"No criticism at all - conveniently placed for business centres on the airport side of Hamburg. " More
7 Aug 2019 by Alsterkrug Team
Vielen Dank für Ihre gute Bewertung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit BESTen Grüßen, Ihr Alsterkrug Team
28 Apr 2018 by Alsterkrug Team
Vielen Dank, dass Sie Ihren Aufenthalt bei uns so fantastisch bewertet haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Wenn wir Ihnen in Zukunft in irgendeiner Form behilflich sein können, sind wir gern für Sie da und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Alsterkrug Team
Best Western Premier Alsterkrug Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2669 square feet (248 square metres) and includes a conference centre. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Best Western Premier Alsterkrug Hotel. A cruise ship terminal shuttle and a bus station shuttle are available for a fee. Parking is available for a fee. This 4-star Hamburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Best Western Premier Alsterkrug Hotel offers 106 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Restaurant Alsterkrug – This restaurant specialises in German cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein – This restaurant specialises in German cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, alsterSpa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Best Western Premier Alsterkrug Hotel offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking
This property accepts credit cards, mobile payments and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash and mobile payments. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.
