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A1 Raststätte & Motel Hamburg-Stillhorn

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Dining
Exterior
Terrace/patio
Children’s play area – outdoor
Double Room

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Jakobsberg 9, Hamburg, HH, 21109
  • Place, Heuckenlock Nature Reserve
    ‪9 min walk‬
  • Place, Badestelle Finkenriek
    ‪3 min drive‬
  • Place, WÄLDERHAUS
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Resort view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room

Towels

Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby sitting area
a&o Hamburg Hauptbahnhof - Hostel
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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
3.3 out of 5, 1,000 reviews
The price is €51
includes taxes & fees
21 Jun - 22 Jun
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About this property

A1 Raststätte & Motel Hamburg-Stillhorn

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a meeting room. WiFi in public areas is free. Additionally, tour/ticket assistance, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
A1 Raststätte & Motel Hamburg-Stillhorn offers 51 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas and include desks. Bathrooms include bathtubs or showers. Housekeeping is provided on request.
During your stay at A1 Raststätte & Motel Hamburg-Stillhorn, you'll be within walking distance of Elbe. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • 11 minutes by car from Hamburg Cruise Center and 11 minutes from Miniatur Wunderland
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and an ATM are also featured at A1 Raststätte & Motel Hamburg-Stillhorn.

This 3-star Hamburg hotel is smoke free.

A1 Raststätte & Motel Hamburg-Stillhorn has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

If you arrive at the property after hours, you'll need to check in at an alternate location: [Aral petrol station]

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 22 2025 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Aral petrol station
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

A1 Raststatte & Hotel Hamburg Stillhorn

A1 Raststatte & Hotel Stillhorn

A1 Raststatte Hamburg Stillhorn

A1 Raststatte Stillhorn

A1 Raststätte Hotel Hamburg-Stillhorn

A1 Raststätte Hotel

A1 Raststätte Hamburg-Stillhorn

A1 Raststätte

A1 Raststätte Motel Hamburg-Stillhorn

A1 Raststätte Motel

A1 Raststätte Hotel Hamburg Stillhorn

A1 Raststatte Hotel Hamburg Stillhorn

A1 Raststätte & Motel Hamburg-Stillhorn Hotel

A1 Raststätte & Motel Hamburg-Stillhorn Hamburg

A1 Raststätte & Motel Hamburg-Stillhorn Hotel Hamburg

A1 Raststätte & Motel Hamburg-Stillhorn Reviews

Reviews

6.0
Rating 10 - Excellent. 24 out of 222 reviews
Rating 8 - Good. 61 out of 222 reviews
Rating 6 - Okay. 66 out of 222 reviews
Rating 4 - Poor. 30 out of 222 reviews
Rating 2 - Terrible. 41 out of 222 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Grant

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was closed
Stayed 1 night in May 2024

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For an overnight stop it was perfect, great price, clean and efficient
Stayed 1 night in Aug 2023

6/10 Okay

Sean

Disliked: Room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Basic hotel with a comfortable bed with a large window and hot water in the bathroom
Stayed 2 nights in Jun 2023

2/10 Terrible

Richard Addo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

8/10 Good

Paulius

Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Rene værelser uden larm fra vejen. Pris og kvalitet stemmer overens.
Stayed 1 night in Oct 2019

2/10 Terrible

virgil, Bristol UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resident spider and other bugs.

I could not believe my eyes. A 3rd World hotel room in Germany. 1 Dust on furniture and all over the room. 2 Hairs on shower and bathroom floor. 3 One hors fly ready to jump on you 4 Collapsed bed mattress 5 Mosquitos flying over your head 6 A resident spider that a would not cross.. 7 WiFi 3 hotel name good connection but told by reception that wase not working therefore they could not give me the password. PLEASE SHUT DOWN HOTEL STOP GIVEN GERMAN HOTEL INDUSTRY A BAD NAME
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible! The Pitts!!

Indifference in attitude of staff, put me in a room at the other end of building from my vehicle, constantly up and down stairs to get anywhere. Found my room had not been clean, nor bedding replaced, nor clean towels from the last person who stayed in the room, had to get a staff person to remedy the cleanliness, new sheets and clean towels...she informed me she was the cook, not the cleaner! The carpet through the the whole hotel was filthy, it was obverse it hasn't been cleaned in months if ever. Sleeping in bed was like trying to sleep in a sauna, pull the mattress back and found a woolen liner between the base and mattress, good for winter, not summer. Look out the window at over fifty, or so, trucks and trailers constantly on the move, on the other side a goods freight rail yard, with the heat and noise from both trucks and train hardly got any sleep at all. One hour Internet, that's it and it kept end dropping out constantly. Bathroom, like the rest of room and the hotel grubby. Local area, and hotel carpark? Constantly patrolled by the police I noticed whilst getting some baggage from my vehicle, I made sure nothing was left to be piliford. I have stay in some bad place, but this was the pits! Look else where and give this hotel a big miss!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Was nowhere near the city center or a bus stop. Had to walk a quarter of a mile from the closest bus stop with luggage to the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ramesh, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very nice staff but shoddy room

Very nice service. Wonderful staff. Decent food. The room was a bit shoddy for the price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staffs but bad Hotel

Staffs are friendly but the hotel is not. No wifi available either. Hotel is smelly too maybe due to those dirty old carpets.

6/10 Okay

Designmonkey, Taunton

Disliked: Cleanliness, staff & service, property conditions & facilities

Grotty but comfortable

Rude staff on front desk and grotty, smelly room. However, had a very good shower. No noisy aircon unit and room was away from road, so slept very soundly.

2/10 Terrible

Henk

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Mohamad ayham

Stayed 1 night in May 2025

6/10 Okay

Jana

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Praktisch direkt an der Autobahn. Austattung alt, aber in Ordnung. Aufzug kaputt und Badezimmer dreckig. Die Toilette war definitiv nicht geputzt, der Vorherige Gast hatte einen Gruß hinterlassen
Stayed 1 night in Mar 2025

2/10 Terrible

Zeinab

Travelled with group
Disliked: Staff & service

Fuldstændig uacceptabelt

Om aftenen da vi skulle ind i hotellet kunne vi ikke åbne hoveddøren og det tog os lang tid at finde en løsningen. Vi stod længe ude i kulden og der var ingen ved receptionen.
Stayed 1 night in Dec 2024

8/10 Good

Isabella

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Agneta

Liked: Cleanliness, staff & service, room comfort

Motell för tidigt middagsmål

Restaurangen stängd efter kl 20. Bra parkering och smidigt vid genomresa annars
Stayed 1 night in Oct 2024

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness

OK overnatning

En ok overnatningsted til én nat. Dog ingen kolde drikkevarer og betjeningen skulle vi kigge langt efter om morgenen.
Stayed 1 night in Oct 2024

6/10 Okay

Dominik, Frankfurt am Main

Liked: Cleanliness, staff & service
Man ab ne gewissene Uhrzeit nicht mehr rauchen gehen
Stayed 1 night in Oct 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024