HESTA Hakone offers its guests laundry facilities. Public spaces have free WiFi. This Hakone guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
HESTA Hakone offers 22 accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet.
Public bath/onsen services include a yukata (Japanese robe).
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
