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Hamanako Kanzanjionsen Hotel Kikusuitei

3.0 star property

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Photo gallery for Hamanako Kanzanjionsen Hotel Kikusuitei

Hot springs
West Building, Japanese Style Room for 6 Guests
Hot springs
West Building, Japanese Style Room for 6 Guests
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
398 Kanzanjicho Nishi-ku, Hamamatsu, Shizuoka, 431-1209
  • Place, Lake Hamana
    ‪1 min walk‬
  • Place, Hamanako Palpal Theme Park
    ‪7 min walk‬
  • Place, Hamamatsu City Zoo
    ‪10 min walk‬

Room options

View all photos for East Building, Japanese Style Room for 4 Guests

East Building, Japanese Style Room for 4 Guests

East Building, Japanese Style Room for 4 Guests

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

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About this property

Hamanako Kanzanjionsen Hotel Kikusuitei

Free newspapers, free self parking, and free WiFi in public areas are available at this smoke-free ryokan.
Hamanako Kanzanjionsen Hotel Kikusuitei offers 50 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. This Hamamatsu ryokan provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 2 hot springs open between noon and 1:00 AM.
During your stay at Hamanako Kanzanjionsen Hotel Kikusuitei, you're just a quick walk from Lake Hamana. You'll find features like free WiFi in public areas and free self parking, plus an outdoor public bath (no minerals).
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers and an elevator
  • Onsite recreation includes hot springs
  • Just a 4-minute walk from Lake Hamana and 6 minutes by foot from Hamanako Palpal Theme Park
Hamanako Kanzanjionsen Hotel Kikusuitei offers its guests hot springs. Public spaces have free WiFi. Hamanako Kanzanjionsen Hotel Kikusuitei also features complimentary newspapers in the lobby and an elevator. Free self parking is available.

This 3-star Hamamatsu ryokan is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Kaiseki meal

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • 2 hot springs
  • Hot springs open from noon - 1:00 AM
  • Hot springs water temperature - 41 ºC
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 1:00 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

hamanakokanzanjionsen hoteru kikusuitei
Hamanako Kanzanjionsen Hotel Kikusuitei Ryokan
Hamanako Kanzanjionsen Hotel Kikusuitei Hamamatsu
Hamanako Kanzanjionsen Hotel Kikusuitei Ryokan Hamamatsu

Hamanako Kanzanjionsen Hotel Kikusuitei Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 6 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very detailed and decent hot spring hotel. The staff of super friendly and helpful. The dining is traditional Japanese style and excellent. The view is very nice and I definitely recommend to my friends
Stayed 1 night in Sep 2023
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Good service!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Victor Teck Chuan

Old
Stayed 1 night in Jun 2024
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service
No lift to ground floor. There's an escalator, but only runs in one direction depending on time of day.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

けいこ

Disliked: Cleanliness, amenities, property conditions & facilities
朝のサービスドリンクは水のみだった。お風呂場にも水無し。高齢者ですが配膳等しっかり働いてるなぁって頑張りを応援する気持ちです。建物が古いのでその分見た目を綺麗にしたり昔の鏡台を何とかして欲しいです。トイレや部屋のお風呂も入りたい気持ちにはなれませんでした。 お風呂は露天風呂も見晴らしが良くて温泉にはまた行きたいと思います。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jui-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就在公車站牌旁邊，交通很方便，溫泉池很棒，房間可以看到湖景
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

また泊まろうとは思わない

朝食付きのリーズナブルな値段でしたが、ちょっと古すぎてリニューアルを必要と思います。 従業員の皆様はとても頑張っている感じでした。
Stayed 1 night in Mar 2025
Verified

8/10 Good

SEIKO

Liked: Cleanliness, property conditions & facilities, room comfort

日の入りと日の出の浜名湖の景色楽しみながらの温泉

朝食付きで女房と1泊しました 夕食は近くの高橋屋でうなぎをいただきました最高！ ホテル鞠水亭の温泉は無色で適温 平日の宿泊でお客様は少な目貸し切り状態のお風呂でした 露天風呂からの浜名湖の景色は素晴らしかった
Stayed 1 night in Feb 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
温泉があるのでゆっくり出来ます。時間も長い。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応も良く、お部屋も浜名湖に面していたので眺めが良かったです。 築年数はたってると思いますが、お部屋もきれいでした。 露天風呂も浜名湖を眺めながらゆっくり入れて、朝食付きプランでしたが少しずつ色んなおかずがあり、美味しかったです。
Stayed 1 night in May 2024
Verified

