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The Pavilion

3.0 star property

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Photo gallery for The Pavilion

Exterior
Oak Room
Front of property
Café
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Near High Court Mallital, Nainital, Uttarakhand, 263001
  • Place, Snow View Point
    ‪6 min walk‬
  • Place, Nainital Lake
    ‪18 min walk‬
  • Place, Mall Road
    ‪18 min walk‬
  • Airport, Pantnagar (PGH)
    ‪110 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • Mountain view
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony

Panoramic Room, 1 King Bed, Balcony

Panoramic Room, 1 King Bed, Balcony

  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deodar Suite

Deodar Suite

Deodar Suite

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Oak Room

Oak Room

Oak Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
The Palace Belvedere By Royal Collection
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.0 out of 5, Very good, 9 reviews
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About this property

The Pavilion

Family-friendly hotel with free parking connected to a shopping center in Nainital
Along with a restaurant, this hotel has a snack bar/deli and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and a meeting room.
The Pavilion offers 34 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at The Pavilion, you're connected to a shopping center and just a quick walk from Snow View Point. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Snow View Point and 7 minutes from Nainital Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly The Pavilion. The hotel can provide concierge services and wedding services. Self parking is free.
For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 11:30 AM.
BAKERS HUT - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:30 AM for a fee: INR 300 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAKERS HUT

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Colonial architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 300 per person
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pavilion Hotel Nainital
Pavilion Nainital
The Pavilion Hotel
The Pavilion Nainital
The Pavilion Hotel Nainital

The Pavilion Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ruchin

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Clean room | Staff | Parking but some issue with hot water and you need to call again and again for the service
Stayed 1 night in Nov 2025

8/10 Good

Anurag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Sunil Dutt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious
Stayed 2 nights in May 2025

8/10 Good

Prabhjot

Stayed 1 night in Mar 2025

6/10 Okay

Pankaj

Business traveller
Disliked: Staff & service, property conditions & facilities
Rooms are not well kept
Stayed 1 night in Jan 2025

2/10 Terrible

Kaushal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Pavilion hotel and I was deeply disappointed. Family Suite room no. 119 was outdated, with peeling paint and a musty smell that never seemed to go away. The bed was uncomfortable, with dirty linens. The bathroom was in dire need of cleaning—there was mold in the shower. I tried to get assistance from the front desk, but they were unresponsive. The Wi-Fi was spotty, and the breakfast they offered was below average. I’m extremely upset to report that my child’s jacket was ruined by a rat 🐀 at this hotel. Overall, it's an outdated filthy property, I would not recommend this hotel to anyone. For the price I paid, I expected much better service and quality. Definitely won’t be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rupam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay easily accessible for most of the sight visit
Stayed 2 nights in Dec 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff, well managed property. Delicious food, good location and parking available.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rohit

Stayed 1 night in Oct 2024

2/10 Terrible

VIRENDRA KUMAR

Stayed 1 night in Sep 2024

10/10 Excellent

Sushant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please include fans in rooms. Rest all are fine.
Stayed 3 nights in May 2024

4/10 Poor

Jyoti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

महाग, दूर आणि अस्वच्छ

नैनीताल ला जर फिरायला जात असाल तर माॅल रोड वर होटेल करा; हे होटेल खुप महाग, दूर आणि अस्वच्छ आहे.
Stayed 3 nights in Apr 2024

8/10 Good

Yogesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay but initially they did not give us a nice room, later they shifted us to a better room after a complaint. They charged us for one more person,where as when I booked through you,I mentioned for three adults.
Stayed 2 nights in Oct 2023

4/10 Poor

anil

Stayed 3 nights in Jun 2023

10/10 Excellent

Maheepal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited with family and found this property outstanding in terms of reachability using car, ambience is open, away from Mall Road hustle, awesome food. Staff on reception was quite helpful and agreed to have few adjustments as there was a mistake while making online booking. Overall experience was awesome. Thank you

