in common area are also featured at Tensui Saryo. Limited free parking is available on a first-come, first-served basis.

  • 34 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1995
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Bar or lounge

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Gora Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Tensui Saryo offers 34 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9 AM.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 20

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are available by reservation only and cannot be requested after check-in.

Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

The front desk at this property is open daily from 8 AM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 7 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We've listed all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 3300 per person
  • Late check-out fee: JPY 5500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tensui Saryo Hotel Hakone
  • Tensui Saryo Hotel
  • Tensui Saryo Hakone
  • Tensui Saryo Hotel
  • Tensui Saryo Hakone
  • Tensui Saryo Hotel Hakone

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.