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25hours Hotel HafenCity

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Photo gallery for 25hours Hotel HafenCity

A modern restaurant interior with a bar area, high ceiling, and pendant lighting.
Exterior
Extra Large
Spa
A modern interior with a reception desk, leather seating, and exposed ductwork.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Überseeallee 5, Hamburg, HH, 20457
  • Place, International Maritime Museum
    ‪3 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Extra Large

Extra Large

Extra Large

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Medium

Medium

Medium

9.4 out of 10
Exceptional
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Medium Bunk Bed

Medium Bunk Bed

Medium Bunk Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Medium Plus

Medium Plus

Medium Plus

9.2 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

25hours Hotel HafenCity

A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a business center are onsite. Housekeeping is available on request.
25hours Hotel HafenCity offers 170 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at 25hours Hotel HafenCity. During your stay, you're just a quick walk from International Maritime Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Heimat Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and bike rentals
  • Just a 4-minute walk from International Maritime Museum and 6 minutes by foot from Prototyp Auto Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A sauna, a vending machine, and multilingual staff are also featured at the business-friendly 25hours Hotel HafenCity. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Heimat Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Heimat Restaurant

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

25Hours Hotel HafenCity
25hours Hotel HafenCity Hamburg
25hours HafenCity Hamburg
25hours HafenCity
25hours Hotel HafenCity Hotel
25hours Hotel HafenCity Hamburg
25hours Hotel HafenCity Hotel Hamburg

25hours Hotel HafenCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1011 reviews
Rating 8 - Good. 298 out of 1011 reviews
Rating 6 - Okay. 53 out of 1011 reviews
Rating 4 - Poor. 21 out of 1011 reviews
Rating 2 - Terrible. 7 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the ambiance! Nicely located.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and hotel was very convenient.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nicole

Liked: Property conditions & facilities
Stylish hotel, nice stuff!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dan Wils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, good food, service are great, staff friendly and progessionel. Our second stay and more to come
Stayed 1 night in Sep 2025
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Close to shopping centre and facilities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects, highlighting its laid-back modernity.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. It was very clean and the unique decor gave it a hip funky vibe! We would definitely stay there again!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
Very stylish and comfortable place!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and hotel was very nice
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Martha

Great service, unique restaurant with imaginative food.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and helpful receptionists, the same goes for the waiters/waitresses in the breakfast venue; also there are a lot of activities within short walking distance - again staff is very helpful finding something interesting to see or place to visit
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another beautiful 25Hours hotel, incredibly clean, wonderful breakfast, and very convenient for easy walking into Hamburg or using the Ubahn system.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jeppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God placering
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely nice
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff in a wonderful location. Access to the u-Bahn was a plus. Food and drinks on site were wonderful. Highly recommend.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Close to everything.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I especially enjoyed the mini bar o pop
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my business travel needs
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Gadis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Per

Perfect
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are amazing - incredibly helpful and friendly. Couldn’t recommend it more highly.
Stayed 4 nights in Mar 2024