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PENSION SERENADE

Property class: 3

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Photo gallery for PENSION SERENADE

Reception
Front of property
A room with two beds, a television, a desk with a lamp, and a window with curtains.
Front of property
Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2936-13 Hokujo, Hakuba, Nagano, 3999301
  • Place, Hakuba Saegusa Art Museum
    ‪2 min walk‬
  • Place, Hakuba Ski Jumping Stadium
    ‪7 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min drive‬

Room options

View all photos for Basic Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Basic Twin Room

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room, Courtyard View

Basic Triple Room, Courtyard View

Basic Triple Room, Courtyard View

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Economy Twin Room

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

PENSION SERENADE

Along with laundry facilities, this smoke-free pension has a garden and free self parking. WiFi in public areas is free. Housekeeping is available on request.
PENSION SERENADE offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Cable television is provided.

This Hakuba pension provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

During your stay at PENSION SERENADE, you're just a quick walk from Hakuba Saegusa Art Museum. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Services include luggage storage
  • Just a 3-minute drive from Hakuba Happo-One Ski Area and 6 minutes from Hakuba Goryu Ski Resort
As a guest of PENSION SERENADE, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This 3-star Hakuba pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • 6 steps to reach entrance
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 18-inch TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

PENSION SERENADE Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Takato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
信州北部の山行拠点として、宿泊しました。部屋は清潔で、エアコンも新しく快適に過ごす事が出来ました。24時間シャワー可も助かりました。シンプルに宿泊したい場合には最適だと思います。 ペンションが多数立ち並ぶエリアで周囲の道路がやや狭く、コンビニ・スーパーは少し離れているのでそこだけ注意は必要です。
Stayed 3 nights in Aug 2026