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Heritage Hotel Hallstatt

4.0 star property

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Photo gallery for Heritage Hotel Hallstatt

View from property
Superior Double Room (Lake View, German Twin Beds) | View from room
Reception
Superior Double Room (Lake View, German Twin Beds) | Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
  • Hallstatt Central Square
    ‪2 min walk‬
  • Hallstatt Skywalk
    ‪12 min walk‬
  • Hallstatt Salt Mines
    ‪12 min walk‬

Room options

View all photos for Junior Double or Twin Room (German Twin Beds)

Junior Double or Twin Room (German Twin Beds)

Junior Double or Twin Room (German Twin Beds)

8.8 out of 10
Excellent
(6 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room (Lake View, German Twin Beds)

Deluxe Double Room (Lake View, German Twin Beds) | Room amenity

Deluxe Double Room (Lake View, German Twin Beds)

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Suite, Annex Building (Heritage.Family Suite Standard)

Standard Suite, Annex Building (Heritage.Family Suite Standard) | Living room

Standard Suite, Annex Building (Heritage.Family Suite Standard)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (Heritage.Family Suite Superior)

Superior Suite (Heritage.Family Suite Superior)

Superior Suite (Heritage.Family Suite Superior)

  • 75 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room (Lake View, German Twin Beds)

Superior Double Room (Lake View, German Twin Beds)

Superior Double Room (Lake View, German Twin Beds)

9.4 out of 10
Exceptional
(42 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (German Twin Beds)

Standard Double Room (German Twin Beds)

Standard Double Room (German Twin Beds)

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Heritage.Family Suite Deluxe)

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Suite (Heritage.Family Suite Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

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Deluxe Suite, Fireplace, Lake View

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  • Free WiFi
  • Laundry
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  • Breakfast available
4.3 out of 5, Excellent, (193)
The price is €432
for 1 villa
includes taxes & fees
4 Jul - 5 Jul
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About this property

Heritage Hotel Hallstatt

Lakefront hotel with free breakfast and a sauna
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heritage Hotel Hallstatt offers 55 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Heritage Hotel Hallstatt gets high marks from our customers. During your stay, you're just a quick walk from Hallstatt Lake. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and a playground
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hallstatt Lake and Hallstatt Central Square
  • Local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A sauna, a terrace, and multilingual staff are also featured at Heritage Hotel Hallstatt.

This 4-star Hallstatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Heritage Hotel Hallstatt has a restaurant on site.

Languages

Czech, English, German, Hungarian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Renovations and closures

The property is closed between November 1 and November 24.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 85
  • New Year's Eve (December 31) Gala Dinner per child: EUR 45 (from 6 to 15 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 18 per night (6562 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful and dedicated staff. Clean, bright, modern rooms. Absolutely wonderful included breakfast in dining room with picture windows looking onto the lake, giving the illusion of being on a cruise ship. Very nice effect.
Stayed 3 nights in Mar 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

The view from our junior room was amazing and we had an unraveled view from our room across the lake. Breakfast was super fresh and delicious. We had a great stay here
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Hallstatt hotel

One of the nicest hotels I have stayed in on my travels and I have stayed in a lot! Its clean and comfortable. Great views of lake and moubtains from the room. The restaurant is superb with excellent food. Great choice at breakfast too. Pleasant helpful staff. Hotel right next to the boat station which is helpful. No complaints whatsoever.
Stayed 2 nights in Mar 2025

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Highly disappointing and not as expected. This property has three buildings spaced far apart on uneven pathways. Reception is at the ferry landing. This is the hotel face you see in the pictures when creating your reservation, but it is not necessarily the location of your stay. We and a staff member walked quite a distance with our bags before we finally arrived at our annexed suite. We were advised there was an elevator, but to get to it, we had to climb quite a steep flight of stairs. We paid a high price for Lakeside rooms only to find we had a stunning view of a a crane and major construction work.Anyone with mobility issues would be well advised to reconsider their stay or confirm that there is a definite mobility access. At least the restaurant in the main reception annex ( a hike) served a great breakfast and dinner was delicious. Staff were accommodating and spoke English well.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2025

10/10 Excellent

Jaayvina

Stayed 1 night in Feb 2025

10/10 Excellent

Mahfuz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 1 night in Feb 2025

10/10 Excellent

Ayse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel was amazing, and I will never forget the breakfast we had with a mountain view. The places we visited were fantastic, and I was very satisfied with everything. Thank you!
Stayed 1 night in Feb 2025

8/10 Good

Terry

Parking is very far from the hotel and they would not let you use the shuttle except on checkin and checkout day.
Stayed 2 nights in Feb 2025

8/10 Good

Amanda

Travelled with partner
Liked: Amenities
Beautiful area. In sight dining for dinner was yummy. Room nice size . Carpet in hallway a little run down. Besides that excellent area! Like a story book !
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and beautiful hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great with beautiful scenery from the balcony. Building condition a little run down, when we open the room balcony door, the door latch came out. But overall the room is comfortable and very clean. I love the heated toilet flooring which is so comfortable when spend time in the toilet. Me and my husband had a very pleasant stay for a night at this hotel. The only disappointment was during the arrival. No car is allowed to drive to the hotel. The instruction given was to go to parking P1 and press the hotel shuttle service button, hotel will arrange shuttle to pick up. We waited at P1 location in the super cold weather without a seat for almost an hour. After numerous pressing of button and 2 calls, finally the shuttle arrived. The distance to hotel is just about 5 to 10 minutes drive but we waited in the cold for almost one hour. We hope the hotel can improve the shuttle service and give clearer instruction to their guests. The instruction given today is for guests who drive there not for guest who take taxi there.
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Best way to see Hallstatt is to spend the night. That was you get the evening and early morning with the town before the boat traffic begins. It was me and maybe 4 other people on the streets in the overnight hours.
Stayed 1 night in Feb 2025

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Naheel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Portia

Liked: Cleanliness
Disliked: Property conditions & facilities
staff were very rude, don't like tourists at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Sridevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Friendly staff, clean and comfortable room and delicious food. Booked a room with lake view and it was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage Hotel is likely one of the best places to stay on Hallstatt. It is located right next to the boat ramp (which you will need to take across the lake if you are arriving by train, 8 euro per person for round trip) and is convenient to all cafes, restaurants, shops. Hotel staff was very welcoming and friendly, offer luggage storage for before and after your check in! Heads up on visiting Hallstatt during January - several shops and activities such as the bone house and sky walk were closed until February. Still plenty to see and do, but a lot of the things we wanted to do most we were unable to. Not all closures were accurately listed online.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice hotel excellent location (ferry, town center). I saw the lake and mountains through my room window and balcony. Hotel restaurant is excellent - schnitzel is perfect. Comparatively great value. Will come back.
From my room
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 2 nights in Dec 2024

10/10 Excellent

Boon Keng

Stayed 2 nights in Dec 2024

10/10 Excellent

Jin Murphy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and accommodating! Also very near the ferry station as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Perfect location. The included breakfast was great too. I would stay again
Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

The meal in the restaurant was exceptional. The rooms were great and roomy. Hotel is very quiet with a great location. The downsides were poor lighting in the restaurant as in too bright with no mood and the rooms were very hot. Otherwise would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were better than expected! Great option for staying in Hallstatt.
Stayed 1 night in Dec 2024