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Hotel Baseler Hof

4.0 star property

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Photo gallery for Hotel Baseler Hof

Exterior
Interior entrance
Hypo-allergenic bedding, in-room safe, individually decorated
Fitness facility
Penthouse Suite with balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Esplanade 11, Hamburg, HH, 20354
  • Place, Jungfernstieg
    ‪1 min walk‬
  • Place, Hamburg State Opera
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Small Single Room

Small Single Room

Small Single Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.2 out of 10
Very good
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Small Double Room

7.4 out of 10
Good
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Penthouse Suite with balcony

Penthouse Suite with balcony

Penthouse Suite with balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, in-room safe, individually decorated

Family Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Surprise Room

Hypo-allergenic bedding, in-room safe, individually decorated

Surprise Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hotel Baseler Hof

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space. Housekeeping is available on request.
Hotel Baseler Hof offers 167 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 25-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Baseler Hof. During your stay, you're just a quick walk from Casino Esplanade. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by foot from Hamburg City Hall and a 4-minute drive from St. Pauli Piers
Hotel Baseler Hof offers its guests a sauna and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5315 square feet (494 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Baseler Hof.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Kleinhuis - This restaurant serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Kleinhuis

Things to do

  • Bicycle storage
  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,315 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Esplanade 11, 040359060, 118946423, Amtsgericht Hamburg, Baseler Hof GmbH & Co. KG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP VCH Baseler Hof
TOP VCH Baseler Hof Hamburg
TOP VCH Hotel Baseler Hof
TOP VCH Hotel Baseler Hof Hamburg
VCH Hotel Baseler Hof
Hotel Baseler Hof Hamburg
Hotel Baseler Hof
Baseler Hof Hamburg
Baseler Hof
Hotel Baseler Hof Hotel
Hotel Baseler Hof Hamburg
Hotel Baseler Hof Hotel Hamburg

Hotel Baseler Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 961 reviews
Rating 8 - Good. 404 out of 961 reviews
Rating 6 - Okay. 80 out of 961 reviews
Rating 4 - Poor. 21 out of 961 reviews
Rating 2 - Terrible. 10 out of 961 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

jasmin

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

noriko, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, but the building feels quite old and has some heating issues. We had to change rooms, and even then I needed to adjust the heating pipes during the night to keep them working. On the positive side, the staff were very helpful and accommodating. However, I was disappointed with the television, which offered about three dozen channels—all in German—and none in English, such as BBC or CNN.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kermashnie

Stayed 2 nights in Nov 2025

10/10 Excellent

Zane

Stayed 2 nights in Nov 2025

8/10 Good

Albert

Liked: Property conditions & facilities
Bar was okay and I didn’t have breakfast but overall was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Comfortable bed for 3 nights. The staff were amazing and the complimentary 3 day pass for transit was a great surprise. Would recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and we felt welcomed. They were a lot of eating option within the hotel and around the hotel. It is also by some good running routes, public transportation, and the bike races ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Grigori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Despite the gym being out of order during my stay, I had a great experience at this hotel thanks to the exceptional customer service. M. Avetisyan at the front desk went above and beyond to make sure I was comfortable and had everything I needed. Her warm attitude and professionalism truly made a difference.
Stayed 3 nights in Jul 2025

8/10 Good

William

Stayed 9 nights in Jul 2025

10/10 Excellent

Caelum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and convenient, right next to train stations, lake and shops, plus bars and restaurants. Some construction was happening at the hotel while I stayed, meaning it was quite loud at times. But it wasn’t very detrimental to my experience. I would strongly recommend staying here
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and gorgeous room!
Stayed 1 night in Jul 2025

6/10 Okay

Jörgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dr C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Jun 2025

10/10 Excellent

Geetha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and walkable to subway.
Stayed 5 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Stayed 4 nights in May 2025

8/10 Good

Toby

Travelled with group
Liked: Cleanliness
Room was good, but bath/shower was dangerously slippery. Personnel were very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for tourist visit. Great breakfast selections.
Stayed 3 nights in May 2025

8/10 Good

Lynne, North Olmsted

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel Baseler Hof was in a great location for what we needed. The people at the desk were wonderful. It could definitely use a makeover.
Stayed 5 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Base for Walking Around Hamburg

We found this hotel to be wonderful. It is a great location for walking around Hamburg and has wonderful facilities. Would recommend this hotel.
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but the restaurant is a bit pretentious and would not seat us for whatever reason when they were near empty and over an hour from closing. We had to walk and find a restaurant at night after a long trip.
Stayed 1 night in May 2025

10/10 Excellent

Elvira, Apollo beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of the city. Clean and spacious room with huge windows and balcony. Very nice staff. Would definitely recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel were helpful and very nice!
Stayed 1 night in May 2025