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Hotel Lumen am Hauptbahnhof

3.0 star property

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Photo gallery for Hotel Lumen am Hauptbahnhof

Food court
Twin Room, 2 Single Beds | Bathroom
Staircase
Front of property
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 19, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Moenckebergstrasse
    ‪6 min walk‬
  • Place, Jungfernstieg
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

8.0 out of 10
Very good
(40 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.4 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

7.0 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

7.2 out of 10
Good
(12 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, bedside tables, a desk, a chair, and a large window with curtains.

Single Room

  • Sleeps 1
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Lumen am Hauptbahnhof

Along with a meeting room, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and ATM/banking services are onsite.
Hotel Lumen am Hauptbahnhof offers 38 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Lumen am Hauptbahnhof, you're connected to the convention center and just a quick walk from Schauspielhaus. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a multilingual staff
  • Just a 4-minute drive from Hamburg Messe and Congress and a few minutes from Miniatur Wunderland
Hotel Lumen am Hauptbahnhof offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Hotel Lumen am Hauptbahnhof also features room service (during limited hours), express check-out, and an ATM.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 153 out of 1005 reviews
Rating 8 - Good. 388 out of 1005 reviews
Rating 6 - Okay. 304 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in and very close to main train station. Neighborhood is quite busy and lively.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Monisha

Location is near HBF but shady and not ideal for staying alone; better to book in neighborhoods on other side of HBF.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bjarne Potter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God placering
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Scott

Disliked: Amenities, property conditions & facilities
Staff was courteous and the room was clean. The hotel is close to the central train station for Hamburg, although the neighborhood is not great.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location to the train station but not the most quietest or safest area at night. Room was incredibly clean and service was great which made it fine to stay in for the price.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Nobukuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Jul 2025
Verified

8/10 Good

harkirtan

Liked: Amenities
It’s close to bus stop and market
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Nina Bonderup

Disliked: Property conditions & facilities

Really great breakfast

Breakfast was really good, exceeded our expectations by far!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Kalle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Very unsafe area, rude staff and filthy room.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg city break.

Nice and friendly staff from reception to cleaning staff. Located close to the main Hauptbahnhof station. Multicultural area, nice restaurants and Middle Eastern, North African foods.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Aysan

was ok, not bad
Stayed 1 night in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic , clean , and comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altogether lovely
Stayed 1 night in May 2023
Verified

8/10 Good

Kim Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean rooms. Within minutes from the train station. Weird or homeless people hanging around the street, especially during the night.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Tyler

Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Karin

Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Arvind

Liked: Cleanliness, staff & service
Decent, though over-priced for what is available, hotel right in the heart of Hamburg. Very close to the main railway station. But the area around the hotel is very noisy and gets potentially unsafe at night