4/10 Poor

Shaileshkumar

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
While booking a room for 3 they offer you a large room with two double beds but what we actually got was a double bed plus a substandard single cot in a small room. Towels and bedsheets poorly cleaned, smelling bathroom. Poor wi fi. Location and dining options good. Overall not worth 7000 per night .
Stayed 3 nights in Jun 2022

10/10 Excellent

amruta

It was a good stay...comfy clean room and excellent food..i wud recomend it for a nice stay in Nainital..
Stayed 1 night in Nov 2018

8/10 Good

VIKAS

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel but far from mall road

Walking from mall road to the hotel is a tiring job, you have to climb up to reach the hotel, overall a good property.. Cons..Check out time too early (10 am), no water temp.controller,it was too hot..Toilet stinks, Pros..Good ambiance, front rooms were better maintained and cleanliness was better, breakfast was ok, ample parking, a small playground for children..Option of bakery

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
HOTEL LAYOUT IS GR EAT, STAFF SUPPORT IS GREAT,SERVICE IS FINE AS IT IS HIGH SEASON PERIOD THE ONLY DRAWBACK IS THEIR ROOM CONDITION SPECIALLY DOORS AND MORE THEIR SHOULD BE ALTLEAST FAN IN ROOM AS SOMETIME WHEN IT IS SUNNY DAY IT GET HOT AS THEIR RESTAURANT(BAKER'S HUT) GOT A/C BUT THEIR ROOM EVEN DO NOT HAVE FAN IN IT.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Place!!

Amazing place to visit mall road, lake and tibetan market, Lovers point, Himalayan darshan. Overall its a beautiful place to visit 2 or 3 days and visit offseason where you will not get too much crowd otherwise you will not enjoy. DON'T BOOK WITH EXPEDIA AS THEY ARE GIVING HIGH PRICES AS COMPARE TO OTHER WEBSITE AS I CALLED CUSTOMER SERVICE THEY ARE NOT READY TO HELP AS WELL. I ADVISED DON'T BOOK WITH EXPEDIA

2/10 Terrible

Gary, New Delhi

Disliked: Staff & service, property conditions & facilities

Very far from the LAKE

The staff at Reception is RUDE. The voucher mentioned check-out time as 12.00 noon, but we got a rude call at 10 am on 16th of june, asking us to vacate the room immediately as a new guest was waiting to check-in. The reception argued that check-out time was 10.00 am and we have to vacate immediately. The staff started ringing the room bell and said they wanted to show the Room to a prospective guest. Eventually we had to hurry up and vacated the room at 11.00 am but the experience was horrible.

6/10 Okay

Verified traveller

The quality of the bathroom was not good . Cleanliness of bathroom and condition of towels need a lot of improvement.

4/10 Poor

Ambrish, haridwar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not the best suited place to stay

The hotel is far from the lake which was an issue. Also, the staff was rude when we checked in. They tried to be nice to us later. However, the most disappointing part was the condition of the hotel or at least the rooms we got. We booked standard rooms but everything was lousy there. We had to get the sheets, towels and blankets changed. Overall it wasn't a pleasant experience at all.

6/10 Okay

sauraabh, agra

Liked: Staff & service

Close to the lake yet away from traffic

Old world charm beckons, but the buffet dinner was a let down, stay away, there are better places to eat in Nainital,may come back for location.

8/10 Good

Anirudha, New Delhi

Liked: Cleanliness, staff & service, room comfort

Far from the Madding Crowd

The overall experience has been quite satisfactory. The staff was courteous to upgrade our room category. Nice huge rooms with toiletries and fresh towels. Heater, which is a must in winters, was functional and effective. Running water was available throughout. Hot water was catered during the morning hours, when it is actually needed. In our case, there was quite a limited requirement of water and that too hot water. It snowed the entire early morning through till 9 am and one can imagine the state of affairs with the kids in our group going crazy. The staff has been extremely friendly. Bakers Hut which is a bakery outfit caters to some good mouth watering items and is quite handy being a part of the hotel. Tucked in the Deodar forest, the hotel had a wild yet safe ambiance. It would surely be an option to check in for availability when in Nainital next.