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Hotel Crown Palais Hamamatsu

3.5 star property

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Photo gallery for Hotel Crown Palais Hamamatsu

Daily buffet breakfast (JPY 2000 per person)
Lobby
Front of property
Standard Twin Room, Non Smoking
Pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act Tower
    โ€ช3 min walkโ€ฌ
  • Place, Hamamatsu Museum of Musical Instruments
    โ€ช4 min walkโ€ฌ
  • Place, Hamamatsu Castle
    โ€ช15 min walkโ€ฌ
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    โ€ช65 min driveโ€ฌ

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Double Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard King Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Sofa Bed

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Twin Room - Non-Smoking

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

Single Room - Smoking

  • Sleeps 1

Double Room - Non-Smoking

  • Sleeps 2

Deluxe Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Double Room - Smoking

  • Sleeps 2

Twin Room - Smoking

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard King Room

  • Sleeps 2

View all photos for Premium Twin Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Premium Twin Room

  • Sleeps 3

Family Room

  • Sleeps 3

Suite

  • Sleeps 2

Japanese Style Room

  • Sleeps 6

Semi Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 478 reviews
The price is โ‚ฌ58
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About this property

Hotel Crown Palais Hamamatsu

3 restaurants, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a banquet hall are onsite.
Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Hotel Crown Palais Hamamatsu, you're just a quick walk from Act City Hamamatsu. Free WiFi in public areas, 3 restaurants, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 4-minute walk from Act Tower and 6 minutes by foot from Hamamatsu Diorama Factory Museum
There are 3 restaurants on site. WiFi is free in public spaces. There are 2 meeting rooms available. Hotel Crown Palais Hamamatsu also features a vending machine, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Hotel Crown Palais Hamamatsu has 3 restaurants serving breakfast, lunch, and dinner.
Four Seasons - This restaurant specializes in Japanese cuisine. Open daily.
Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade - This buffet restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 298 reviews
Rating 8 - Good. 116 out of 298 reviews
Rating 6 - Okay. 68 out of 298 reviews
Rating 4 - Poor. 16 out of 298 reviews
Rating 2 - Terrible. 5 out of 298 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025

8/10 Good

Naga Hari Krishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Travelled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Business trip

Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.. walking distance to train station

Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Crown Palais Hamamatsu

Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

6/10 Okay

toshiki

Business traveller
้ฃŸในใฆใชใ„
Stayed 1 night in Oct 2025

8/10 Good

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ๅˆฉ็”จใ—ใพใ›ใ‚“ใงใ—ใŸใŒใ€ใƒ—ใƒผใƒซใชใฉใ‚‚ใ‚ใ‚Šๆ–ฝ่จญใŒๅ……ๅฎŸใ—ใฆใ„ใพใ—ใŸใ€‚ใŠใใ‚‰ใ่€่ˆ—ใฎใƒ›ใƒ†ใƒซใงใ‚ใ‚‹ใจๆ€ใ‚ใ‚Œใ‚‹ใŸใ‚ใ€ๅฐ‘ใ—ๅปบ็‰ฉใซๅคใ•ใ‚’ๆ„Ÿใ˜ใพใ—ใŸใŒใ€ๅฎฟๆณŠใซๆ”ฏ้šœใฏๅ…จใใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚้€ฃๆณŠใฎๅ ดๅˆใซๆธ…ๆŽƒใชใ—ใ‚’้ธๆŠžใ™ใ‚‹ใจใ€500ๅ††ใฎใ‚ฏใƒผใƒใƒณใ‚’ใ‚‚ใ‚‰ใˆใพใ—ใŸใ€‚ใŠๅœŸ็”ฃใฎ่ถณใ—ใซใงใใฆ่‰ฏใ‹ใฃใŸใงใ™ใ€‚
Stayed 2 nights in Oct 2025

6/10 Okay

TAKEHIKO

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
้ง…่ฟ‘ใใงๅˆฉไพฟๆ€งใฏ่‰ฏใ‹ใฃใŸใŒๆ–™้‡‘ใŒๅ‰ฒ้ซ˜ใชๆฐ—ใŒใ—ใพใ—ใŸ
Stayed 1 night in Sep 2025

8/10 Good

MASASHI, NAGOYASHI KITAKU NYOI1

Stayed 1 night in Sep 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
ๆ–ฝ่จญใฏๅคใ„ใŒใ‚นใ‚ฟใƒƒใƒ•ใฎๅฏพๅฟœใจ้ง่ปŠใ‚นใƒšใƒผใ‚นใ€็ซ‹ๅœฐใŒ่‰ฏใ„
Stayed 2 nights in Aug 2025