6/10 Okay

YASUHIRO

Disliked: Cleanliness, property conditions & facilities
和室の環境が古い感じ
Stayed 1 night in Apr 2024
Verified

6/10 Okay

TOSHIE

Liked: Staff & service
浜松フラワーパークへ行きやすく、夜桜も見られ良かった。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食べ物がおいしくて、食べ過ぎてしまった。ありがとうございました
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Hibi

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
接客は全般的に良い印象でした。 チェックインの時、朝食の時など、温かみのある接客で対応いただきました。 施設は老朽化が進んでおり、部屋付きのお風呂は使えるしろものではありませんでした。逆に大浴場の使用時間が長かったので、そちらを利用させていただきましたが、大浴場も改装前という感じ。
Stayed 1 night in Nov 2022
Verified

8/10 Good

Minori

Liked: Cleanliness, staff & service, amenities
温泉気持ちよかったです！
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2度目は無いかな

室内の風呂、トイレがボロボロ過ぎて怖い 子供たちが怖くて入れない 凄く寒い 大浴場の男子トイレと女子トイレが隣同士で下が繋がってる？音が丸聞こえ 露天風呂は最高にいい フロント担当も丁寧で実にいい
Stayed 1 night in Jan 2022
Verified

6/10 Okay

HITOSHI

Disliked: Property conditions & facilities

設備の古さ不便さはあるが、それを補うサービスには満足です。

1階にエスカレーターはあるが普段上向き使用なので2階からロビーに降りる手段が階段だけ。 4階の部屋から6階の浴場に行くエレベーターまでの導線が長過ぎる。風呂場のトイレは和風で良い雰囲気なのに、洗浄便座でないのが残念です。 風呂場に給水設備が欲しい。露天風呂は絶景で最高です。部屋のトイレが総タイル張りなので非常に寒いです。朝食のサービスのカレーは絶品で是非アピールする方が良いと思います。
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

客室はぜひ改善を

客室からの浜名湖の眺めはよいが、設備や環境は大いにガッカリだった。空気清浄機はなく、窓に網戸もなく換気の配慮がなかった。古い小型の冷蔵庫はモーターがうるさく夜はコンセントを抜いた。館内節電中とあったが、薄暗いことで施設の老朽化が目立った気もする。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, room comfort
丁寧でした
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
建物、部屋は少し年代を感じた。 1階〜２階がエスカレーター、２階〜エレベーター。1階からエレベーターが有れば良いなぁと思った。 18時までのウエルカムドリンクは嬉しかった。19時くらいまで延長して頂ければ更に嬉しい。 大浴場の眺めが良い。 大浴場に冷水機が欲しい。 朝食のカレーが美味しかった。 和定食も良かった。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設は古さを感じたが、清潔で快適に滞在させていただきました。
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

残念

露天風呂目的での滞在でしたので、男女の浴場の入れ替えがなく、残念でした。今月は、ないとの対応でしたが、出来れば事前にHP等でお知らせがあれば良いと思います。
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大家族に最適

家族で２部屋予約しました。 部屋は広いで、湖横で眺めもよし。 部屋のトイレとお風呂は古さが目に付き、トイレのレバー硬すぎるのでリフォーム必要かとおもいます。 値段も安いのでそれなりです。 大浴場は６階で景色も良く、お湯もよかったです。脱衣所も広いし快適でした。 コロナ対策もしていて安心して泊まれます。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

rinka

Liked: Staff & service, property conditions & facilities, room comfort

初めての旅行

初めて舘山寺掬水亭に宿泊をしました。フロントの方も、その他のスタッフの方もとても親切で対応も良かったです。 お部屋に関してはタバコの匂いが気になったくらいです。 目の前に浜名湖も見え、最高に良かったです(^-^)
お部屋から見えた景色です
Stayed 1 night in Aug 2020
Verified

8/10 Good

saika

Liked: Staff & service, property conditions & facilities, room comfort
コロナの影響で花火大会行けなくて、 ホテルの窓から抜き打ち花火を見れて 大変幸せ、良かったです。
Stayed 1 night in Aug 2020