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4.4 out of 5

"Excellent and quiet location, comfortable beds and pillows, complimentary tea and coffee in the rooms, we had a lovely week-end here. We were able to ... " More

By a verified traveller on Tue 12 Nov 2019

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Small Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Surprise Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse Suite with balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Baseler Hof's good location gets good marks from our customers. During your stay, you're just a quick walk from Casino Esplanade. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.

  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the location and the helpful staff
  • 13 minutes by foot from Hamburg City Hall and a 4-minute drive from St. Pauli Piers

Hotel Baseler Hof ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Baseler Hof

Everyone (9) Couples (2) Family (1) Other (1)
5 out of 5
Excellent and quiet location, comfortable beds and pillows, complimentary tea and coffee in the rooms, we had a lovely week-end here. We were able to check in already before Midday and the staff was friendly. Generous breakfast buffet. Would definitely return!

Posted by on 12 Nov 2019

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Comment from Hotel Management

10 Dec 2019 by RG

Thank you so much for this positive feedback. Looking forward to see you again in Hamburg

5 out of 5
Würde auf jeden Fall das Hotel nächstes Mal wieder buchen. Da stimmt das Preis Leistung Verhältnis total. Es hat mir sehr gut gefallen.

Posted by on 6 Jul 2023

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Comment from Hotel Management

10 Jul 2023 by MD

Vielen herzlichen Dank für Ihre positive Rückmeldung. Wir freuen uns auf Ihren nächsten Aufenthalt bei uns im Hotel Baseler Hof

5 out of 5
Super Lage gleich bei der U-Bahn, Alster und Zentrum aber auch schnell zu Fuss erreichbar. Personal sehr freundlich und alles schön sauber. Da wir in der Familie zwei Veganer haben, haben wir ohne Frühstück gebucht da sich das für uns nicht lohnt, Sind morgens raus zum frühstücken, es gibt in der Umgebung viele Kaffes.

Posted by on 2 May 2023

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5 out of 5
Schönes Zimmer haben gut geschlafen

Posted by on 9 Nov 2022

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Comment from Hotel Management

14 Nov 2022 by MD

Vielen lieben Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Besuch im Hotel Baseler Hof

4 out of 5

Posted by on 2 Jun 2022

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Comment from Hotel Management

2 Sep 2022 by MD

Lieben Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt in Hamburg. Ihr Hotel Baseler Hof

5 out of 5
Das Hotel ist nur 5 Minutem vom Bahnhof Hamburg-Dammtor und in unmittelbarer Nähe einer U-Bahn-Station zu Fuss erreichbar.

Posted by on 5 Mar 2020

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Comment from Hotel Management

7 Jun 2022 by MD

Danke Ihnen für Ihre Rückmeldung. Wir freuen uns auf Ihren nächsten Besuch bei uns im Hotel Baseler Hof

4 out of 5

Posted by on 24 Sep 2019

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Comment from Hotel Management

7 Jun 2022 by MD

Danke für Ihr Feedback. Ihr Hotel Baseler Hof

3 out of 5
1) Keine Bodylotion oder Creme. Nur Dusch-Haargel. 2) Licht im Bad ist nicht gut. 3) Fenster zum Hinterhof kann man nicht offen lassen, da sonst die gegenüber reinschauen können.

Posted by on 21 Aug 2019

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Comment from Hotel Management

7 Jun 2022 by MD

Danke für Ihr Feedback. Aus Nachhaltigkeitsgründen haben wir auf unseren Zimmern keine speziellen Hygieneartikell. Ihr Hotel Baseler Hof

4 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

4 Sep 2019 by RG

Thanks for the positive feedback, hope to see you again soon.

4 out of 5
Nachtessen Auswahl lässt zu wünschen übrig! Frühstück Buffet gut.

Posted by on 11 Feb 2019

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Comment from Hotel Management

22 Mar 2019 by Baseler Hof Staff

Vielen Dank für das Feedback. Uns würde natürlich interessieren, was Sie vermisst haben? Bis hoffentlich bald mal wieder in Hamburg!

About the Hotel Baseler Hof

Location Esplanade 11, Hamburg, HH 20354

Property Features

Hotel Baseler Hof offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5315 square feet (494 square metres) and includes conference space. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Baseler Hof. This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 5315 sq ft of conference space
  • 494 sq. m of conference space
  • Built in 1907
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.3 km / 0.8 mi)
  • Metro station: Stephansplatz U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Hotel Baseler Hof offers 167 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. 25-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Kleinhuis – This restaurant serves dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TOP VCH Baseler Hof
  • TOP VCH Baseler Hof Hamburg
  • TOP VCH Hotel Baseler Hof
  • TOP VCH Hotel Baseler Hof Hamburg
  • VCH Hotel Baseler Hof
  • Hotel Baseler Hof Hamburg
  • Hotel Baseler Hof
  • Baseler Hof Hamburg
  • Baseler Hof
  • Hotel Baseler Hof Hotel
  • Hotel Baseler Hof Hamburg
  • Hotel Baseler Hof Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.